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Sky - Frenchgate Shopping Centre, Doncaster Reviews 

14
•
TrustScore 4.5 out of 5

4.3

Telecommunications service provider
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Upper North Mall Gallery, Frenchgate Shopping Centre, St Sepulchre Gate, DN1 1SW Doncaster, GB

•
01302 949472

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Rated 5 out of 5 stars

Rob in the sky in Doncaster was excellent.Gave information explained everything .Polite friendly and professional.Would come back if I needed advice

Rated 1 out of 5 stars

They prey on vunerable people to line there own pockets with commision for each sale they get

Company replied

Rated 5 out of 5 stars

Owen was really helpful & professional when dealing with my query. He helped me understand what I needed to know & was very knowledgeable.

Rated 5 out of 5 stars

Had an issue with my phone and I have been.to.Marsha several times and she has always been kind friendly and helpful. I am disabled so that means a lot tome personally

Company details

  1. Telecommunications service provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Upper North Mall Gallery, Frenchgate Shopping Centre, St Sepulchre Gate, DN1 1SW, Doncaster, United Kingdom

  • 01302 949472

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.3

All reviews

(14)

9,858 reviews in the last 12 months

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Rated 1 out of 5 stars

They prey on vunerable people to line…

They prey on vunerable people to line there own pockets with commision for each sale they get

19 June 2026
Unprompted review
Sky - Frenchgate Shopping Centre, Doncaster logo

Reply from Sky - Frenchgate Shopping Centre, Doncaster

Hi there,
I’m really sorry to read how you feel about your experience. I take feedback like this very seriously, and I’m concerned to hear that you’ve been left with this impression.
No customer should ever feel taken advantage of or unsupported, and I can understand how strongly you feel based on what you’ve said. It’s important to me that every interaction is transparent, respectful, and focused on doing what’s right for the customer.
I’d genuinely appreciate the chance to look into this further and better understand what’s led to this situation. Your feedback is important and can help highlight where things need to improve.
If you’re open to it, please feel free to reach out using the links below and I’ll make sure this is picked up.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks,
Jennifer.

Rated 5 out of 5 stars

After years of staying with the same…

After years of staying with the same provider we made the decision to try a new provider and deal after our contract ended.
On visiting Sky -French gate shopping centre,Doncaster,Marsha supported us in finding exactly what we want. We are now looking forward to faster broadband and a great tv package. She was extremely helpful, informative and patient throughout our decision to go with Sky .
Thank you for your help Marsha ! 👍

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Alex at Doncaster frenchgate

Alex at Doncaster frenchgate. Was very welcoming, kept my daughter entertained during the process. Sign up was speedy and no hassle. Really appreciate Alex's hospitality

21 March 2026
Unprompted review

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