Seamaster Yacht Charter Reviews 

516
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Second year and once again a fantastic holiday. Upgraded the boat, same amazing skipper and a lovely week on the north Ionian Sea. Booking was easy, lots of help with the boat and where to go, late... See more

Rated 5 out of 5 stars

I have been using Seamaster for 10 years and have always found them to be really helpful and providing excellent service. Their knowledge of charter areas and charter companies is great.

Rated 5 out of 5 stars

Excellent family holiday. Had some good chats with Tim around the specifications as wanted large monohull. He found us a great skipper in Matija whose local knowledge was invaluable and who fitted sea... See more

Rated 5 out of 5 stars

The telephone support on booking was superb - my leading the booking for a party of 14 on two boats presented lots of queries and questions. All answered quickly and clearly. Competitive quotes and... See more

Company details

  1. Travel agent

Information provided by various external sources

A British sailing holiday company with a proven track record in fantastic yacht charters across the Mediterranean.


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5.0

Excellent

TrustScore 5 out of 5

516 reviews

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5.0

All reviews

(516)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

The holiday of a lifetime

The holiday of a lifetime, in our own bubble sailing from one beautiful Greek island to the next. I would highly recommend this trip with Seamaster.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

The whole team was fantastic

The whole team was fantastic. One of the best holidays we’ve ever had. Tim made everything seamless, and our skipper Jamie was absolutely wonderful. Can not recommend them highly enough!

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Seamaster is a great company

I have used Seamaster to plan annual sailing holidays over the last 5 years and they have never failed me in their expertise and professionalism. Always incredibly helpful and resourceful and went beyond to help sort out an issue I had at one of the bases. Would highly recommend!

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Tim and the team were very helpful

Tim and the team were very helpful, responsive and knowledgable.
We had a fabulous sailing holiday and will be returning again.
Great service amidst challenging conditions with Covid and every- changing government directives.
Thank you!

28 September 2020
Unprompted review
Rated 4 out of 5 stars

We had a great holiday in the South…

We had a great holiday in the South Ionian which Tim kindly arranged at very short notice when our trip to Croatia was cancelled. Would definitely use Seamaster again and will recommend to family and friends.

28 September 2020
Unprompted review
Rated 4 out of 5 stars

We found the service

We found the service, particularly given the Covid situation, excellent. Various useful updates on the overall situation were very helpful.The boat and the check-in- check-out were great. We will be back.Peter.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Seamaster Yacht Charter customer review.

Tim, Will and all the Seamaster Team have so far arranged 5 sailing holidays for us. On every occasion, all the booking arrangements have rolled out smoothly without a single hiccup. All our sailing holidays booked with Seamaster have been a joy.

Whenever we have spoken to any member of the team, they have been helpful and friendly. This year Will went the extra mile and got us an upgraded boat, for no extra cost. The extra work involved in doing this for us was massively appreciated.

Tim was especially fantastic this year, communicating with us regularly re: the Covid situation and at no time did we fret that our money would be lost. Tim was reassuring and gave us other options to consider if they were needed.

If you phone them, a person answers! Promptly. No automated messages or other numbers to press. This level of personal service and responsiveness is rare nowadays.

Cost-wise, Seamaster is competitive and easily one of the best travel companies for achieving value for money in the sailing yacht charter market.

We will certainly book with Seamaster again and recommend them highly. Seamaster is an honest, trustworthy company whose aim is to please and I’m sure they have a very loyal return customer base and we are most definitely on that list.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service would recomend

We have used Seamaster twice now (chartering in Croatia) haveing been recommended them by a friend. We got great service, really good local knowledge/recomendations and a good deal on the boat. Our last trip was during COVID and Seamaster were excellet in terms of comunication and help. I would recomend Seamaster and we will be using them agian for our next sailing holiday.

25 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service - The ONLY firm I use now

I have chartered four times over the last few years and have a further two charters planned.

I have enjoyed excellent service from Tim and the team at Seamaster as well as from their yacht partners.

The yachts are always as described and their advice on yacht type, locations and logistics has been spot on.

I have used other brokers but now only use Seamaster.

I look forward to many more years of chartering with Seamaster.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous Croatian sailing experience

Communication between the company and ourselves was very good.
Excellent quality yacht, comfortable and well equipped.
Friendly, helpful skipper who fitted in to our group really well. He was patient when instructing us to sail and we were able to do as much or as little as we wanted. We visited some fantastic places and had time off the boat if needed to explore the local villages.
It was also great to be able to leave the marina on the first night.
Would recommend being involved in the inventory check process to avoid any misunderstandings.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

Seamaster skippered sailing holiday to Croatia

Seamaster gave us lots of options for our sailing holiday and when it came to fine-tuning to our specific requirements, they were excellent.
We wanted 2x skippered yachts for 14days sleeping 6 on each boat sailing from Croatia or Greece. We wanted a/c, toys (SUP board, Ringo etc), nearly new boats and knowledgeable, fun skippers. We wanted to sail in quiet remote areas as well as a few fun nights at more busy harbours.
Seamaster gave us great advice on the where to sail, where the best boats were available, and the best time to go.
The quotes we got were very competitive, and once we had agreed to book, everything ran like clockwork. There were no negative surprises, only positive ones. Can't wait to book next year!

