Sinclair & Rush UK Reviews 1,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effective descriptions on the website, which makes finding the right item easy. Many people also appreciate the fast and efficient delivery service, often noting next-day arrivals and competitive pricing. The overall service, including helpful staff and easy ordering processes, receives frequent commendation. However, some customers also noted issues with the delivery service, specifically mentioning problems with delivery partners, which led to delayed or undelivered items. A few other people also felt that the packaging could be improved, with some customers noting issues with the materials used.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellence and high standard of... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

The company supplied the correct product but the Delivery Company messed up. The driver said that he could not access the site but had no problem the following day. Do not use them again would be my a... See more

Company replied


Company details

  1. #38 of 123 best companies in Manufacturer
  2. #2 of 3 best companies in Foam rubber supplier
  3. #10 of 29 best companies in Packaging
  4. #11 of 24 best companies in Plastic Products Supplier
  5. #5 of 16 best companies in Rubber products supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My contact at Sinclair and Rush was…

My contact at Sinclair and Rush was extremely helpful and courteous as she guided me through the ordering process. Delivery was next day.

11 February 2026
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

Rated 4 out of 5 stars

Helpful but rather expensive

The response to my enquiry was prompt and helpful, but my experience on your website was not easy, and prices were a bit high.

26 January 2026
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Reply from Sinclair & Rush UK

Many thanks for your review David

Rated 5 out of 5 stars

great customer service

great customer service. provide full certification on products when needed. range, stocks, delivery all really good.

20 January 2026
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

It was easy to select my item on their…

It was easy to select my item on their web page, prices were affordable and I could place an order for the number I needed not the inflated number to make an order. The items were delivered as promised and are of excellent quality at affordable prices

3 January 2026
Rated 1 out of 5 stars

Still not even received my item

Still not even received my item

3 January 2026
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Reply from Sinclair & Rush UK

This part is inactive so the order has not pulled through to our system. I have asked the accounts team to issue a refund for the sample charge and have asked for the team to remove the part from our website. Many apologies for the inconvenience caused

Rated 5 out of 5 stars

On a day when few were working …

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he delivered perfectly and was sending my goods the next working day.
Good customer service is rare to find but i was very impressed with this company, so much i had to do a review.
Fairmont Sports and Classics

2 January 2026
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

Rated 4 out of 5 stars

Black plastic box section

Bought black plastic box section and end caps, good quality & well manufactured. However they were sellotaped together and the residual glue is a pain to remove, I can't send out my manufactured product with sticky patches on it, please DO NOT use sellotape the package the products

1 October 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Stuart, I will pass this information over to the warehouse team

Rated 5 out of 5 stars

Easy and good!😊

Products were easy to find on the website, effectively described, allowing me to get what I wanted. Payment and shipping were easy. Product arrived quickly and seems good quality. Thank you!

13 November 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Nick

Rated 5 out of 5 stars

I'm so happy to have found Sinclair &…

I'm so happy to have found Sinclair & Rush 😁 I had bespoke shed built and was lacking a finishing touch ,I knew what it needed and due to my Google searches I found exactly what I wanted,plastic edging for the building, the hreat thing with Sinclair & Rush , they had the size 🙏 I spoke to someone about the adhesive etc and they were quick to respond and recommend a solution and emailed me the details. Great service,helpful and quick delivery, excellent product.

1 October 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

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