Shire Leasing Reviews 

516
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and account managers for being exceptionally helpful, professional, and thorough throughout the entire financing process. Many consumers highlight that the service is seamless, highly transparent, and completely stress-free, making business funding and asset leasing very straightforward from start to finish. However, some people mentioned experiencing frustrating communication problems, unresponsiveness, and difficulties getting timely answers from the support team. Some reviewers were also dissatisfied with dismissive customer support, pointing out that important requests were ignored or handled poorly when trying to resolve serious concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that employees are consistently helpful, quick, and a... See more

Service

Consumers find service to be positive, highlighting a smooth, fast turnaround and consistent, reliable... See more

Customer service

People report positive experiences with customer service, highlighting smooth processes, reliable support,... See more

User experience

Reviewers highlight positive aspects of user experience, expressing immense satisfaction with the seamless... See more

Response time

Clients share positive opinions on response time, frequently praising the speed of service and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Shire for decades. Always efficient, always friendly and understanding and more often than not, the most competitive rates. When their trusted point of contact changes, the new person has al... See more

Rated 5 out of 5 stars

We have used shire leasing for a number of years now, Amanda is my point of contact she never fails to achieve what our company needs. It is a quick seamless experience, Amanda's way of approaching us... See more

Company replied

Rated 5 out of 5 stars

Charlie Craddock & Lauren Berwick were extremely helpful and secured the funding we needed in a very timely manner and kept us updated through the whole process which didn’t take long at all. Would... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Shire Leasing for many years. The company and the people are very efficient k the business of the client , Follow up and make things happen, paper work great, prompt in deali... See more

Company replied


Company details

  1. Alternative Financial Services
  2. also in
  3. Business-to-Business service
  4. Car finance and loan company
  5. Finance broker
  6. Financial Institution
  7. Non-bank financial service

Written by the company

Shire Leasing offer asset finance and lease solutions to UK businesses and also work with equipment suppliers to help offer finance to their B2B customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(516)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Applied for a GGS loan and was amazed…

Applied for a GGS loan and was amazed how much Shire could get me - once approved funds in my account next day. Great stuff and thanks for Wendy Lincoln for arrnaging

18 February 2026
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear James

Thank you for your review and this has been passed on to your account manager

Rated 5 out of 5 stars

Amanda was very patient and helpful…

Amanda was very patient and helpful taking us through each step

5 February 2026
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Sirs

Thank you for your review and this has been passed on to your account manager

Rated 5 out of 5 stars

Excellent customer service

I have used Shire leasing a couple of times and found them to be very efficient and with competitive rates .
Alex and his team deal with everything in a professional
and timely manner will use them again in the future and would recommend them to any business looking for funding.
Excellent customer service

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy to deal with Charles really…

Happy to deal with Charles really helpfull
Great person to speak to and advise witch is the best way
100% happy with the service of Charles’s
It’s nice to be able to call someone up and talk about the farming situation

6 February 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was really easy

The whole process was really easy, Alex was so helpful and I couldn’t recommend more. I’ve used a couple of times for my Business and will definitely use in future.

1 August 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Santina

Thank you for your review and shall share this review with your account manager

Rated 5 out of 5 stars

Charlie Craddock & Lauren Berwick were…

Charlie Craddock & Lauren Berwick were extremely helpful and secured the funding we needed in a very timely manner and kept us updated through the whole process which didn’t take long at all.
Would highly recommend using Shire!
Thanks!

30 January 2026
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Michael

Thank you for your review and shall share this review with your account manager

Rated 5 out of 5 stars

Great team, would recommend!

Great team, managed to find a solution for us quickly! Will definitely use again :)

26 January 2026
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Scott

Thank you for your review and we look forward to working with you

Rated 5 out of 5 stars

Always Great Service!

Right from my first contact with Julie Moore the service has been first class, always helpful and friendly, would certainly recommend.

21 January 2026
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Julie

Thank you for your review and shall share this review with your account manager

Rated 5 out of 5 stars

A helpful & understanding company that…

A helpful & understanding company that we have previously used
Today we spoke with Julie Moore, who was knowledgeable, friendly & more importantly not pushy, definitely a company we would deal with in the future again, if required.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Samantha Goode

I cannot recommend Samantha Goode enough, she went above and beyond. Really helpful! Really good service, a smooth,fast turn around and would highly recommended Shire

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Shire Leasing

We’ve been working with Shire Leasing for the past 8 years, and they have consistently provided excellent support with financing through asset leasing. Richard has been outstanding to work with always approachable, responsive, and proactive in keeping us informed at every step of the process. His guidance has made financing straightforward and stress-free. We highly recommend Shire Leasing to anyone looking for reliable, long-term leasing and finance support.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Vicky and the team at Shire Leasing have been amazing with our lending needs and have really offered personal service with amazing attention to detail. Thank you for everything

20 October 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Sarah

Thank you for your 5* review and we will forward your comments on to your account manager

Rated 1 out of 5 stars

We signed up for a 2 year cloud based…

We signed up for a 2 year cloud based phone system with BT. Tagged on to this was a contact for 3 phones on a lease agreement with Shire. Only this was for 5 years! This was not made clear by the BT sales team. We moved phone contact after 2 years but found we had to continue paying for the 3 phones no help, no early settlement, 5 years is now up we have paid a ridiculous amount and now they want us to send them back or a fine of £95 per phone will be charged. A company I would never do business with again.

1 December 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mark

Thank you for your review and we are sorry to hear that you have been unhappy with our service.

Please can you contact our Customer Service team if you require any further assistance using customerservices@shireleasing.co.uk or alternatively please call us on 01827 300341

Rated 5 out of 5 stars

Shire Leasing made the process of…

Shire Leasing made the process of getting a van quick and straightforward. Their team was professional, helpful, and efficient from start to finish. Highly recommended for hassle-free vehicle leasing

25 November 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Steve

Thank you for your review

Rated 5 out of 5 stars

The Shire Team provide an excellent service

Richard Kirk has been our account manager over many years and has provided our company with excellent customer service. The process is always seamless and transparent. Richard always gives us the best options for our business.

25 November 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Sir/Madam

Thank you for your review and we have forwarded your comments over to your account manager

Rated 5 out of 5 stars

Very responsive and quick turn around

Very responsive and quick turn around. Competitive rates. I would definitely use Shire again. Excellent back up service.

25 November 2024
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear John

Thank you for your review

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