Sky is one of the worst networks I've ever been with.Honestly , the customer service as gone down here one hundred percent i honestly would not recommend them trying to speak to someone. Here in the u... See more
Company replied
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Sky is one of the worst networks I've ever been with.Honestly , the customer service as gone down here one hundred percent i honestly would not recommend them trying to speak to someone. Here in the u... See more
Company replied
Peter was extremely helpful, he went through all options and gave us his opinion on those options too. He was extremely patient whilst we struggled to get account numbers to enable the switch to Sky f... See more
I was called by a customer service op to get me to agree a new deal but because I am deaf I asked if the deal could be agreed by email and I was told 'no'. I didn't realise Sky were so prejudiced
Company replied
Proximity to people. The sales adviser Peter was very helpful and good . Very polite . All the information needed was given . We are happy for this stand.
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Chantry Street, SP10 1RL, Andover, England, United Kingdom
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We dropped in to the Sky Stand in the Chantry Centre to discuss a switch to Sky Glass. Even though we turned up just 5 minutes before closing time, Thomas took his time to explain the products fully and help us navigate the best deal for us. His customer service was excellent - no hard sell tactics - and we were very pleased with the outcome. If only Sky’s call centre operatives were more like Thomas! Thank you.
Pete has been amazing helping me sort out my account problems.
Pete was very helpful and patient with us making sure we understood all the various parts of the contract
Pete was really patient with me i really appricate all his help hes a realy credit he always looks aftwr me at the store
Pete was amazing fantastic service will return
Pete was polite, informative and knowledgeable...all round 1st class service.
Well impressed with the knowledge of Pete and his approach to helping my wife reduce her outgoings.
Peter - very welcoming, knowledgeable and helpful. Good advice re package selection. Felt comfortable and confident dealing with Peter, who I first did business with several years ago.
Pete was helpful,kind,polite really great visit all that was missing was a cup of tea
Peter was so helpful, made the process simple and easy to follow.
Excellent support, really tried to understand and resolve the issue.
Pete, wonderful service we had today. You have helped me with explaining all about the data I use and the data I need, you did not rush us. Thank you for the five star service.
Pete was fantastic for customer really helpful! Thanks
Pete was great really happy will come again can't wait for it to come in the post
Pete talked in plain English and explained things Clearly
Pete very good service and advise supper help strongly good service
Pete was very helpful and explained into detail all I needed to know.
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