Simon Kelman Plumbing & Heating Ltd Reviews 

86
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Plumber turned up on time, fitted new part to WC cistern, fitted stainless steel screws, replacing the ones originally fitted, which had rusted, and meant cistern was loose from wall. Good job and re... See more

Rated 5 out of 5 stars

After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a... See more

Rated 5 out of 5 stars

Had an old gas back boiler and fire system removed and replaced with a new Worcester combi. Job was completed quickly and efficiently. Great choice of Finance plans and 10 year guarantee. Follow up v... See more

Rated 5 out of 5 stars

Requested a quote for new combi-boiler. Turned up on time, professional survey. Short delay waiting on quote but happy with quote. Agreed start date. Very tidy with little mess. Boiler works really we... See more

Company details

  1. Plumber

Information provided by various external sources

We are a local Plumbing & Heating company based in Inverness, covering the Highlands and Moray. Our Plumbing and Heating Engineers are experienced in all aspects of plumbing and are fully qualified to work on oil and gas heating systems. We offer free quotations and a quick response​ time with no call out fee.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.5

All reviews

(86)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent job

The workmen arrived on time, they got on with the job and worked hard till 6pm
They covered up carpets etc, they were all friendly and respectfull
And so I would certainly recommend

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful plumbing company - recommended

When my boiler stopped working and my house was freezing cold, I had difficulties getting a plumber to come out. I 'phoned Simon Kelman Plumbing & Heating and found them very friendly and very helpful. In the end, my usual plumber was able to come out late afternoon, but I would be very happy with Simon Kelman for my next boiler service.

30 January 2023
Unprompted review
Rated 1 out of 5 stars

Unresolved …

I phoned Simon Kelman as I had a slight leak on my new bathroom tiled floor of 2 years old. A plumber attended didn’t know where it was coming from and asked me how he could get into the toilet. Once he removed the toilet he then went on to blame shape of the toilet, how it was fitted and left the toilet not plumbed back in and I explained we needed a spare toilet as we had someone in the house with Ulcerative Collitis. They then said to get the guy back who fitted it and then charged me £81 for the pleasure. When I contacted to express my feelings was basically told it was cheaper option for me!!!! I am pleased to say I phoned another plumber who resolved the problem free of charge for me.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Complete replumbing of heating and hot…

Complete replumbing of heating and hot water system in an old house, superb job. Very neat, tidy and quality finish. Working around other trades wasn't a problem. Very reasonable price and extra works added reasonable cost too. Highly recommended

14 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and VFM

After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a week later. Austin and his apprentice were top notch - competent, tidy and thorough, advising on issues not noted by other service engineers who seemed to want nothing more than further/extra work from attending. Then a more than reasonable invoice charge. We are very pleased.

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Professionalism and courtesy

From the initial enquiry throughout the actual work to the concluding inspection all aspects of a complex job were carried out with professionalism and courtesy.
I am very pleased with the result

26 May 2022
Unprompted review
Rated 5 out of 5 stars

This company provided a top class…

This company provided a top class service with technical efficiency and ability far beyond the previous installers of our hot water system and fairly new boiler. We wish we'd got them in the first instance rather than the original installers. The response from them was second to none and we would have no hesitation in recommending them for all plumbing & boiler works.

20 May 2022
Unprompted review
Rated 5 out of 5 stars

A very good experience.

A very good experience.
Office staff were friendly and helpful, keeping me up to date with covid-related staffing problems and providing alternative dates.
Your plumber was excellent. Arrived on-time and carried out the boiler service cleanly and in an exemplary and highly professional fashion. Recognised our covid concerns, my wife and I are both immunosuppressed, and took great care to ensure our safety.
Will be using Kelman Plumbing again and would recommend without reservation.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Have used this firm a couple of times…

Have used this firm a couple of times to service my boiler. They come when they say they are going to and, although I have no technical expertise, appear to do a thorough and competent job. I would certainly recommend them

3 October 2021
Unprompted review
Rated 5 out of 5 stars

Wanted an external tap fitted

Wanted an external tap fitted. Phone response was polite efficient knowledgeable. Was able to give me a start date only three days hence. Plumber arrived on time was very friendly knew his stuff got the job done to a very high standard without fuss .I was very impressed throughout and this company will be my first choice for all future heating and plumbing work.

20 June 2021
Unprompted review

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