Fantastic service from Terry this morning. Easy process to walk through the options available and explained everything really clearly. Highly recommended.
Location
Switch locationHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
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Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... See more
My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... See more
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
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Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, United Kingdom
- 01634 364150
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I spoke to Jenni and Lee who were…
I spoke to Jenni and Lee who were really helpful and sorted my issue with sky mobile and went through options to benefit my TV package. Both made it so clear and easy to understand and so much better than the over the phone service
Visited Sky Hempstead Valley today and…
Visited Sky Hempstead Valley today and Lee helped us get the best deal for a sky glass air
Terry was extremely helpful to us for…
Terry was extremely helpful to us for cancelling my late father’s account and organising a new account for my mother. Very helpful throughout with great advice and care making sure mum understood everything. Thank you ☺️
Neil the sales advisor was very helpful…
Neil the sales advisor was very helpful and made the experience of swapping from BT to Sky extremely easy. Would highly recommend a visit to Hempstead Valley to see the reps to help you.
Sky glass
Shannon was really helpful brilliant customer service and helped me find the right package for my household she explained what was included in the deal.
Terry at Hempstead Valley sorted us a…
Terry at Hempstead Valley sorted us a couple of similar cards on a great deal, nice and easy thanks Terry.
Good old fashioned customer service
My phone contract with another company was coming to an end and I just wanted to check out other options.
Lee was really helpful and went over several options with me which have effectively cut my payments in half!
He also gave me advice on my current Sky tv and broadband package which is up for renewal. At no time did I feel pressured to sign up for anything. He wrote everything down for me to take home and think about, assuring me that I could go back to him at anytime for further assistance.
Got what we needed
Got exactly the products we needed at a good price. We still need to install them so we don't yet know how well it works but we are pleased with the cancellation period if needed.
Lee was very helpful.
Put experience with Terry
Terry has been great, he’s very knowledgable and finds a deal best suited to what we wanted.
Thankyou for making our experience an easy experience!
Fantastic customer service
We popped to Hempstead Valley shopping centre and spoke to Neil about getting Sky stream.
Neil was incredibly helpful, very knowledgeable and guided us through all the details to set this up.
We are really pleased with our deal and the great service we received.
Great to speak to someone face to face!!
We are coming out of a contract with another supplier and I wanted to speak to someone directly rather than just look online, so went to the Sky Stand at Hempstead Valley. Ian asked us what we needed and what we wanted and went through all the options available to us, explaining it clearly and allowing us to ask questions when we needed to. He wasn't pushy at all and gave us time to think about our options before we signed up. We now have a great package, which we find is good value for money. Great customer service so far and I definitely recommend them.
Terry was excellent very knowledgeable…
Terry was excellent very knowledgeable was able to answer all my questions process of signing up was quick and easy
Terry was absolutely amazing with my…
Terry was absolutely amazing with my mum went through everything so she understood and signed her up no problem. Great deal. I also ended up with a sky glass tv at a good price. Highly recommend 😊
Terry was super helpful and very…
Terry was super helpful and very informative. Was excellent help.
Terry was amazing and discussed all…
Terry was amazing and discussed all packages that were most appropriate fir my needs, thank you
Ian was super helpful and listened to…
Ian was super helpful and listened to what we wanted. An easy decision to join Sky as we weren't pushed into it. Much better service than received from Virgin Media
Ian was very helpful
Ian was very helpful in dealing with my enquiry to set up a new broadband and tv connection for my property. He explained everything and the whole thing was set up for a day and time convenient to me within 20 minutes. Speaking to Ian made the whole thing so simple.
Terry was very helpful and clearly…
Terry was very helpful and clearly explained our options for TV and broadband in our new home. Highly recommended
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