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Serious Reviews 2,372

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TrustScore 4.5 out of 5

4.5

Homewares Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, eco-friendliness, and sustainability, often highlighting the use of recycled materials and UK manufacturing. Many appreciate the convenience of the ordering process and the prompt, efficient delivery service, noting the minimal and environmentally conscious packaging. However, some customers have experienced issues with delivery, including delayed or undelivered orders and problems with tracking information. A few people also mentioned that the toilet paper's softness and quality have occasionally been inconsistent or not to their personal preference.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the toilet paper... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speedy and... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the toilet paper, noting it feels fine, is... See more

Order

Customers generally had positive experiences with their orders. Many reviewers found the ordering process... See more

Sustainability

Users describe positive interactions with sustainability. Customers consistently praise the eco-friendly... See more

Based on these reviews

Rated 5 out of 5 stars

We've tried pretty much every equivalent eco friendly brand and this one is the best. Good value, no nonsense product and reliable delivery. No unnecessary wrapping, reliable and consistent quality pr... See more

Rated 5 out of 5 stars

A great product with quick and friendly service. I had a great experience today with their customer service. I got a really quick reply to my query with a great, fuss free resolution. They were really... See more

Rated 5 out of 5 stars

I set up regular deliveries of toilet paper and kitchen rolls but realised that the intervals weren’t working. It was quick and easy to cancel or bring forward an order as needed. I like the fact that... See more

Rated 5 out of 5 stars

I’ve had toilet paper, tissues and kitchen roll from Serious Tissues. The toilet paper isn’t the softest I’ve ever used but I love that it’s recycled, made in UK, comes in the simplest of packaging an... See more

Company details

  1. #159 of 229 best companies in Homewares Shop
  2. #71 of 115 best companies in Bathroom Supply Shop

Written by the company

Our planet’s facing serious issues, so we’ve made Serious Tissues. We make Serious Tissues from 100% recycled paper. For every roll sold we plant a tree. By using Serious Tissues you not only reduce your carbon footprint, save trees and shrink landfill, they also help with reforestation.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company!

I love the fact that this is a British company and therefore is more environmentally friendly than some of their competitors. It's no nonsense, no frills delivery makes it even more appealing.

29 November 2024
Rated 5 out of 5 stars

Great loo rolls

I’d been looking everywhere for recycled loo rolls, so glad I found this company. Delivered on time, loo rolls unwrapped so no extra paper used plus (most important) the paper quality is really good. Will be looking at their other products too

2 December 2024
Unprompted review
Rated 5 out of 5 stars

UK Produced not brought in from China

Dealing with Serious Tissues is faultless in my experience. If I need to reorganise my delivery, this is always undertaken with no issues. I like the fact that this paper is actually made in the UK and not imported (unlike some others)

25 November 2024
Rated 5 out of 5 stars

Sustainable eco friendly toilet rolls

UK made therefore reduced transport costs for UK customers. Sustainable and eco friendly toilet rolls, kitchen roll and tissues.
No plastic!
Efficient ordering and delivery process and competitively priced.

26 November 2024
Rated 5 out of 5 stars

Efficient

Efficient, made in the uk, from not virgin trees, plastic free packaging, proper tree planting done for each box sold Well done Serious tissues!

28 November 2024

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