Sit 'n Sleep Reviews 174

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making the purchasing process pleasant and stress-free. The delivery service is frequently highlighted for its efficiency, punctuality, and the courtesy of the delivery teams, who often go above and beyond to ensure a smooth setup. People are also very satisfied with the products, finding them to be of good quality and value. However, some people were dissatisfied with product issues, such as beds stopping working or being defective, leading to inconvenience and discomfort. A few other people also felt that there were issues with order accuracy, with incorrect items being delivered, or with the sales associate not ensuring all necessary components for a successful setup were included.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide selection of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently report that their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were consid... See more

Rated 5 out of 5 stars

From sales to delivery this has been a swift, professional and comfortable exchange. Got everything I wanted at an affordable price and delivery was early and quickly smooth even to taking away the o... See more

Rated 5 out of 5 stars

we walked in and were helped immediately (we didn't even ask for it!). Josie was very warm and knowledgeable. we ended up ordering a mattress that day. for delivery everything was well-communicated. t... See more

Rated 5 out of 5 stars

I have been so impressed with every aspect. Vince, our sales person was so helpful and really listened to understand my needs given my spine problems. I would recommend him highly to anyone for his... See more


Company details

  1. Home Furniture Shop
  2. Bed shop
  3. Bedroom furniture shop
  4. Mattress Shop
  5. Sofa store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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1-star

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Rated 5 out of 5 stars

Satisfied

Etienne, our sales person in Labrea store really took good care of us and informed us about the technologies and how they complimented our needs. Excellent service.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

The whole process was very good. Sales listened carefully and then made recommendations. Delivery was on time and very helpful to make sure we are happy. It was not of any interest how much we decided to spend and it took a few days to complete. The showroom was well stocked with a large amount of mattresses to test to find what we were looking for. Thanks Michael Marcus

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Defective top of the line garbage

We have had this bed for a year and it has stopped working. Thank goodness we bought a 4 year warranty. They sent someone to inspect it and the guy said it is no longer working. Duh. So we've been waiting 4 days now for the report so we can replace the crappy bed. That salesman sold us a defective bed. We think they knew it was broken. We won't EVER shop at sit and sleep for anything again. Both our backs are very bad and we don't need their TOP OF THE LINE garbage to cause us anymore pain. We paid $4,000 for a peice of junk. Now we're getting the run around.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Jay P.

Jay, the salesman, was great!

He was helpful in every way — never pushy, just sharing the right amount of knowledge about the product. He gently guided me to the right choice while remaining highly professional in every aspect.

The delivery was on time, and the team was also very helpful and efficient.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Ryan was a great salesman

Ryan was a great salesman. Informative without being pushy. We found what we loved and it was delivered the next day. They called the night before. They called before the delivery. They made it easy and simple. Would definitely recommend. They had a huge selection and we found the mattress we had been researching. Great experience.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful delivery experience with Jesus and Jose!

I had a wonderful delivery experience with Jesus and Jose from Sit ‘n Sleep. They delivered my California King mattress, and removed my old mattress, with great care, professionalism, and efficiency. They worked quickly and were very mindful of my home during the setup process. Both were incredibly kind, respectful, and clearly take pride in their work. Their diligence made the whole experience smooth and stress-free. I’m very grateful for their help and hope they receive the recognition they deserve.

13 March 2026
Unprompted review

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