server4you.de Reviews 455

TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

This provider has very fair conditions for V-Hosts and rooted server, providing very good performance. In the past there were no downtimes, and only very few issues which were resolved within... See more

Company replied

Rated 4 out of 5 stars

Overall good value for their servers. After some issues during the initial setup, everything ran great. Customer service seems to be rather basic but fast to respond. You should know what you are doin... See more

Rated 5 out of 5 stars

I am very satisfied with the virtual server that I have rented. It is very reliable and is only very seldom rebooted. I had many problems with another large German provider who offered broken servers... See more

Company replied

Rated 1 out of 5 stars

I cancelled my account 3 months ago, and I was just charged this month when I didn't even have an account! My payment details should have been deleted and removed, yet I was charged for not e... See more

Company replied

Company details

  1. Web hosting company

Written by the company

SERVER4YOU– neues Logo, neuer Webauftritt, neue Klarheit: Wir konzentrieren uns konsequent auf das, was Ihnen wichtig ist. Pures Hosting, einfaches Handling, immer die richtige Lösung – vom Einstiegsserver bis zum Businessserver – und das immer zum besten Preis. Überzeugen Sie sich selbst:


Contact info

3.4

Average

TrustScore 3.5 out of 5

455 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

all ok

all ok. Good Support.

6 June 2017
Unprompted review
server4you.de logo

Reply from server4you.de

Hello Stephan,

thanks a lot for your positive review! We'll forward your kind words to our customer care team!

All the best,
Your SERVER4YOU team

Rated 2 out of 5 stars

Die Performance meines Servers war …

Die Performance meines Servers war mangelhaft.

30 May 2017
Unprompted review
server4you.de logo

Reply from server4you.de

Hallo, vielen Dank für das Feedback! Wir möchten gerne zur Aufklärung der Situation beitragen. Magst Du Deine Kundennummer nachreichen, damit wir die Situation nachvollziehen können?

Rated 5 out of 5 stars

cheap and reliable dedicated servers …

cheap and reliable dedicated servers and vps. from novice to expert every wish will be fulfilled.

17 May 2017
Unprompted review
server4you.de logo

Reply from server4you.de

Hi Michael,

thank you for your positive Feedback. We are happy to have you!

All the best,
Your SERVER4YOU Team

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Fast response on problems. G.Weiss

4 April 2017
Unprompted review
server4you.de logo

Reply from server4you.de

Excellent review ;) thank you Georg!

Rated 5 out of 5 stars

Very satisfied with server4you

We're using several dedicated servers, Windows and Linux, in USA and EU and we never had any problems with the server4you products. No network outages through several years. Super-fast server setup. Great pricing. Top!

3 April 2017
Unprompted review
server4you.de logo

Reply from server4you.de

Hello Andreas,

thank you for your appreciated and wonderful feedback!

All the best,
Your SERVER4YOU Team

Rated 5 out of 5 stars

Easygoing once you are a reseller

We operate 100+ servers with s4y. Becoming a reseller frees you from the admittely slightly cumbersome server ordering/canellation process and gives you access to a more personal contact, which also helps when "roof is on fire" situations. Very good value for price ratio. Support process is the only area that may be worth improving for customes with a larger server base. I.e. being more direct.

23 November 2016
Unprompted review
server4you.de logo

Reply from server4you.de

Hi Christian,

thanks for your positive review.
We are happy to count on your support. Talking about our support: As you as a reseller probably already know, we have recently launched a new support structure so we are positive to improve it significantly over the next weeks :)

We hope to remain our great business relationship for many more years to come!

All the best,
Your SERVER4YOU Team

Rated 1 out of 5 stars

Close to a scam: Horrible performance, downtimes

It's my fault really. Did I really need to save that 10 EUR on a vserver I use daily? Did I really not think twice when I read that all contracts have a mandatory 1-year period?

Performance is horrible, the host system is oversubscribed as soon as the sun rises. Everything was fine during the first few months of course. As soon as the opposition period went by and I couldn't escape from the 1-year contract any more, SSH connections dropped and the host system didn't even manage to register my key presses in the shell any more.
It's really that bad.

And then, there was this mysterious downtime. Server not reachable at all. According to local logs, last successful ping was three week days ago. No incident notification by mail, nothing.
When I reached the customer service, they told me that there was a DDOS attack.
Oh my! The poor boys have been innocent victims of nazi communist hackers.
A blatant lie of course, Looks like they didn't pay their electricity bill, didn't tell their customers about the incident and hoped for the best. That's not "bad service", that's fraud.

Also, you can't cancel your "subscription" by mail or a web form, of course. No no, there is a hotline for that. Better bring some time. Read a book or two.

19 August 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied customer for several years now

I've been a customer of server4you since... 2011? now and I've never had any problems. The very few times I needed customer support they were there for me and worked around the clock to solve the issue (defective HDD).

There's no one out there who can beat their price/quality ratio, at least not when it comes to European hosting.

14 July 2016
Unprompted review
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