Called Shark customer support as I had been having issues with my shark upright vacuum cleaner. I had already gone through the troubleshooting manual and still had an issue. The item was within the wa... See more
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Very impressed with my new cordless…
Very impressed with my new cordless self emptying stick hoover. replacement for my old one. cleans and picks up much better. i like it has 3 power levels and empties into the holding bin. ordered and received within 24 hours,and automatic registering of the guarantee by Shark as ordered direct from their website.
Excellent service.
I ordered a new vacuum cleaner on the SharkNinja website at a very good price, had a free accessory included, plus I also qualified for their over 55's discount. I ordered the item at 1130, it was despatched later that afternoon and was delivered 24 hours later. The free accessory was delivered separately and arrived several hours before the vacuum. Excellent service all round.
Great prompt ordering
Great easy to order
Delivery was A+ next day
Product looks easy to use
Great shopping experience
Great shopping experience not my first purchase do like Shark/Ninja products, excellent proformance warranty good if need help C/S knowledgeable snd helpful . Fast free delivery registration done for you when buy direct. Email information from purchase to delivery.Some may say expensive my opinion worth every penny 🌟🌟🌟🌟🌟
Really slick from start to finish
Really slick from start to finish. Easy to navigate website, categorised really clearly.
Premium products at a not so premium price. Quick delivery and excellent communication.
Amazing customer service
I made contact because I couldn't find the replacement filter bits on the website. The very quickly got back in touch to say they would send it out to me free of charge - amazing service. I have recently moved from Dyson to Shark on the advice of the sales person in a high street retailer who particularly said that customers were praising the customer service and the shark has a much better warrantee and is generally better value for money. From my experience so far I certainly agree that the customer service is fantastic.
Had to contact you about a broken vac…
Had to contact you about a broken vac you was brilliant but the email only attached 2 photos out of 3 so the complaint only dealt with one part which was done that fast before the other email with the 3rd photo got to you ,waiting to receive contact about that but otherwise brilliant
The steam mops are great
The steam mops delivered fast, great communication, and the mops work really well. Will be confident in ordering other items from sharkninja
Very good ★★★★★
Cannot follow instructions
Despitd leaving instructions to leave parcel in the porch and front door unlocked,he just dumped it outside and ran off, I just saw him do it as I walked into my lounge from the kitchen. Luckily it was not raining. Obviously cannot follow instructions
Super product
Super product, shark Stratos anti hair wrap next day delivery , brilliant
Order my shark fan on a Wednesday…
Order my shark fan on a Wednesday received it 9.15am the next day . Bought 2 shark fans from Costco at the time £90 each . But wanted one more in lovely pink this time . With 30% off the price. The only thing shark should change is a way to get into the front to clean the blades. As you can’t with this fan.
Shark are number one
Have loads of shark products. Delivery and after sales service absolutely brilliant. Always buy shark
Fantastic service
We had an issue with one part of our vacuum cleaner. The problem was sorted in a couple of days. A new part was sent out. From the first email being sent, to the new part being delivered, was less than a week.
Been waiting for restock of desk top…
Been waiting for restock of desk top fans, managed to get the diamanté pink one with 30% off. Absolutely loved it, fast delivery as usual
The service was great
The service was great, I ordered on Sunday evening and received my ninja on Wednesday the same week. I also received some discount codes that helped me a lot. Thanks Shark/Ninja i love all 5 of my products I have received from you this past few years.
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