SimplyOwners Reviews 

729
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process, noting how easy it is to navigate and how reassuring it is to speak directly with the property owners. Visitors consistently highlight the wonderful locations, peaceful surroundings, beautiful swimming pools, and extremely well-equipped, spotless accommodations that feel just like home. Though some reviewers were not happy with unexpected price increases between initial estimates and final quotes, others mentioned difficulties receiving bookings or noted misleading property listings. Despite these occasional issues, people emphasize that the overall support and communication remain exceptionally helpful and reliable throughout.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting the amazing and ideal settings of the... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that properties are very clean, comfortable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and warmth... See more

Booking process

People report positive experiences with the booking process, describing the website as user-friendly,... See more

Service

Users describe positive interactions with service, highlighting first-class communication and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required... See more

Company replied

Rated 5 out of 5 stars

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too. Owners make you feel very welcomed into their apartment and nothi... See more

Company replied

Rated 5 out of 5 stars

We booked a lodge in Duke's Meadow for May half term through Simply Owners. Fantastic website and description of property was very accurate but even better when we got there. Correspondence with the... See more

Rated 5 out of 5 stars

Just back from a lovely villa stay at Casa Dara in the Algarve. The villa was immaculate and well priced. The only slight worry is sending the initial deposit abroad to an owners account which feels s... See more

Company replied


Company details

  1. #11 of 35 best companies in Vacation rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.8

Excellent

TrustScore 5 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(729)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking system

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too.
Owners make you feel very welcomed into their apartment and nothing is too much bother. Always available to contact 👍

2 May 2026
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Reply from SimplyOwners

Thats a great review Lindy thank you for the feedback. I think its great you mentioned how clean the property was because that is something my family always look for and need when we are booking somewhere. I will be sure to pass the review onto the owners, Im sure that they will be delighted. Best wishes Tim

Rated 5 out of 5 stars

Fab Villa

Fab Villa . Very spacious . Great pool . Lots of dining room outside too . 10 mins walk to beach / town . Perfect host with easy communication

4 May 2026
Unprompted review
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Reply from SimplyOwners

WOW ! Terry thats sounds great. I must take a look at this property myself, 10 mins to beach does it for me. Thanks for feedback regards tim

Rated 5 out of 5 stars

This company is amazing especially…

This company is amazing especially assisting holiday rental owners, it's been the best decision made to connect with them

30 April 2026
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Reply from SimplyOwners

Oh Yes, thank you Linda thats great to hear. We are getting more and more properties every day and spreading our wings nicely. We are a family business and really appreciate our customers continued support.

Rated 5 out of 5 stars

Acabanes is home from home 🥰

Acabanes is home from home which is why we keep returning. The facilities are outstanding. There is so much to see and do. Every time we go we find somewhere new to explore and it still surprises us after all the years we have been going.

18 April 2026
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Reply from SimplyOwners

Hi Kaz, thats great to hear. Returning visitors is the best way to know things are good. Thank you for choosing Simply Owners. best wishes tim

Rated 5 out of 5 stars

Excellent choice and service

Nice to find this site that seems to have places not in other booking sites. Particularly liked the security of the Payment Protection certificate, and the speed of responses from the property owners.

25 April 2026
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Reply from SimplyOwners

Thank you for the feedback Paul and the 5 stars. I am always looking for points we can coin to market Simply Owners, its our 10th birthday in two weeks and in all that time Ive never thought of the dimension you raise regarding finding properties you don't see on the other sites. I will pinch that one if you dont mind. Im guessing a lot of our owners want to deal direct with guests and keep their properties from the impersonal mass traffic sites. thanks again tim

Rated 5 out of 5 stars

We had an amazing stay at this villa…

We had an amazing stay at this villa from start to finish. Booking was easy, and Andrew was very accommodating.

Although we arrived late, we were immediately impressed by how clean and well-equipped the apartment was. It matched the photos and included thoughtful touches like a welcome note and treats.

In daylight, the property was even more beautiful, with colourful gardens and a lovely pool. Service was excellent throughout—Andrew was responsive, and any requests were handled quickly.

The complex is great for families, with plenty for kids to enjoy, and the staff were friendly and helpful. Shops and restaurants are nearby, and the location is very convenient.

Overall, it truly felt like a home away from home. We’d happily return.

29 September 2025
Unprompted review
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Reply from SimplyOwners

Thats a great review thank you for feeding back to us. Best wishes Tim

Rated 5 out of 5 stars

A beautiful cottage in a stunning area

A beautiful cottage in a lovely location. It has everything you need for the perfect holiday. The whole process of booking was easy due to the helpfulness of the owners and they are a credit to the cottage as it is simply stunning. The ambudance of wildlife visiting the cottage kept us entertained at night and the surrounding country side was a must visit through the day with the beautiful Glen Affric a short drive away. All and all the perfect cottage to have a relaxing break, highly recommended

11 April 2026
Unprompted review
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Reply from SimplyOwners

Wow it sounds perfect, thank you for the 5 stars. I will be sure that the owners see this. regards tim

Rated 5 out of 5 stars

The booking of our holiday

The booking of our holiday in Threlkeld and the communication afterwards went very smoothly. I'm very satisfied with it and would definitely recommend SimplyOwners.

