Found the whole experience good, very helpful finding us a used car and went into great detail with us on the cars background. The purchase was also very straightforward and time taken to explain the... See more
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Booked car in for service & MOT. Was given one price over the phone, then another when they rang to confirm booking. They were good enough to honour the lower price. Online check in day before, so dro... See more
Company replied
Excellent reception the sales person Charlie was very helpful from the start and nothing was to much trouble.He walked me through the whole process and answered any questions and concerns I had. He ex... See more
Company replied
When we changed our car Charley Roberts and Carla Jones at VW Neyland were both professional very polite, helpful and informative. We have also had follow up meetings and again they were ready to he... See more
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Company details
- #28 of 91 best companies in Car dealer
- #8 of 16 best companies in Car Body Shop
- #23 of 59 best companies in Vehicle Repair
- #14 of 55 best companies in Used car dealer
About Sinclair Group - Sinclair Volkswagen Neyland
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Havenbridge Road, SA73 1QY, Neyland, United Kingdom
- 01646 796190
4.8
Excellent
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
GOOD EXPERIENCE
We called here as we were considering buying another VW Tourareg. I have tried 4 times to get a deal here and always failed to get a deal. On this occasion we were very happy with the price that we got for our car in part exchange. Andrew Davies the salesman was not pushy at al, l everything transparent and keep us in the loop. On handover day Carla was lovely and we went through the paperwork with ease. Even a good amount a fuel in the tank!!
I must mention Mike in the service department. He was brilliant last year when my car developed a fault and had to have a new loom under warranty. All in all well done Sinclair Garages Neyland
31 May 2024
Reply from Sinclair Group - Sinclair Volkswagen Neyland
Thank you for taking the time to leave a review, Colin. We appreciate what you have said and the team in Neyland will be thrilled to read your comments.
We hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.
Choosing a used Golf
Staff were friendly & helpful-Andrew Davies took me for a test drive & answered all my questions. Carla was very informative about technical matters & did all the paperwork with a smile.
16 April 2024
Reply from Sinclair Group - Sinclair Volkswagen Neyland
Thank you for your kind words, Heather! We'll be sure to pass this on to the team and in particular, Andrew & Carla. We hope you enjoy your new Golf!
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Volkswagen Neyland
Thank you for the 5-stars, Lea! We look forward to welcoming you back to Neyland again in the future.
Kind regards,
Sinclair Group
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