Great service from ordering to delivery. Lovely customer service and great quality bands. Perfect for the job! Seem to be holding up well with the biting/ chewing which is exactly what I was looking f... See more
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See what reviewers are saying
First time ordering from this company. Great items, well packaged and fast delivery. I was kept informed throughout the delivery process by email. Arrived on time but lost points because the delive... See more
One star because I cannot give zero stars. Goods purchased not arrived after 8 weeks. Telephone answering is by AI virtual receptionist. Message left for call back. AI states within 2-3 days. Doesn't... See more
The products I ordered arrived perfect and I'm happy with them. But delivery times were awful! £5.99 for express delivery and didn't receive until 10days later is unacceptable. Won't order from this... See more
Company details
Contact info
Unit W1, Westpoint, WS9 8DT, Walsall, United Kingdom
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Breach of guidelines
Quick delivery. Lovely little products.
Everything came in lovely condition. It was the fast food squishy which caught me off guard.. it was really really small. The children in my class will love all these items regardless! X
Issues with items received
Issues with items received, good communication via email and return arranged and refund has been arranged
Poor quality items
I brought two items for my son and both broke in under 24 hours. I contacted them and was told to do a return on the portal but my order for some reason did not show so cannot initiate a return.

Reply from sensoryeducation.co.uk
Excellent range of products
Excellent range of products. Easy to work through categories. The only improvement would be to add an age filter to narrow down results as there is so much to go through.
Excellent
Great choice of sensory toys for my son to choose from. Delivery was fast too.
A super shop
A good range of products and cheaper than the online retailer with the brown smiley face packages!
Shipping was very fast
Great selection of sensory toys and excellent customer service
Great selection of sensory toys and reasonable prices. Order arrived within a couple of days. I had a problem with one of the items I had ordered which I contacted them about. This was sorted out very quickly. Great customer service.
AVOID AVOID AVOID
Updated review. Instead of actually giving me an answer or a way of solving the problem you reply with a review from years ago to another company? Really helpful
Basically ordered from them 3 items did not come. my autistic ADHD daughter picked everything and when it arrived 3 items weren't there she had the worse meltdown contacted the company and told me to put on a missing item so did this and I looked at it it has been updated for issues "resolved" and apparently they gave me a gift card where is the gift card costumer services? No one gave me anything. Anyway that's not what I asked for I said I would like the full refund for the items you did not send.
Basically be aware when you buy and it will show in stock and then they will send the ones they have taken the money and food luck trying to solve the issue.
It's not much money but the whole costumer service is shocking. I don't expect to get any money back it's clear that's not what they want. I wish I had bought it on my credit card. Avoid at all costs.
Ps:I will not be changing my review because I said It was the first time I left a negative review. The cake company was years ago with the amount of online shocking I do it just shows how much I complain.
WORSE COMPANY AVOID. THEY RIP YOU OFF AND DO NOT SOLVE ANYTHING
Answering your REPLY: I already did email and got no answer so my opinion remains. AVOID!

Reply from sensoryeducation.co.uk
Placed my order came on time no messing…
Placed my order came on time no messing what else can you ask for
Items arrived very quickly and were…
Items arrived very quickly and were well packaged. Really easy and stress-free from start to finish
Great experience and my son loves his…
Great experience and my son loves his sensory toy!
My little penguins arrived safely and…
My little penguins arrived safely and on time, my granddaughter loves them
it works so well if you keep it in the…
it works so well if you keep it in the sunshine it works better
i would buy more in different colours
like pink ans purple but its okie
Took a little while but it made it
I ordered some sensory toys for my…
I ordered some sensory toys for my daugther that arrived very quickly and were exactly as described and a very resonable price . highly recommend this site we will shop with you again.
Absolutely pricks and cowboy company…
Absolutely pricks and cowboy company AVOID unless you want to be a MUGG and full for their bullshit stories when your products do not arrive like ours didn’t . Customer service is terrible and they are abusive and threatening when they have been in the wrong by taking your money and not delivering the goods . Close them down !!! We have issued a chargeback from the bank and contacted citizens advice who said we have every right for the charge back as we never recieved the goods !!! To be honest if there was a 0 would have given them that a one star is too generous !!!

Reply from sensoryeducation.co.uk
Extremely disappointed
Extremely disappointed. I ordered 3 items for my daughter’s 2nd birthday and received an email the day before they were due to say they would be out for delivery the following day. The email included photos of all the items and even stated the subtotal was 3 items. When the parcel was delivered, not only was it poorly packaged with only one piece of parcel tape (barely) holding the cardboard together, but there was only 1 item in the box. I contacted the company and the delivery people to explain I had items missing. The delivery team arranged a return for a refund for me, only for Sensory Education to then contact me and say that they had actually only sent 1 item and had not informed me of the 2 that were out of stock, but had included a “note” in the box instead. This was extremely frustrating because A. There was no note and B. I had handed over the 1 item to the delivery company to return in order to get a refund!! So I was now over £50 down and had absolutely nothing to show for it. I have contacted Sensory Education only to be met with absolutely no apology or attempt to resolve the issue, and instead they have simply questioned why they’re not able to see anything about a return from the delivery company. I have replied to explain why this is, but have since been ignored. Would absolutely not recommended!

Reply from sensoryeducation.co.uk
Great selection of products for my…
Great selection of products for my attention autism sensory bins at a good price.Wonderful service
My item arrived so quickly
My item arrived so quickly after ordering and is exactly what I hoped for.
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