We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
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What people talk about most
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If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service as always
Great service as always, very professional and attentive.
I was immediately referred to NGH Ophthalmology when a problem was spotted, resulting in corrective surgery. Very pleased with the outcome, and my new prescription glasses which were made up quickly, thank you to everyone.
11 June 2026
Reply from Sheinman Opticians
Hi Helen,
Thank you for your wonderful review. We’re delighted our team were able to identify the problem and ensure you were referred promptly for further care. It’s fantastic to hear that you’re pleased with the outcome and your new glasses. We’ll pass your kind thanks on to everyone involved.
Best regards,
Sheinman Opticians
Really great service \
Really great service from start to finish. Very happy with my final choice of glasses and fitting.
11 June 2026
Reply from Sheinman Opticians
Hi Mark,
Thank you for leaving us a review. We’re delighted you were so happy with your experience from start to finish, and especially with your new glasses and the fitting.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Micky,
Thank you for your fantastic review. We’re delighted you continue to value the friendly, professional service and quality we strive to provide.
Best regards,
Sheinman Opticians
Problem solved.
The eye tests were carried out professionally and my issue with double vision diagnosed. The solution also worked. The situation was clearly explained and the follow up service fitting my new glasses was again professionally carried out with good attention to detail.
11 June 2026
Reply from Sheinman Opticians
Hi Brian,
Thank you for your detailed review. We’re delighted that your double vision was identified and that the solution has worked so well for you. It’s also lovely to hear you were pleased with the explanation, follow-up and attention to detail throughout.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
I needed several pairs of glasses and…
I needed several pairs of glasses and these were supplied promptly
11 June 2026
Reply from Sheinman Opticians
Hi Mr Lambley,
Thank you for your kind review. We’re pleased we were able to provide your glasses promptly and that you were happy with the service you received.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Years of quiet service.
I have been a customer for many years, and have always found the care and service given to be 100%,and that includes everyone, from initial greeting, Mr. Williams attention to my needs and the fitting staff who always go the extra mile to ensure fit and comfort.
11 June 2026
Reply from Sheinman Opticians
Hi Michael,
Thank you so much for your wonderful review and for being a valued customer for so many years. We’re delighted you feel so well cared for by the whole team, and we really appreciate you recognising the extra effort they make to ensure your glasses fit comfortably.
Best regards,
Sheinman Opticians
I’ve been a customer of Sheinman…
I’ve been a customer of Sheinman opticians for many many years (well over 40). They have always been the absolute best. I would never recommend anyone else.
11 June 2026
Reply from Sheinman Opticians
Hi Andy,
Thank you for such an incredible review and for being a patient for over 40 years! Your loyalty and trust mean an enormous amount to us. We’re truly grateful for your kind recommendation and continued support.
Best regards,
Sheinman Opticians
As always the service from making the…
As always the service from making the appointment, the consultation with the optician and the work of the technicians, was excellent.
11 June 2026
Reply from Sheinman Opticians
Hi Eric,
Thank you for your lovely review. We’re delighted you received excellent service at every stage, from making your appointment through to your sight examination and the work carried out by our technicians.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Excellent service
Excellent service right down to the very last detail. Do not go anywhere else
11 June 2026
Reply from Sheinman Opticians
Hi,
Thank you for your fantastic review and recommendation. We’re delighted you appreciated the attention to detail throughout your experience with us. It means a great deal to know you wouldn’t go anywhere else!
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
The staff the service the ambience are…
The staff the service the ambience are all great Been going for over 40 years wouldn’t go anywhere else
11 June 2026
Reply from Sheinman Opticians
Hi Sally,
Thank you so much for your wonderful review and for choosing Sheinman’s for over 40 years! We’re delighted you continue to enjoy the service, team and atmosphere, and we’re incredibly grateful for your loyalty.
We look forward to welcoming you back for many more years to come.
Best regards,
Sheinman Opticians
Always a very professional service
Always a very professional service. Ok, so the spectacles can be expensive but the care is worth it.
11 June 2026
Reply from Sheinman Opticians
Hi Phil,
Thank you for your kind review. We’re delighted you continue to value the professional service and care we provide. It’s lovely to hear that you feel the care is worth it.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Sheinman look after me
Sheinman look after me. They aren't cheap, but the service for eyes (and lately ears) has been superb. My first prescription from them was from 1984 so I'm a very regular and happy customer.
