We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
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If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I had a fantastic experience at Sheinman Opticians
I had a fantastic experience at Sheinman Opticians. The customer service was excellent from start to finish. The optician was professional, thorough and took the time to explain everything clearly, while the dispensing service was equally helpful and friendly while helping me to find a new frame and lenses. I felt well looked after throughout and would highly recommend Sheinman Opticians for their excellent service and attention to detail.
11 August 2026
Reply from Sheinman Opticians
Hi Richard & Denise,
Thank you for such a fantastic review. We’re delighted you felt well looked after from start to finish and appreciated the care, professionalism and attention to detail from both our clinical and dispensing teams. Your recommendation means a great deal to us.
Best regards,
Sheinman Opticians
Experts
I have been coming to Sheinman optician for many years because I trust their judgement. All the staff are professional caring and also listen to you if you have any problems. I highly recommend them.
14 July 2026
Reply from Sheinman Opticians
Hi Yvonne,
Thank you for your wonderful review and for your many years of loyalty to Sheinman’s. We’re so pleased to know you continue to trust our judgement and feel listened to and cared for by the whole team. Your recommendation means a lot to us.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Professional knowledgeable
Professional knowledgeable friendly assistant
Explained everything clearly
11 August 2026
Reply from Sheinman Opticians
Hi Sue,
Thank you for your lovely review. We’re delighted you found our team professional, knowledgeable and friendly, and that everything was explained clearly during your visit.
Best regards,
Sheinman Opticians
Professional effective and efficient…
Professional effective and efficient service from kind and helpful staff
4 August 2026
Reply from Sheinman Opticians
Hi Andrew,
Thank you for your kind review. We’re so pleased you found our team helpful and friendly and were happy with the professional and efficient service you received.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Always great service
Always great service , good advice and attention to detail. Many thanks
11 August 2026
Reply from Sheinman Opticians
Hi,
Thank you for your lovely review. We’re delighted you continue to receive great service and appreciate the advice and attention to detail from our team.
Best regards,
Sheinman Opticians
Very welcoming and knowledgeable staff
11 August 2026
Reply from Sheinman Opticians
Hi Janet,
Thank you for your kind words. We’re so pleased you found our team welcoming and knowledgeable and had a positive experience with us.
Best regards,
Sheinman Opticians
Great service
Been a client of Sheinman for a number of years, just collected new glasses, very happy.
You always get attentive service from the staff.
5 August 2026
Unprompted review
Reply from Sheinman Opticians
Hi,
Thank you for your lovely review and for trusting us with your eye care for so many years. We’re delighted you’re happy with your new glasses and the attentive service you received
Best regards,
Sheinman Opticians
Highly professional
Highly professional, friendly and efficient. There are less expensive opticians available but this organisation always delivers to the highest standards.
14 May 2026
Reply from Sheinman Opticians
Hi Derek,
Thank you for your wonderful review. We’re delighted you continue to feel that we deliver the high standards of professionalism, friendliness and service that we strive for. We really appreciate your continued trust and support.
Best regards,
Sheinman Opticians
It was my first time visiting
It was my first time visiting, after recommendation from my daughter and granddaughter. I can only say, I wish I had visited many years ago. The service and care were excellent. From reception, right through to dispensing felt personal and tailored to my needs, without rushing me. Everything was explained in layman’s terms which in turn, made for a clear understanding before any purchase was made. Thank you Sheinman opticians. You were second to none. The coffee was great too and a lovely welcoming touch.
3 July 2026
Unprompted review
Reply from Sheinman Opticians
Hi Elizabeth,
Thank you so much for such a wonderful review. We’re absolutely delighted that your first visit lived up to the recommendation from your daughter and granddaughter! It’s lovely to hear that you felt the service was personal and tailored to your needs, and we’re particularly pleased that you enjoyed the coffee too.
We hope to see you again in the future.