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

We have chartered thru Tim and the Seamaster team on several occasions and always had a great experience. The boats have always been very good and the service excellent. This year during the covid disruption they have been very helpful and postponed our trip to next year with no fuss or quibbling.
Highly recommended.

29 August 2020
Unprompted review
Rated 1 out of 5 stars

Covid: Refused to refund deposit

Covid : Refused to refund deposit and gave the worst responce ever : verbatim!

" Unfortunately, Seamaster cannot be responsible for your risks either. We do not provide ‘protection’ for clients if there is a storm, or you get sick, or you break your little toe, or your flight doesn’t depart or the British government says you can’t travel. This is what personal travel insurance is for. If you chose to book one of our package holidays then we would be responsible, however you chose not to."

If you are looking for a Yacht Charter go elsewhere.
Had to claim through credit card company !

As other reviews say, ignore ABTA logo its meaningless for this company ..

24 August 2020
Unprompted review
Seamaster Yacht Charter logo

Reply from Seamaster Yacht Charter

Hi Dave,

We are disappointed to receive your feedback; we did spend considerable time with you carefully outlining the situation, discussing your rights and offering solutions. The email that you reference above was our 8th correspondence to you.

As you know, you were offered a voucher for full value of the deposit you made to be used this year or next. Given that the yacht charter company was left with an empty week, and therefore was the only party to lose out, we think that this was an incredibly fair outcome.

Again as you know, you were not due a refund from the charter company because at the time of your charter they were open and the boat was available for you to use. Unfortunately, it was us here in the UK that were unable to travel. This left the charter company with an empty booking, yet they still offered you a full credit.

We are comforted by the fact that you were in the minority to misunderstand the situation, despite our concerted efforts, as evidenced by the other positive reviews that we have received.

We are very proud to note that we refunded every single package holiday client that asked for it.

Stay safe,
The Seamaster Team

Rated 5 out of 5 stars

The highest standard of customer service and trust.

i cannot praise the efforts of Tim and his team highly enough throughout our charter process. In the most difficult of years for everyone but particularly the travel industry their efforts have been above and beyond our expectations.
We as a group of 10 were chartering a Catamaran to sail round Croatia.
Throughout the entire process Tim and his team have been most communicative, honest, realistic and helpful. Sadly we are now unable to proceed with our charter but Seamaster have worked tirelessly with us to defer the trip until next year 2021.This is a huge relief and justifies our choice of charter company and decisions made to pay the amounts due as requested and trust them with our funds. i canot recommend them highly enough.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Tim and the guys at Seamaster are…

Tim and the guys at Seamaster are fantastic this the second yacht charter I have booked with them. This year as obviously been a shocker! But Tim very generously refunded our money when we were unable to go to Croatia even though he didn’t need to. A very professional outfit. I wouldn’t hesitate in recommending them 100%. Thanks Tim

22 August 2020
Unprompted review
Rated 5 out of 5 stars

Exemplary service!

This was our second trip with Seamaster and again, excellent. Their care and attention and communication in the run-up to the trip, given the Covid-19 situation, was exemplary, and once again their choice of charter companies and their boats was brilliant. We will be booking again!

17 August 2020
Unprompted review
Rated 5 out of 5 stars

Re A GREAT sailing holiday!

Re: Our Sailing Holiday - 25th of July to 1st August 2020

We are a family of five with three grown up children (17, 20 and 22 years old), all with a little sailing experience and we booked a Jeanneau Sun Odyssey 439 yacht (Kontiki) with skipper in Greece, via Sea Master.

Just wanted to say, we had a fantastic week sailing in the Cyclades, visiting Kythnos, Mykonos, Paros, Sifnos and Syros, Our skipper 'Buddy' was a blast, he was thoroughly good company and a ‘rock solid’ skipper with a wealth of experience and got everyone involved. He suggested a varied itinerary including stops in bustling marinas with lovely tavernas and remote bays where we anchored and watched the sunset, We had an excellent time and it has really fired our enthusiasm to gain our day skipper qualifications and do more sailing in the future.

We would like to thank the team at Sea Master for getting us away on a great week's sailing, despite the Covid circumstances hanging over us all. It was so nice to forget about it for a while!

Thanks and regards

Kevin and Joanne Wardale
UK

8 August 2020
Unprompted review
Rated 5 out of 5 stars

Majorca 2020

Tim, Will and the team at Seamaster were faultless. The holiday was just amazing throughout, the Lagoon 450F was a wondeful yacht and just so spacious, for our friends to experience such an adventure for the first time quite simply blew them away! So looking forward to doing the same in 2021!

30 July 2020
Unprompted review

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