11 June 2026
Reply from Sheinman Opticians
Hi Daniel,
Thank you for such a wonderful review and for being a loyal customer since 1984! We’re incredibly grateful for your continued trust in us for both your eyes and ears, and it’s fantastic to hear that you continue to receive superb service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Not the best, needs improving.
Dispensing me a lenses without even asking me what quality I would like?!
Please ask your customer don't assusme its offensive.
Not even calling me to say they were ready to collect when I was desperate to get them.
Sorry I expect better.
I wouldn't reckomend you for service.
Mr Williams who has always been and continues to be exceptional thank heavens he is still there to save the day.
11 June 2026
Reply from Sheinman Opticians
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We understand your frustration regarding the lens options and appreciate your comments. Our dispensing opticians discuss lens options with patients, taking into account their prescription, chosen frame, and visual needs, to ensure the most suitable lenses are recommended. We are sorry if you felt that the options available to you were not explained clearly or to your satisfaction on this occasion.
Regarding the collection of your glasses, our records show that a text message was sent on 03/06/2026 at 15:53 to advise that your glasses were ready for collection. We are sorry if you did not receive this message and appreciate how frustrating this would have been, particularly as you were eager to collect them.
We are pleased to hear that Mr Williams was able to assist and provide the level of service you have come to expect. We will ensure your kind words are passed on to him.
Thank you again for your feedback. It helps us review and improve our service, and we hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Sheinman Opticians
As above
Such professional staff,efficient and a pleasure to be a customer of theirs. Always helpful when trying to find the right frames. Opticians very through and friendly.
11 June 2026
Reply from Sheinman Opticians
Hi Hilary,
Thank you for your lovely review. We’re delighted you find our team professional, efficient and friendly, and that we’re able to help you find frames that are right for you.
Best regards,
Sheinman Opticians
Friendly and Experienced Staff
Friendly and experienced staff, giving invaluable advice when having eye tests or choosing new prescription spectacles.
Professionally run company who look after your eyes... and care!
2 June 2026
Reply from Sheinman Opticians
Hi Billy,
Thank you for your kind words. We’re so pleased you value the experience and advice provided by our team, and that you feel we genuinely care about looking after your eyes.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Excellent service
It was good to be able to report at my annual eye check-up that the problems I had been experiencing the previous year had been resolved by following the excellent advice given by my optometrist. When the eye examination was completed my glasses were then serviced. I did decide to buy a new pair and use my older pair as a back-up. The selection process and fitting were also excellent. All the glasses I have bought have fitted perfectly first time. I would whole-heartedly recommend Sheinmans.
11 June 2026
Reply from Sheinman Opticians
Hi Mrs Taylor,
Thank you for such a detailed and lovely review. We’re delighted to hear that the advice from your previous visit helped resolve the problems you were experiencing, and that you were equally pleased with your eye examination, glasses service and new fitting. It’s fantastic to hear that your glasses have always fitted perfectly, and we really appreciate your wholehearted recommendation.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Always fantastic and personal service
Always fantastic and personal service. Would never go anywhere else
26 June 2025
Reply from Sheinman Opticians
Hi Michelle,
Thank you for your wonderful review. We’re delighted you continue to receive the personal service we pride ourselves on, and we’re incredibly grateful for your continued loyalty.
Best regards,
Sheinman Opticians
Good service and staff
11 June 2026
Reply from Sheinman Opticians
Hi Dareen,
Thank you for taking the time to leave us a review. We’re pleased you were happy with the service and the team, and really appreciate you taking the time to share your experience.
Best regards,
Sheinman Opticians
The usual high standard of service over…
The usual high standard of service over many years.
Expected nothing less from Martin and Team.
11 June 2026
Reply from Sheinman Opticians
Hi Charles,
Thank you for your lovely review and for your many years of loyalty to Sheinman’s. We’re delighted you continue to receive the high standard of service you’ve come to expect from Martyn and the team.
Best regards,
Sheinman Opticians
Friendly helpful and very professional…
Friendly helpful and very professional in all areas
11 June 2026
Reply from Sheinman Opticians
Hi Chris,
Thank you for your kind review. We’re delighted you found our team friendly, helpful and professional throughout your visit.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
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