poltronesofà - Oldham Reviews 

1,915
TrustScore 4.5 out of 5

4.6

13 Centre Retail Park, Broadway, OL2 5HX Oldham, Lancashire,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

i like to thank all your staff there so very helpfull and nothing is to much trouble i would recommened everyone to come to your stores and your furniture is 100% good quality and well made thank you... See more

Rated 5 out of 5 stars

Great experience from start to finish. The member of staff who helped me (Garry) was friendly and knowledgeable without being pushy, which I really appreciated. He gave me the information I needed, le... See more

Rated 5 out of 5 stars

Salesman was really helpful and helped us pick the suite we wanted . Delivery on time as promised. Delivery men were excellent and helpful. We are very happy with the quality and appearance of th... See more

Rated 5 out of 5 stars

From the moment we visited the store to the delivery and installation of our sofas, the communication was excellent throughout. Every member of the team was helpful, professional, and kept us info... See more


Company details

  1. #256 of 397 best companies in Home Furniture Shop

About poltronesofà - Oldham

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 13 Centre Retail Park, Broadway, OL2 5HX, Oldham, Lancashire,, United Kingdom

  • 0161 925 3700

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,915)

17,013 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought my sofa in December and still…

Bought my sofa in December and still waiting for delivery can't get in touch with the store 3 times they have changed my delivery date I'm going for a full refund won't ever use this company again

6 May 2026
Unprompted review
poltronesofà - Oldham logo

Reply from poltronesofà - Oldham

Ciao Susan,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry that you have been unable to reach the store for an update on your delivery.
Please send us a screenshot of your review, along with your order number or the delivery address and postcode to socialmedia@poltronesofa.co.uk and we can certainly take a look for you.

Take care and we look forward to your email.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Excellent staff and service

We were welcomed into the store by Jodie, who explained everything to us and left us to look round. When we needed her help she came and sat with us and made us feel very relaxed. The whole experience was great. I would definitely recommend everyone to shop there

28 April 2026
Rated 5 out of 5 stars

A lovely experience

A lovely experience. Didn't feel like sales people were bothering you the minute you walked through the door was left alone to browse. Beverly was fantastic and made it a great experience so much so I went home to think about my choices so when I went back. I purposefully waited for her to be free. Also, she was available when I changed my order to 2 recliners after the Easter weekend

4 April 2026
Rated 5 out of 5 stars

We were greeted at the door,and…

We were greeted at the door,and escorted upstairs in the lift,due to our mobility,the sales assistant couldn’t have been more helpful,and nothing was too much trouble,she had a very helpful attitude,and made our experience,very easy.

20 April 2026
Rated 5 out of 5 stars

Our experience at your Oldham branch…

Our experience at your Oldham branch was perfect. The gentleman 'Garry' was knowledgeable about every sofa, materials etc. He was so helpful and kind. We even left with a shopping bag and tape measure!!! Can't wait for our sofas to arrive. Thanks again 'Garry: your advice and knowledge was second to none. We'll definitely recommend 👍👍👍

20 April 2026
Rated 5 out of 5 stars

Amazing service


Amazing service, from start to finish! Beverley was more than helpful to help
me choose exactly wha i wanted! Will definitely recommend.

17 April 2026
Rated 5 out of 5 stars

After visiting many sofa stores I…

After visiting many sofa stores I decided to go back to SCS because I really liked there many fabric and colour options.
Whilst in the store I was given time too look around but Garry was on hand to help with any questions and made the whole process of purchasing my new sofas very easy.

13 April 2026
Rated 1 out of 5 stars

Do not use this company they will not…

Do not use this company they will not send you the goods you paid for ,im still waiting for the elite care kit i paid for that has been in the post for the last 2 months , are they bringing it by horse and cart from china, lying untrustworthy company

21 February 2026
Unprompted review
poltronesofà - Oldham logo

Reply from poltronesofà - Oldham

Ciao David,

I hope you are well and thank you for your review.

First of all I am very sorry that your care kit hasn't yet arrived and can completely understand how frustrating this must be for you.

We are liaising with our Distribution Centre to get an update on this as we were expecting that this had been posted to you already.
Please accept my apologies for any inconvenience and we will come back to you as soon as we have a response back.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Just had our new corner suite installed…

Just had our new corner suite installed by Michael & Glynn in YK23HZJ they're customer service was Amazing '10 out 10' Absolutely Superb !!! , Suite looks amazing & was fitted efficiently & Professionally by both guys , definitely recommend SCS

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Elk Mill Store, Chadderton. Oldham

We have just visited SCS at Elk Mill Retail Park, Chadderton the assistant Cathy was the most helpful, friendly and knowledgeable person you could ever wish to meet. Will certainly be ordering soon with Cathy

17 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look