Shinjiru - Malaysia Reviews 

The response time was pretty good
Less than half an hour
And they were able to assist me and resolve my 2 issues
Thanks Support team

Very good website service provider in Malaysia. All my websites are hosted by them. Also very responsive customer service

I am very satisfied with the support I received from the Shinjiru team today.

We encountered a major SSL and webmail issue that affected our users, and the support team was extremely helpful in identifying the root cause and providing a solution quickly. What impressed me most was their willingness to investigate previous cases, explain the issue clearly, and recommend a practical solution without requiring unnecessary additional purchases.

The issue was resolved promptly, and the entire process was handled professionally, efficiently, and with great patience. Special thanks to the support representative who guided us throughout the troubleshooting process and ensured everything was working properly again.

Excellent customer service, fast response time, and effective problem-solving. Thumbs up to the Shinjiru team! Highly recommended.

Thank you for your outstanding support.

I have been using Shinjiru services more than 15 years, I would say from a small setup but with very professional team helping up throughout this yearssssss to a bigger and bigger team, and welly maintain their services and keep on upgrade and expand with very very less hiccups. I dare to say, it’s professional.. thank you so much Shinjiru, keep up the good work, I believe you will never stop chasing your vision. 🫡salutes

Managed to solve the issue with the help of Support Team, Nani. Thanks!

Excellent support.

Quick and courteous support, superb service.

Had an urgent issue with our website. Contacted Shinjiru Support team. Response was fast and the issue was resolved promptly. Great job by the team, especially Ruby! Thank you so much!

Always very quick response and solutions via Telegram.

Good customer support. Good response time. Updates customer with what's going on.

Not only that the customer service is 24/7, but they also responds almost instantaneously. Been using their email hosting plan for over 5 years and rarely got a problem without a solution from them.

the price is competitive, and also whats matter is the support is so good. Highly recommended

Great hosting services: competitive pricing, stable, fast and good reliability.

Also, the Telegram support have been amazing so far. They will assist in every issues: domain transfer, domain issue, hosting issue, php issue, etc.

Humanized service... you can chat customer service for any issue.

very good services and excellent support, sudah lebih 10 tahun dengan shinjiru since 2013, terbaik mantap, support at telegram very fast and supportive, thanks shinjiru

Been using them for years now and they never dissapoint!

Big shoutout to Zane and Aina for always helping me out even in the wee hours of the morning

Shout-out to Zane, for the prompt response and helpful suggestions regarding our query. TQ.

The Customer Service is very helpful

Again and again the Shinjiru support team executed the assigned tasks, flawlessly.

Thank you guys.