Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... See more
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We were welcomed into the store by George who assisted us throughout our visit. He was helpful, friendly and very informative. There was no rush here to come to a decision which made it easier to cho... See more
From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... See more
We had great customer service so far , we were welcomed at the stockton portrack lane store . The shop is really lovely and the staff are all smiling and friendly. The lady who served us is called Ali... See more
Company details
- #253 of 395 best companies in Home Furniture Shop
About poltronesofà - Stockton, Portrack
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, United Kingdom
- 01642 633012
4.6
Excellent
4k reviews
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The sofa was well worth the wait..
The sofa was well worth the wait..
Brilliant service allround.
The 2 guys who assembled it were fantastic...
No mess left...very friendly i would reccomend this company
30 June 2026
Lee the sales advisor was so polite and…
Lee the sales advisor was so polite and his whole presence was very good to the extent I was not going to pay over 1200 for a sofa and had my eye on another for that price but he managed to change that and I just had to buy the one we saw so gr8 job to him lovely fella
1 July 2026
Lovely friendly staff and very helpful…
Lovely friendly staff and very helpful explaining all options
1 July 2026
Delivery was very efficient
Delivery was very efficient, set up sofe as i wanted, left no mess behind.
30 June 2026
The salesperson was very helpful and…
The salesperson was very helpful and polite. The whole process was very simple and easy. Thank you to the team at Stockton branch.
1 July 2026
Delivery went without a hitch
Delivery went without a hitch. It came on time and am very pleased with the chair.
27 June 2026
Very professional and friendly delivery…
Very professional and friendly delivery team. Got my new super comfy sofa set up in no time
30 June 2026
Friendly staff
Friendly staff, comfortable atmosphere, great selection of sofas. Great value and free delivery. Tom who sold us our new couch was very helpful and knowledgeable about what he was selling. Pure gentleman and not pushy.
30 June 2026
Michelle was a very good sales rep and…
Michelle was a very good sales rep and conned us out of all our money. No she was a good girl and full of good advice.
26 June 2026
The delivery team were friendly…
The delivery team were friendly efficient and really clran, very impressed
27 June 2026
Great customer service from the beginning to the end of the process.was kept informed of my expected…
I was kept informed of my expected delivery time regularly which was very helpful.
The crew were very pleasant, they worked quickly and professionally.
My two new sofas were constructed and ready to use.
I'm extremely pleased with the sofas, they look well made and stylish.
27 June 2026
My corner sofa is better than I…
My corner sofa is better than I expected think I forgot slightly what it looked like.
The delivery was quicker than originally expected, the guys were very respectful nothing was too much trouble. All placed very well & rubbish taken away. Very happy
25 June 2026
Staff very professional
Staff very professional, arrived when they said they would, put sofa together straight away. Advert re performance of company as a whole, thank you
25 June 2026
I was told all along the way when to…
I was told all along the way when to expect them and they took care when bringing the chair in
23 June 2026
Well I was kept well informed and they were great
Well I was kept upto date about the delivery time even upto when they set off, and the two lads that came were lovely, I couldn't fault them, very pleasant in and out in no time.
23 June 2026
Very helpful and informed staff
20 June 2026
Great service
Great staff all helpful nothing too much trouble delivery on time and kept informed of delivery times and the sofa is fabulous
23 June 2026
Very quick shop was served with speed…
Very quick shop was served with speed and professionalism
20 June 2026
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