Best regards,
Sheinman Opticians
Ear wax removal
Today myself and my son had ear wax removal by Beth, I'm not one to leave reviews but feel I had to. Beth was so helpful, professional and caring, with difficult ear canals and not the easiest of removal she was nothing short of excellent. A credit to herself and Sheinman, well 💯 use again.
27 July 2026
Unprompted review
Reply from Sheinman Opticians
Hi Wayne,
Thank you so much for your wonderful review. We’re delighted to hear that you and your son were so well looked after and that Beth was able to make what sounds like a challenging ear wax removal as comfortable as possible. We’ll certainly pass your kind words on to Beth.
We look forward to welcoming you back.
Best regards,
Sheinman Opticians
Staff are very responsive and…
Staff are very responsive and professional. When having an eye test there is clear instruction and excellent explanations when queries raised. Linda who helps with choice of glasses is very kind and helpful
9 July 2026
Reply from Sheinman Opticians
Hi Christine,
Thank you for your kind review. We’re delighted you found the team responsive and professional and that everything was clearly explained throughout your eye test. We’ll also be sure to pass your lovely comments on to Lynda.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Josh,
Thank you for your 5* review! We’re so pleased you continue to receive excellent service from us!
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
pair of…sunspecs
I was helped to choose a pair of sunspecs. They are proving to be very comfortable and stylish. Also prepared and I was able to collect in good time.
26 June 2026
Reply from Sheinman Opticians
Hi,
Thank you for your lovely review. We’re delighted you’re enjoying your new sunspecs and are pleased to hear they’re both comfortable and stylish. We’re also glad we were able to have them ready for you in good time!
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Have always found your staff…
Have always found your staff knowledgeable, kind and courteous.
9 July 2026
Reply from Sheinman Opticians
Hi David,
Thank you for taking the time to leave us a review. We’re delighted you’ve always found our team knowledgeable, kind and courteous. We really appreciate your continued support.
Best regards,
Sheinman Opticians
As aways here at Sheinman Opticians
As aways here at Sheinman Opticians, you are greeted with a friendly, warm welcoming reception.
10 out of 10 despite the occasional hiccup, as usual quickly rectified.
The place is always so clear and cool, coffee is usually very good too. Thanks for giving us such a great service.
9 July 2026
Reply from Sheinman Opticians
Hi Peter,
Thank you for such a lovely review. We’re delighted you always receive such a warm welcome whilst visiting us and that any occasional hiccups are resolved quickly. We’re also pleased to hear you enjoy the coffee!
Best regards,
Sheinman Opticians
Perfect !
Perfect !
Very knowledgeable
Staff excellent
High standards
Trustworthy
Alex top staff
9 July 2026
Reply from Sheinman Opticians
Hi David,
Thank you for your fantastic review and for your kind words about our team and the high standards we aim to maintain. We’re delighted you find us knowledgeable and trustworthy, and we’ll be sure to pass your special mention on to Alex!
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi,
Thank you for your lovely review. We’re so pleased you felt well looked after and that everything was explained clearly during your visit.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
We had a fantastic experience
We had a fantastic experience. The team was incredibly friendly, patient, and knowledgeable with our three-year-old, making what could have been a stressful appointment feel easy and enjoyable. They took the time to explain everything clearly, kept our little one engaged, and made them feel completely at ease throughout the eye test. Their kindness and professionalism were outstanding. We wouldn’t hesitate to recommend them to any family with young children. Thank you for such excellent care!
9 July 2026
Reply from Sheinman Opticians
Hi Suzanne,
Thank you so much for your fantastic review. We’re delighted that our team were able to make the appointment such a positive and enjoyable experience for your little one. We know eye tests can sometimes feel daunting for young children, so it’s wonderful to hear that they felt comfortable and engaged throughout. Your kind words mean a great deal to the whole team.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Eugene,
Thank you for your 5* review! We’re delighted you had such a positive experience with us and we really appreciate you taking the time to leave a review.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Greg,
Thank you for leaving us a 5* review. We’re so pleased you continue to have great experiences with us.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
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