Say it with Diamonds Reviews 

578
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Bought a initial ring for girlfriend snapped in half just a year after warranty so refused to exchange even offered to send ring back to prove no damage caused from ourselves. Would have thought with... See more

Rated 5 out of 5 stars

Purchased a gorgeous lab grown ring today, it is a sentimental purchase means a lot to me and I went in with a ring in mind, left with a different one ordered but it was perfect! So massive thanks to... See more

Rated 1 out of 5 stars

Ordered a bracelet & charm for my daughter's birthday. Got a despatch email on the 20th Aug but the DPD tracking says they haven't received the parcel & status hasn't changed. You can only contact t... See more

Rated 5 out of 5 stars

Fabulous experience myself and my partner visited to pick out my engagement ring today. Marnie was amazing took us through all of the options and ended up with a beautiful ring on her recommendation.... See more

Company details

  1. Jewellery shop

Written by the company

We source affordable luxury that's timeless and enchanting. Discover alluring pieces that make everlasting gifts.


Contact info

3.3

Average

TrustScore 3.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(578)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the jewellery you can get more…

Love the jewellery you can get more funky pieces so they cater for any age, I buy for myself, family and friends. It’s easy to order in line and the staff in the shop are always lovely and very helpful, delivery always on time and keeps you updated, I would totally recommend shopping here.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Really quick postage and I was delighted with my purchase! Better quality than it looked in the pictures on the website!

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Sayitwith always has lovely customer…

Sayitwith always has lovely customer service the girls are always helpful through out the store and always help with the purchase I'm looking for I've always been happily satisfied with the jewellery and the price range is affordable for everyone

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Lovely jewellery

Lovely jewellery, I wear my initial necklace everyday and has not tarnished had it for over two years now. Bracelets are also fabulous !

4 October 2024
Unprompted review
Rated 5 out of 5 stars

The best products around

The best products around. The only pair of earrings I’ve ever owned that the back hasn’t come off! Love my initial letter necklace too 💕💕

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great website

Very customer friendly website to use also when on live chat they we're very helpful will definitely use again 👍

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Best jewellery about 🩷

the majority of my jewellery is all from say it with diamonds. i’ve never experienced any issues and it’s always been an overall amazing experience. there is something for everyone🩷

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Had a lovely experience in the shop…

Had a lovely experience in the shop with Rachael- she was very helpful and knowledgeable about the products. I ended up buying more than I initially came in for. Brilliant customer service.
The other lady working that day was also very friendly and made me feel comfortable browsing the products on display.

Thank you ladies!!!

18 September 2024
Unprompted review
Rated 1 out of 5 stars

Huge sized bracelet…

Ordered a bracelet for my friends birthday as she already had one she wanted it as a ‘stacker’ to build up a few.
The one I bought way bigger and even on the tightest setting was too big for her wrist.
I emailed politely to ask if I could swap for a smaller one and they declined! Didn’t even offer a refund. I have all packaging and receipts!
Dreadful customer service

28 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality and service

I bought a gold star necklace from sayitwithdiamonds and it broke within a week of normal use (a star fell off) I let the company know and I haven't heard anything from them (I contacted them in June 24). Bad quality, awful service - I do not recommend.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Daughters present never arrived & no response

Ordered a bracelet & charm for my daughter's birthday. Got a despatch email on the 20th Aug but the DPD tracking says they haven't received the parcel & status hasn't changed. You can only contact them by email - which I have done twice with NO RESPONSE!
It is now the 28th August & my daughter's birthday is tomorrow so she will be disappointed. DO NOT ORDER FROM THEM!
Fortunately I paid via Klarna for protection, have reported the problem & payment has been stopped so I am not out of pocket

28 August 2024
Unprompted review

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