When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?
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See what reviewers are saying
This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butter... See more
Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , Fo... See more
I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.
Company details
Information provided by various external sources
Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.
Contact info
94005, Brisbane, CA
- 800-676-0949
- customercare@sensibus.com
- www.sensibus.com
Great deal
Great deal! Only place I can find that gets me my Red cow Consortium cheese
2 December 2017
Unprompted review
Sensibus fraudulent
Sensibus used fraudulent online advertising to sell me a caciocavallo cheese and did not respond to the complaint I sent them.
1 December 2017
Unprompted review
Reply from Sensibus
Dear Mr. Hughes,
While we understand your confusion, the team of Sensibus in no way is trying to be fraudulent in our depiction of our cheeses on the website. We always say next to our cheese photos that what we are sending is an approximate sized piece.
In many cases in order to show the beauty of a cheese, we must photograph an entire wheel or shape of a cheese. Take Parmigiano for example, these are only produced in approximately 80 pound wheels. It is not realistic to think that we are selling an 80 pound wheel for $18.49. We appreciate your feedback and are sorry that you are disappointed.
A whole Caciocavallo is approximately 5 pounds, what you were sent was the 8 ounce piece that you ordered and what was stated on the web page. We are constantly evaluating our website and will definitely take your criticism to heart and try to make this clearer on the website going forward. We appreciate your feedback as it is always our goal to provide exemplary quality cheese and great customer service.
Sincerely
Sensibus Team
Excellent quality castemagno
Excellent quality castemagno. Sensibus delivered on time for my culinary needs.
1 December 2017
Unprompted review
i asked/ordered a whole piece of Comte …
i asked/ordered a whole piece of Comte cheese and got 4 pieces. i can do that at my local King Soopers. Very dissapointed.
1 December 2017
Unprompted review
Reply from Sensibus
Dear Customer,
we checked your order and unfortunately there was an error on handling your order due to holiday time on which we receive hundreads of orders. We have introduced the claim to customer care office.
We apologize for the inconvenience and we will send you a coupon discount for a next purchase for a second positive chance.
have a nice day
very smooth process
very smooth process, product is what stated on their website. I highly recommend this company
27 November 2017
Unprompted review
Great products and great customer …
Great products and great customer service!
19 November 2017
Unprompted review
Very happy
Order shipped in two days. Very happy. Hard to find stracchino anywhere.
17 November 2017
Unprompted review
Great customer service!
13 November 2017
Unprompted review
My first order with Sensibus went just …
My first order with Sensibus went just fine!
Loved the products, packaged well and came on time.
Will order from this company again I expect--I bought some specialty cheeses that were less expensive than at grocery store ( which doesn't have much of a selection) or at our local specialty/organic store.
Nice to have good options for my tastes!
12 November 2017
Unprompted review
The cheese was excellent
The cheese was excellent. Sadly, when you bite into the cheese it doesn't have buffalo milk filling your mouth like fresh cheese but it cannot be shipped as that.
3 November 2017
Unprompted review
Very good products and great customer …
Very good products and great customer service
3 November 2017
Unprompted review
Our package arrived
Our package arrived, which was well packed and everything we ordered was great. We will be ordering in the near future. Thanks.
3 November 2017
Unprompted review
Outstanding service outstanding prices
29 October 2017
Unprompted review
Organic Acai Honey was delicious and …
Organic Acai Honey was delicious and wonderful friendly customer service.
28 October 2017
Unprompted review
Love everything I've purchased
Love everything I've purchased. The company offers a diverse selection of wonderful foods, things I've never eaten before.
22 October 2017
Unprompted review
The buffalo mozzarella was wonderful
The buffalo mozzarella was wonderful! Shipping was very fast
17 October 2017
Unprompted review
FAST SERVICE AND TASTY PRODUCT.
16 October 2017
Unprompted review
Although we have not tasted the cheese …
Although we have not tasted the cheese yet, it looks as I remember toma cheese from Italy.
Your service was excellent. When we have the cheese will be sure to review
15 October 2017
Unprompted review
Review in order to stop spam requests to write a review
I'm hoping that leaving this review will halt the email spam asking me to leave a review
13 October 2017
Unprompted review
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