Seamaster Yacht Charter Reviews 

Ship Shape and Bristol Fashion
I have been dealing with Mr Tim Anderson of Sea Master from the beginning. Excellent service, easy to deal with and quick to respond to my inquiries and concerns. Unfortunately Covid prevented us from travelling from New Zealand this year, but Seamaster deferred our cruise until the same time next year without any hassles or clauses. Really appreciate this at a time when everybody is scrambling to cover their asses! As far as I am concerned, Seamaster is Ship shape and true Bristol fashion! Highly recommended. Gary Dennis

This company refused a cash refund on a Greek yacht booked by UK residents. Seamaster claim yacht was available in Greece even though country was CLOSED to UK residents in June. Also you may receive a UK Seamaster contract with ABTA and ATOL printed on. In our case they said the contract was actually with a Greek company. This Greek contract is not provided at time of booking, only the Seamaster contract. Their website states "We are a British company, with British values and British accountability" Beware.

I have used many travel companies over the years, most with reasonable service. The true test of a provider in this market is not when things go well but when there are problems and how they are resolved.
Covid came as a total unknown to us having booked an expensive new catamaran charter with flights and extras. As we were in lockdown when our holiday was due, we were worried we wouldn’t get our funds back. The stories of holiday firms and airlines being difficult and with conflicting views as to rights and responsibilities of travel firms were disheartening. We needn’t have worried, Tim the owner of the firm kept us up to date with developments (his staff being furloughed). He listened to our wishes and the reasoning behind our desire for a full refund. He agreed and set about doing all the work chasing airlines, yacht owners etc etc. We received all our funds back in full.
We chose to use Seamaster for the first time this year. We had previously had a bad experience with our original specialist travel provider which we had used extensively, the first time we had a problem they failed to deal with it and were frankly appalling. I am very glad we changed to Seamaster as they are miles better than the rest and we will definitely use them again as we know that they are not just a “fair weather” Company.
I would thoroughly recommend!!

We have chartered with Seamaster 3 times and have always had a positive experience. Tim and his team answer all of our questions quickly, and we have never had a problem -- and our boats and our captains have been terrific. This would have been our 4th year, but we had to cancel our plans due to COVID and even then, the communication was perfect. I can't give them a high enough rating. We will be back in the Spring -- as soon as Americans are allowed back to Europe.

In the midst of this 2020 pandemic, I wanted to thank Tim Anderson at Seamaster Yacht Charter for his patience and perseverance in dealing with our Chairman's queries and concerns, as well as keeping us informed and updated on the constant flux of information on travel restrictions. Tim's professionalism and diplomacy in liaising between all parties was especially appreciated.

At a time when there is lots of uncertainty, Seamaster have been extremely good at processing and managing all our various requests. Fortunately for us, the outcome was just perfect for us so a huge thank you to Tim and his team!

Excellent company to book your sailing charter with and we look forward to booking again short. They acted totally professional during the corona virus outbreak and I wish them all the success they deserve.

Very responsive and straightforward during pandemic

During what is a unprecedented time for all travell agents, I have had excellent service from Seamaster in rearranging our holiday for us.

Seamaster were amazingly helpful when we were booking our charter and have been equally helpful since Covid19 struck - keeping us informed of all the possibilities regarding rearranging/postponing or confirming our booking for the summer and beyond.

During these unusual times with the uncertainty around international travel with Covid-19, Tim has always been available to field queries. I am pleased today that Tim has worked tirelessly to ensure that we have not lost our charter, it's just going to be a little later than anticipated. Well done Tim

Very prompt efficient service.
Despite the uncertainty with 'coronovirus' we were constantly kept informed and the re-booking of our holiday was done very easily.
Looking forward to our holiday.

Seamaster has been great to deal with. They responded to queries and concerns quickly and kindly and were very responsive with respect to the ever changing situation of COVID-19. I would definitely recommend.

First-class, under very trying circumstances

Unfortunately our holiday had to be postponed until next year due to the coronavirus epidemic. However, the service we have received from Tim at Seamaster has been first rate. At all times he kept us up to date in a comprehensive fashion and when it became clear that we weren’t going to be able to travel has reorganised our holiday very quickly.
Would not hesitate to recommend Seamaster, they really do go the extra mile.

Have been a good company to deal with. Needed to delay the trip due to Covid 19 and they have been very helpful and pragmatic keeping us informed. Good customer service.

We have used Seamaster to book our Yacht charter many times now and can thoroughly recommend them. Excellent service from Tim and his team here in the UK and always quality Yachts in a number of destinations.

Tim and his team at seamaster have been absolutely fantastic. They have kept in touch with us throughout this difficult period and done everything to make sure that our holiday happens.
They have rearranged our booking as I was worried that we may lose our deposit. This is fantastic. It is the first time that we have booked with them and it will not be the last.
Thanks for everything Tim and we are extremely impressed with the service we have received from you. Best wishes Howard

Very quick to respond and dealt with the situation. thanks

professional, prompt and helpful service throughout, especially under the very difficult circumstances surrounding Covid-19.Thank you!