Sinclair & Rush UK Reviews 

1,121
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably helpful support team and efficient order processing, noting that items are very simple to find and purchase online. Consumers are also extremely satisfied with the exceptional product quality, emphasizing that goods always arrive quickly and thoroughly meet their daily professional expectations. However, some reviewers were not happy with external courier delays and delivery complications that unfortunately disrupted their scheduled shipments. A few individuals also mentioned occasional missing parts, sticky residue left behind by packaging tape, or difficulties receiving prompt responses from customer care.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the outstanding items... See more

Delivery service

People report positive experiences with delivery service, frequently praising the remarkably fast shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, reliable, and efficient... See more

Quality

Customers expressed great satisfaction with the outstanding quality and fast delivery of items. Reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the helpful and pleasant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

Products were easy to find on the website, effectively described, allowing me to get what I wanted. Payment and shipping were easy. Product arrived quickly and seems good quality. Thank you!

Company replied



Company details

  1. #45 of 114 best companies in Manufacturer
  2. #2 of 3 best companies in Foam rubber supplier
  3. #9 of 28 best companies in Packaging
  4. #10 of 25 best companies in Plastic Products Supplier
  5. #4 of 15 best companies in Rubber products supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,121)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Communication

Great communication and very helpful staff p roduct on time and cost

7 October 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Ewan for your review

Rated 5 out of 5 stars

Great service and products.

I have ordered several times from Sinclair & Rush. Very happy with the service and the products are of high quality.

8 September 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Jeffrey

Rated 5 out of 5 stars

This company was very helpful

This company was very helpful . product arrived on time and in good condition . was kept up to date on when goods would arrive . very pleased would use this company again .

13 August 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Regina

Rated 5 out of 5 stars

we had a problem with our order

we had a problem with our order, customer services (karen giles) was so quick with responding and so helpful . resolved the issue . thanks so much

29 August 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you so much for your review Kerri

Rated 5 out of 5 stars

Great company

Great company. Quick delivery and superb communication

15 August 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Suzanne

Rated 5 out of 5 stars

helpful

very helpful, quick delivery

7 August 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review Hollie

Rated 5 out of 5 stars

Fast

Fast, efficient delivery and quality goods.

17 July 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Many thanks for your review Nigel

Rated 5 out of 5 stars

Excellent quality , product and service

Easy to buy. Had some questions and got a reply back really quickly and was most useful . Fast delivery , good value , quality product

25 July 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

Easy to access website

Easy to access website. Really helped being able to order a sample. Easy payment and prompt, quick delivery.

10 July 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review

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