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Rated 1 out of 5 stars

This scam artist company banned me after filing a valid complaint and then wouldn’t let me to speak to a person and then emailed me that they would continue to charge me the fee for their premium serv... See more

Rated 1 out of 5 stars

Absolutely terrible service. I ordered delivery from Panera and the driver left my order sitting on the gate control panel, basically out in the street like it was trash. There was no attempt to deliv... See more

Rated 1 out of 5 stars

I placed an order through seamless. The delivery driver was Jianhui. He delivered the food to 10 Avenue instead of 12 Road. How can you mistake that? When I spoke to their customer care member Vanes... See more

Rated 1 out of 5 stars

I had an electr iCal problem at home. One of the switches in the power board was tripping. RACV emergency sent their (Seamless ) electrician. He spent some time and could locate the fault. He sugg... See more

Company details

  1. Online Food Ordering Service
  2. Food products supplier

Information provided by various external sources

SeamlessWeb is the fastest, easiest, and smartest way to order food delivery online


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It's a fast way to get orders…

It's a fast way to get orders delivered. Their customer service number is very efficient and they sort out complains fast.food is delivered fast. The price is also reasonable.

19 December 2021
Unprompted review
Rated 1 out of 5 stars

Too many problems recently used to be good but not any more

I would say this is anything but seamless. My last 3 orders have been cancelled. Two times they couldn't find drivers and I had to contact them to ask what is going on. Another time my food was going the opposite direction from my house and said they had to make a stop? Stop where? with my food? Kinda not professional. They offer you $$ off of your next order but why would I want to keep ordering from a place like this. There are several other delivery services and I would sugest going with someplace other than Seamless

7 December 2021
Unprompted review

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