poltronesofà - Wolverhampton Reviews 

1,248
TrustScore 4.5 out of 5

4.5

Unit 3 St John's Retail Park, 0, WV2 4SJ Wolverhampton, Staffordshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Each time we visited scs we have been hounded constantly to a point where we just leave, this time now poltrone are involved it was a different experience. Yes we were spoken to and told if you need h... See more

Rated 5 out of 5 stars

Friendly staff who knew products but were not pushy in getting a sale but giving their advice and knowledge to help us make our decision when choosing our suite. Anita at Wolverhampton was a credit, p... See more

Rated 5 out of 5 stars

Your staff in Wolverhampton St John’s Square were polite professional extremely helpful. Thank you so much for your help and assistance. I would recommend them to all of my family and friends

Rated 3 out of 5 stars

The delivery men initially unloaded the wrong suite. I told them it was the wrong one but they continued to assemble it. They said they would report the mistake to the office who would be in touch. Th... See more

Company replied


Company details

  1. #259 of 401 best companies in Home Furniture Shop

About poltronesofà - Wolverhampton

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 3 St John's Retail Park, 0, WV2 4SJ, Wolverhampton, Staffordshire,, United Kingdom

  • 01902 878460

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,248)

16,621 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, helpful and kind. Nick and Steve went above and beyond for us in getting our new sofa into our living room and setting it up for us. Very much would use ScS again in the future.

12 November 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Delivery made easy by Ian and Paul.

Delivery made easy by Ian and Paul.
Great service

12 November 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Love my new sofas

Love my new sofas, excellent service delivery service was so good the guys Harv and Shane was very good and professional, thank you SCS

31 October 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Ajay explained well about different…

Ajay explained well about different options that meet our need. Thank you for his excellent service .

17 September 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Nick & Steve provided an amazing…

Nick & Steve provided an amazing service, very friendly gentlemen, very quick assembly of our sofa too, fantastic experience, you are a credit to your profession.

17 October 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Excellent customer service

I purchased some furniture from scs Wolverhampton.
Hats off to Matt excellent customer service, polite , professional defo gonna recommend my friends and family. THANK YOU MATE .

21 October 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Good quality sofas with a wide range to choose from

Purchased a sofa from SCS Wolverhampton store, Antia was very helpful in helping us choose a style that was right for us. Great customer service. Thank you😊

15 September 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

nick and steve personal code…

nick and steve personal code j2d-162-810 great sofa nice lads very quick and polite

17 October 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Amazing service from the Wolverhampton branch

We purchased 3 sofas for our new home and the process couldn’t have been easier without using SCS. Anita from the Wolverhampton branch was so helpful, lovely and patient with advising us on which sofas to go for. She had great knowledge of each type of sofas and was very pleasant. Ajay the store manager was also great who enabled us to make our Purchase with a great deal.

5 October 2024
Unprompted review
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Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

After walking around the various models…

After walking around the various models on display (Sofas & Chairs) we asked help from Sarbjit who was avaiable. He was very helpful & pleasent person to talk to & after having a discussion about the product we were intrested in we then went thro & completed the purchase with him. Thank you Sarb for your help.
regards Roy

5 October 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

While you you are welcomed the moment…

While you you are welcomed the moment you step through the door, you are given time and space to browse and make your choice without feeling pressured. Mention to branch manager and Anita for great service.

18 September 2024
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

All very good frendly staff not pushing…

All very good frendly staff not pushing us to buy would recommend to friends

19 September 2024
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great experience

Had a nice experience with Anita and her colleagues. Good manner of approach from staff in Wolverhampton store

26 September 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

Anita was very helpful and quickly…

Anita was very helpful and quickly sorting out as the sofa was in other store. It was smooth from start to the end. Thank you for great customer service.

20 September 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Professional service …

Anita had time to help us in choosing our suite she gave us measurements etc and even made us coffee when we returned to store

13 September 2024
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

i had no problems

19 September 2024
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Did our order with Laura at the…

Did our order with Laura at the Wolverhampton branch who was very helpful

18 September 2024
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

What can you said scs head boss listen…

What can you said scs head boss listen your team in Wolverhampton is outstanding nice friendly you need pay them more and more paid holidays and Anita wton hope got her name read she need double. Only down side need coffee next time please 😎

14 September 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

New furniture delivery

Both the delivery men (Terry &Toby)were very professional, polite and efficient in doing there job,
Thank you ScS

14 September 2024
Unprompted review
poltronesofà - Wolverhampton logo

Reply from poltronesofà - Wolverhampton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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