Simply Waste Solutions Reviews 

341
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

We were working for a year then they have changed the supplier. New supplier has brought a new bin(which is smaller than our agreement) but no one collected the old one which is full with rubbish. I h... See more

Company replied

Rated 1 out of 5 stars

Disastrous after sales service. Another example of a promising sales team which seemed to meet all your needs. However 3 months down the line several weeks of collections missed but still issued fu... See more

Rated 1 out of 5 stars

A customer of this company left heavy bags of glass outside a residential block, and across the street. Not collected for days, and no response from company who have changed phone numbers. Now Biffa... See more

Company replied

Rated 1 out of 5 stars

Terrible company if you value your business choose another company. They never collect on time and give terrible excuses. Customer service is a joke. Week after week late collections. They have been t... See more

Company replied

Company details

  1. Waste-Management Service
  2. Waste Collection Service

Information provided by various external sources

A progressive waste management and recycling services company that is focused on waste diversion. Operating in London, Oxford and Bristol we run a fleet of vehicles that collect multiple types of recyclable materials from businesses all over the UK.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

341 reviews

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No recent history of asking for reviews

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2.6

All reviews

(341)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Just wanted to say thanks to Lisa and…

Just wanted to say thanks to Lisa and to simply waste for helping me get what a wanted knowledgeable and friendly would highly recommend.

4 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Daniel, thank you for your great review. We'll pass on your comments to Lisa.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

We became a customer of Simply Waste…

We became a customer of Simply Waste last year they are great. Our rubbish always gets collected on time and their customer service is great. Wanda Najdek in accounts department is always very helpful and efficient with resolving any queries we have.

4 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Roman, thank you for your review. We will pass your comments on to Wanda.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Review in Wanda Najdek

I have been a customer of Simply Waste for many years and they provide me with an excellent service. Wanda Najdek in accounts is always happy to help with any queries. Thank you Wanda.

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your review, we'll pass your comments on to Wanda.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent customer service

Very good reliable company, I spoke to a lady today called Lucy and she was so helpful and polite. Excellent customer service. Thank you

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your review. We'll pass your comments onto Lucy.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Great business

Great business, great customer service, had no issues.

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Laura, many thanks for your review. Glad to hear you're happy with the service.

Many thanks
Simply Waste Solutions

Rated 5 out of 5 stars

I spoke recently to Lucy mead who I…

I spoke recently to Lucy mead who I have to say was very helpful and friendly

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your review, we're glad you're happy with our service.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Review in Lucy Mead

I would like to say Lucy Mead helped me so much. I was struggling on something and I asked her for help and advice. She was very clear on what she was saying and all the instructions was very very simple. Thank you again Lucy.

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for taking the time to leave this great review, we will be sure to pass your feedback onto Lucy.

Many thanks
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Especially from Lucy Mead :)

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your kind words, we will pass these onto Lucy.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent service have worked with…

Excellent service have worked with simply waste and a very good reliable company and mike reid is always prepared to help.

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your review. We will pass your comments onto Mike.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Always great customer service from…

Always great customer service from Simply Waste Solutions. A special thanks to Amy who is always on the end of the phone to deal with any queries

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Sue, thank you for leaving your great feedback, we'll be sure to pass on your comments to Amy.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent services from Przemek of…

Excellent services from Przemek of Simply Waste. He actioned all request promptly and always goes extra mile, always happy to help even after his work hours Wish all the suppliers would have such a great Customer Representatives. Highly recommended Simply waste as waste supplier

3 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your kind words, we're pleased to hear that Przemek has gone above and beyond for you. We'll make sure to pass on your kind words.

Many thanks
Simply Waste Solutions

Rated 5 out of 5 stars

Ron is such a star

Ron is such a star - he always goes that extra step to help us out and does it with a smile on his face. Thanks very much to him and the team for all your hard work.

2 July 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your review. I will pass your kind words on to Ron.
Kind Regards,
Simply Waste Solutions

Rated 5 out of 5 stars

Since having Simply collect my waste…

Since having Simply collect my waste they have been excellent! Any queries I've had have been dealt with promptly and solved by Laura who is a massive help. Thanks for the great service!

29 June 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Connor, thank you for the great feedback. We will pass your kind comments on to Laura.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Really good company to have collecting…

Really good company to have collecting your bins, really helpful.

Rose is a complete legend!!

28 June 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for your great feedback. I will pass on your message to rose.

Kind Regards,
Simply Waste Solutions

Rated 5 out of 5 stars

Zero Waste!

I was introduced to this company by Rose Campbell. What a wonderful revelation. In one fell swoop our school is now zero waste, which sets a great example to our pupils. The service is better and less costly that other solutions and we are trading with a local company too!

I was so impressed by Rose's description of how the waste we produce will be reused and recycled.

High recommend this company.

27 June 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Thank you for leaving this great feedback about Rose! We will pass your kind comments onto her.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Great service from start to end...

Great service from start to end.... since taking over our waste management, Simply have been doing an amazing job

27 June 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Linda, thank you for your kind words. It's very much appreciated, its great to hear that we're doing an amazing job!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Always great customer service

Always great customer service, pleasure to work with. Thank you from Sky.

26 June 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Olga, thank you for your great feedback, it's really appreciated.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent service - very responsive and helpful

Debbie is very helpful - quick to respond and will ensure she follows up on any query given to her. She is one of my "go to" people within Simply!

21 June 2019
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Tina, thank you for leaving this positive feedback about Debbie. It's great to know that she is your go-to contact to follow up on any query!

Many thanks,
Simply Waste Solutions

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