sensoryeducation.co.uk 

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Rated 5 out of 5 stars

Great service from ordering to delivery. Lovely customer service and great quality bands. Perfect for the job! Seem to be holding up well with the biting/ chewing which is exactly what I was looking f... See more

Rated 4 out of 5 stars

First time ordering from this company. Great items, well packaged and fast delivery. I was kept informed throughout the delivery process by email. Arrived on time but lost points because the delive... See more

Rated 1 out of 5 stars

One star because I cannot give zero stars. Goods purchased not arrived after 8 weeks. Telephone answering is by AI virtual receptionist. Message left for call back. AI states within 2-3 days. Doesn't... See more

Rated 2 out of 5 stars

The products I ordered arrived perfect and I'm happy with them. But delivery times were awful! £5.99 for express delivery and didn't receive until 10days later is unacceptable. Won't order from this... See more

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(2,341)

1,775 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality items

I brought two items for my son and both broke in under 24 hours. I contacted them and was told to do a return on the portal but my order for some reason did not show so cannot initiate a return.

25 July 2026
Unprompted review
sensoryeducation.co.uk logo

Reply from sensoryeducation.co.uk

Lucinda, we have read your review, “Poor quality items”, and recognise your dissatisfaction. To establish the full position, our team needs to examine the order and contact history against the order records. Please contact us through the Help Centre at https://www.sensoryeducation.co.uk/pages/contact and include your order number, delivery postcode and ordering email so the matter can be investigated properly.

Rated 4 out of 5 stars

Excellent range of products

Excellent range of products. Easy to work through categories. The only improvement would be to add an age filter to narrow down results as there is so much to go through.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

A super shop

A good range of products and cheaper than the online retailer with the brown smiley face packages!
Shipping was very fast

27 July 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Updated review. Instead of actually giving me an answer or a way of solving the problem you reply with a review from years ago to another company? Really helpful

Basically ordered from them 3 items did not come. my autistic ADHD daughter picked everything and when it arrived 3 items weren't there she had the worse meltdown contacted the company and told me to put on a missing item so did this and I looked at it it has been updated for issues "resolved" and apparently they gave me a gift card where is the gift card costumer services? No one gave me anything. Anyway that's not what I asked for I said I would like the full refund for the items you did not send.

Basically be aware when you buy and it will show in stock and then they will send the ones they have taken the money and food luck trying to solve the issue.
It's not much money but the whole costumer service is shocking. I don't expect to get any money back it's clear that's not what they want. I wish I had bought it on my credit card. Avoid at all costs.

Ps:I will not be changing my review because I said It was the first time I left a negative review. The cake company was years ago with the amount of online shocking I do it just shows how much I complain.

WORSE COMPANY AVOID. THEY RIP YOU OFF AND DO NOT SOLVE ANYTHING

Answering your REPLY: I already did email and got no answer so my opinion remains. AVOID!

4 June 2026
Unprompted review
sensoryeducation.co.uk logo

Reply from sensoryeducation.co.uk

sara, we have read your review, “AVOID AVOID AVOID”, and recognise your dissatisfaction. To establish the full position, our team needs to examine the missing-item report against the order records. Please contact us through the Help Centre at https://www.sensoryeducation.co.uk/pages/contact and include your order number, delivery postcode and ordering email so the matter can be investigated properly.

Rated 1 out of 5 stars

Absolutely pricks and cowboy company…

Absolutely pricks and cowboy company AVOID unless you want to be a MUGG and full for their bullshit stories when your products do not arrive like ours didn’t . Customer service is terrible and they are abusive and threatening when they have been in the wrong by taking your money and not delivering the goods . Close them down !!! We have issued a chargeback from the bank and contacted citizens advice who said we have every right for the charge back as we never recieved the goods !!! To be honest if there was a 0 would have given them that a one star is too generous !!!

2 July 2026
Unprompted review
sensoryeducation.co.uk logo

Reply from sensoryeducation.co.uk

Bob, we have read your review, “Absolutely pricks and cowboy company…”, and recognise your dissatisfaction. To establish the full position, our team needs to examine the item supplied against the order records. Please contact us through the Help Centre at https://www.sensoryeducation.co.uk/pages/contact and include your order number, delivery postcode and ordering email so the matter can be investigated properly.

Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. I ordered 3 items for my daughter’s 2nd birthday and received an email the day before they were due to say they would be out for delivery the following day. The email included photos of all the items and even stated the subtotal was 3 items. When the parcel was delivered, not only was it poorly packaged with only one piece of parcel tape (barely) holding the cardboard together, but there was only 1 item in the box. I contacted the company and the delivery people to explain I had items missing. The delivery team arranged a return for a refund for me, only for Sensory Education to then contact me and say that they had actually only sent 1 item and had not informed me of the 2 that were out of stock, but had included a “note” in the box instead. This was extremely frustrating because A. There was no note and B. I had handed over the 1 item to the delivery company to return in order to get a refund!! So I was now over £50 down and had absolutely nothing to show for it. I have contacted Sensory Education only to be met with absolutely no apology or attempt to resolve the issue, and instead they have simply questioned why they’re not able to see anything about a return from the delivery company. I have replied to explain why this is, but have since been ignored. Would absolutely not recommended!

24 July 2026
Unprompted review
sensoryeducation.co.uk logo

Reply from sensoryeducation.co.uk

Alicia, we have read your review, “Extremely disappointed”, and recognise your dissatisfaction. To establish the full position, our team needs to examine the missing-item report against the order records. Please contact us through the Help Centre at https://www.sensoryeducation.co.uk/pages/contact and include your order number, delivery postcode and ordering email so the matter can be investigated properly.

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