4 April 2026
Unprompted review
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Reply from SimplyOwners

Really pleased to hear you had a good time and appreciate you recommending us. Best wishes tim and team

Rated 5 out of 5 stars

Having advertised my villa with two…

Having advertised my villa with two other companies for several years, I turned to Simply Owners when they started up a few years ago, and it was the best decision I could have made. There is always a friendly person at the end of the telephone line if I need help, and their website is easy to use for both guests and owners. The owner pays a one off annual fee, but the guests don't pay anything to book. They keep me informed of what's happening on the villa letting scene, and let me know if any of my information or photos need updating.
A great company.

19 March 2026
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Reply from SimplyOwners

Hey Janet thats a brilliant review thank you very much. We couldn't ask for better. Yes we have our 10th birthday in 2 weeks so we are quietly proud of where we have got to with the continued support of our customers like you. We are a family business with my wife, Son, Daughter, Neice, granddaughters all working hard to make it a good experience for owners and holidaymakers. And then the rest of the staff are like our adopted family. Thank you again and dont hestitate to let us know at any time if we can do anything to help in any way. Best wishes. Tim and team

Rated 5 out of 5 stars

Wonderful place to stay

Really lovely villa which is both extremely well equipped and maintained. Daniel is a superb host who looks after his clients incredibly well. The villa is in a great location within easy walking distance of Alvor and all that it has to offer.

4 January 2026
Unprompted review
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Reply from SimplyOwners

Hi Jan thats a great review thank you, we will be sure to pass it on the Daniel. He will be delighted with the 5 stars. regards Tim

Rated 5 out of 5 stars

Effective good value site.

Easyto use site and helpful site, generating a good flow of enquiries, at relatively low cost.

9 April 2026
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Reply from SimplyOwners

Hi Paul thats a great acknowledgement and 5 star review thank you. Our team love a five star. Its great that holidaymakers are finding that they can save something like 20% with our owner direct model compared with the impersonal giant paltforms.
Thanks again Tim and team

Rated 5 out of 5 stars

Easy to work with

Very easy to communicate with, the whole booking process and beyond was seamless.

10 April 2026
Unprompted review
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Reply from SimplyOwners

thank you John thats an excellent 5 star review that we are very proud to receive. We think communication between owner and holidaymaker is critical to get a good match. best regards tim and team

Rated 5 out of 5 stars

Everything you might need in a stunning house.

Everything you might need in a stunning house set in a fabulous location.

30 March 2026
Unprompted review
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Reply from SimplyOwners

Hi Jacqui thank you for taking the time to feedback with this excellent 5 star review. We are delighted things went well. best wishes tim and team.

Rated 5 out of 5 stars

Great experience

Great communication with the host, fantastic cottage to stay in and great value for money.

4 April 2026
Unprompted review
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Reply from SimplyOwners

Hi Kirsty thats great feedback thank you for taking the time, much appreciated. I will be sure to let the owners know. regardes tim

Rated 1 out of 5 stars

Simply Owners sent me a circular asking…

Simply Owners sent me a circular asking me to advertise through them and providing a link to their website. So this morning I clicked on it and found that they had copied significant elements of my own website in their advertising for other unrelated and non local holiday lets.
My website url is wyreforestcottage.com as the cottages in question are central to the Wyre Forest, which is on the west bank of the River Severn (so in the Welsh Marches). This cottage is situated on the edge of the Wyre Forest National Nature Reserve. My company name is Manor Holding Cottages, as the cottages are located on a small holding farm known as Manor Holding.

Simply owners have used as the headline banner on their landing page, the name "Wyre Forest Holiday Cottages", superimposed on a large banner photo of Warwick Castle, which is situated on the north bank of the River Avon. And historically located close to the Forest of Arden, itself made famous by one William Shakespeare but on the far side of the "Black Country" and West Midlands conurbation from the Wyre Forest.

Under this thoroughly misleading headline Simply Owners have listed a large number of properties with no discernible connection to the Wyre Forest.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The house is magnificent

The house is magnificent , big and a very luxurious feel to it ! Lovely big bedrooms, nicely decorated.
Owners are very nice and ensure you have a lovely experience in their holiday house.
Love to go back there !

4 April 2026
Unprompted review
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Reply from SimplyOwners

Hi Jacob we are delighted that you found a great holiday rental and happy to return to it. Hope you are looking on our site for your next break. Best wishes tim

Rated 5 out of 5 stars

Perfect Rental Experience

Rented a Villa, in March '26. The entire process was transparent and faultless from start to finish.

26 March 2026
Unprompted review
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Reply from SimplyOwners

Hi thats short and sweet but says all we want to hear. We love such feedback and appreciate the 5 star review. Best wishes tim and team

Rated 5 out of 5 stars

Would definitely recommend Simply Owners

Hadn’t used Simply Owners before but would definitely recommend, the apartment we booked through them was excellent , good value and no extra booking fees.
I had to contact them re our booking and they responded immediately. Great customer service.

12 March 2026
Unprompted review
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Reply from SimplyOwners

Lynn thats a great review thank you and exactly what we are about and want to hear. Our customer service is very important to us and the no fees saving money for holidaymakers. THANK YOU AGAIN TIM

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