Sensibus Reviews 369

I ordered thousands of dollars of fresh cheese in the last few years, most of the time , they either screw up the order all together, or more often than not, they send already expired cheese, or in the very verge of going bad.
I just spend again $175.00, three days ago, and I had to put half of the order in the garbage.
Their customer service is a joke and they always refuse to fix the problem, no refunds, no reshipping or the messed up items.
Sadly there aren’t other places that I know of , to purchase what I need, but I will shop around , because I’m sick and tired to , literally throw money in the garbage, every time I purchase, from them.

I contacted Sensibus due to a butter product being stale. Once I emailed CS, I received a phone call the same day and they advised me they will be checking the stock and contacting me the following day. 2 days later I have not heard back and I have emailed them multiple times with no response. I've had to throw away $60 worth of butter due to the issue

High quality cheese.
Fast service.
I am a happy repeat customer

I wish the bags of cookies we ordered were not so crammed in the shipping box. When they end up like crumbs, they are no longer fun to eat!
Also, it seems like one of the cookie bags had already expired.

The Website is great, the delivery was quick, and the cheeses that I selected as a result of the descriptions online were amazing.
Will purchase again!

Love everything I've purchased: olives, cheeses, salami. Excellent quality and fast service.

I'm sometimes hesitant to buy expensive products online, as one never knows what the quality will be like. But Sensibus generally has great prices on gourmet foods, so I've taken the risk - and been very pleased! Everything I've ordered from the has been great, and the service is top-notch. I always know when what I ordered has been sent out and when it's been received, and have never had any kind of issue.

Fast shipping and great products. Great reggiano

Willl order again. Wonderful food not availble in my area.

The Gres Champenois cheese was very good. The butter was, well, quite boring and no different than what we can get at a convenience store. I wish I could remember the name of the hard orange cheese so I don’t ever buy it again. 100% of everyone who tried it said was inedible. All in all it wasn’t worth the $50 paid for the entire package as a Christmas gift.

Excellent! So glad they had the cheese I wanted! Will order again with them.

Delived as promised and gift was appreciated very much.

Arrived promptly with contents as advertised

I was very happy with the freshness of everything I ordered. I am in the Bay Area, wish you didn’t charge me so much shipping ...

Received my cheeses and some were not labeled. I emailed to see if I could get any help. I got a response and follow up phone calls within a short period of time.. Customer service does not get better than this !

I have shopped at Sensibus for many years. I found them looking for Parm-Reggiano cheese. My passion. Then ordered the best olive oil, and the affordable balsamic oro vinegar. The black truffle butter I order once in a while for a treat. I have never been disappointed, ever. I receive my order within a few days, and any corrections that I needed where done swiftly and profusly apologetically. Customer service is the best I have dealt with, and love their sales of course. I am very pleased. No doubt about it.

We both love their marguerita panforte. I've tried preparations from different places and like this the best.

Very nice products, good, fast delivery. Horrible over-packing with toxic "popcorn" Will not order again until the packing is not styrofoam