Simply Waste Solutions Reviews 

I had to make a last minute change to the waste collection requirements, and so I called up Simply Waste Solutions and spoke to Becky Hawkins. She then immediately contacted the waste collection driver, who was on site at the time, to advise him of the change. This resulted in the new waste collection requirements being successfully carried out. Very impressed with Becky's efforts to get this sorted, and also with the driver, for being so flexible with the change.

I have been dealing with Simply Waste for a while now, my main contact Dale Jenkins has been great to deal with. very happy and looking forward to doing more business with them.

Our account manager Ellie Farmer is fantastic - 5 stars, she responds promptly and resolves any issues efficiently.

I think the office staff let Simply Waste down. Generally speaking they try to pacify and delay ("I'll look in to that") as opposed to resolving any issues which in turn creates bigger more frustrating issues and the cycle continues as there's no action and very rarely a call back with an update. The exception to this is Alfie, who is very good.

Generally speaking the day to day works very well but when there's an issue it's suddenly very time critical hence the importance of responding appropriately. If it's dealt with efficiently then it's a 5 star review the issue is when a simple mistake or problem drags on unnecessarily.

What a great chap Ron is! We forgot to pop our glass bin out as it was such a hectic morning, and bless him he popped in to collect it. In this day and age that is proper customer service. Thank you Ron, and we'll do our best to remember next week!

Brilliant service! Ron’s the best, he offered to bring the glass bin out for me which was extremely appreciated. Thanks Ron! 😄

Thank you simply waste,excellent service! Thank you to lisa gunn for your prompt responses to emails.

I'd highly recommend Simply Waste, their staff are all very knowledgeable and friendly. I usually speak to Lisa Gunn in the accounts department and she has always been very pleasant and helpful.

When we needed assistance with a glass recycling job in Hammersmith with strict out of hours collection times Simply Waste Solutions came to the rescue.

All collections were performed on time and the helpful drivers.

We look forward to using the again in the future!

We've been working in partnership with Simply waste for a number of years and have always found their services to be exceptional. The relationships we have with staff are great and the service is second to none. We would highly recommend

Amazing company, received great customer service from Laura. Thanks for your help!

The staff I've had dealings with - Rob & Paul, have been pleasant, helpful & always completed whatever we had agreed. their operations teams, who we see, are also pleasant. On this basis Id highly recommend Simply Waste Solutions.

We changed from a competitor, to Simply Waste and have been very impressed with their flexability and firendliness. We hope to have a long and fruitful relationship with them.

I would like to thank lisa gunn for her help very friendly and professional thank you

I would like to say a big thank you to Lisa Gunn for her prompt, friendly and helpful response to a query I had. Keep up the good work.

I'd highly recommend simply waste. I spoke to Lisa Gunn, who is polite and very helpful.

I would highly recommend Simply waste solutions. I’ve never had any problems lisa Gunn was quick, efficient and very polite. I’m a satisfied customer
Thank you

Great service from Simply Waste, always very helpful and efficient. Lisa Gunn in the accounts department always ensures prompt payments.

Great service from Laura answering some questions that I had. Thank you again.

Assisted by Debbie Amos very friendly and helpful first class service

Just wanted to say thank you for all your help Debbie Amos , quick response and great help