sensoryeducation.co.uk 

DO NOT BUY FROM THIS COMPANY. I would give it '0' stars if I could. Items not delivered. No response to communications. No response to request for order cancellation and refund under the Consumer Rights Act 2015.

This company was called sensory Education? If so please avoid. My daughter has tried to get a refund for defective items worth £700 for nearly 4 YEARS! She eventually became exhausted with the lack of communication and going round in circles that she gave up. Disgraceful customer service. She was trying to do the best for her child. I feel the company should do their best for customers as people that order the toys are usually parents that have daily struggles anyway. I am writing the review today as she told me of the whole experience, she hasn't the time to write one herself. I hear that the company has a complaints and escalation process but you are having to go round in circles with phone calls and emails getting nowhere. This afternoon trust pilot has asked me for more details so they can authenticate my review. I have responded. If the company would like to contact me further I can forward them an email trail detailing my daughter's desperation and plea for a refund of £750 I hope the company do the right thing and correct this in an honest and timely manner. I would be delighted to be able to inform everyone if this happens and it would certainly help my daughter having one less thing to worry about.
Thank you for your reply, I will contact you with the details. It would be amazing to be able to get this refund for her.

Great site hoping my boys like this moon as my middle boy got sen

Everything as expected, thanks.

Super happy! Fast delivery, great products. Thank you so much ☺️

Fast efficient

Great items, fast delivery and they paid attention to detail on the packaging. Price is also very good, with some great bargains.

I ordered an item for my daughter to replace a squishy she broke. You were the only place that seemed to stock them at a decent price. The delivery was quick, packaged well and my child is very happy.

Wish I had read the reviews of this company before buying from them and I advise anyone to go elsewhere.
I am now out of pocket by £20 with absolutely nothing to show for it. I followed their return policy and procedure, paying not only for postage but also return postage. I am now in limbo, with their returns portal showing that my return is "complete" with no refund forthcoming. I have emailed several times to follow this up and even tried their "Trustpilot escalation" method with absolutely no response. I would advise anyone not to risk spending any significant amount of money on the Sensory Education website as there is clearly no guarantee your money is safe. I will raise a charge back through my bank for the money but want to warn others. Avoid.

Lovely, bright, safe toys for the little ones, full of moving pieces to watch, but not extract. Thoroughly recommend! Well made, well packaged, delivered as promised.

Everything went smoothly. The product was well priced and delivery was quick

Toys came quickly and as described

Fast delivery, quality, cute fiddle toys.

Didn’t receive all of my order. Was told that it would be investigated, heard nothing back from them. Had to chase for a response to be told the items were out of stock at the point of dispatch and a refund was already being processed. Fast forward 6 weeks and still no refund. Not a great company to buy from and looking at the reviews it’s not just me that has experienced this. Should have checked here first and saved my time and money.

Avoid this company. They will take your money and you may even receive some goods, but you likely won't receive them all and you will never be able to communicate with a human (only automated email responses repeating the same information). They will trick you into waiting for periods of time to sacrifice your statutory rights and then issue you with an online voucher rather than give you back the money for products you didn't receive. I would have to spend more money on postage and would risk having more items not delivered. No thanks.

I'm very happy with the items purchased and with the fast, safe delivery.

The company kept me update with my order at all times. I received my order promptly. I will use you again. Thank you!

Communication wasn't good - I emailed with concerns about the order and no one replied until after the order arrived. Evri as a courier are terrible - please don't use them as it causes stress for customers. Evri kept changing the day/time of my delivery, which was very frustrating.

Delivered on time but maybe a quicker way would be good as daughter couldn't wait to have them. Products are very good & all loved by my 8yr old.