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Slade's Garden and Building Supplies Reviews 265

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TrustScore 4.5 out of 5

4.4

Landscaping Supply Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the ordering process to be quick and easy, appreciating the competitive pricing and the overall value received. The delivery service was frequently praised for its speed, with many people receiving their orders promptly and with clear communication regarding delivery schedules. Reviewers also highlighted the helpfulness and friendliness of the delivery drivers, who often placed items exactly where requested, and the quality of the products received. However, some customers experienced issues with damaged products upon arrival, and a few noted delays in delivery, even when paying for expedited services. There were also instances where communication about delivery times and potential charges for missed deliveries was unclear, leading to frustration for some.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising fast delivery, good... See more

Service

Users describe positive interactions with service, highlighting great service, easy ordering, and excellent... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality of items like paving... See more

Order

Reviewers highlight positive aspects of order, with many finding the online ordering process easy and simple.... See more

Price

Reviewers mention positive feedback about price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more

Rated 5 out of 5 stars

I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the... See more

Rated 5 out of 5 stars

Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more

Rated 5 out of 5 stars

The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... See more

Company details

  1. #56 of 66 best companies in Landscaping Supply Shop

Written by the company

Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

265 reviews

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4.4

All reviews

(265)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer experience.

I recently bought some paving slabs recently which were delivered when they said they would be. It turned out they were the wrong ones (my error) and the staff could not have been more helpful sorting it out. Great customer experience, would definitely use them again.

12 June 2026
Unprompted review
Rated 4 out of 5 stars

Ordered patio slabs after struggling to…

Ordered patio slabs after struggling to find them elsewhere, got a good price and when they arrived friendly delivery driver was very helpful. Only down side was trying to get the delivery confirmed as to what day said could they do Tuesday or Thursday. Then they phoned and said driver run out of hrs so ended up taking delivery following Wednesday

5 May 2026
Rated 1 out of 5 stars

Slabs damaged

Slabs damaged, stained and delivered late. Constantly arguing when I’m trying to return them saying that the slabs are still usable and only offering £80 back from a £500 purchase.

11 May 2026
Rated 1 out of 5 stars

DO NOT ORDER it's a scam

DO NOT ORDER, THEY COME IN AN ARTIC LORRY WITH 1 SMALL WOMEN. SHE WANTED TO BLOCK OUR ROAD TO DELIVER 1000KG OF STONE WHICH IS AGAINST THE LAW. THE LADY SAID YOULL HAVE TO REFUSE IT TO GET A REFUND. THE OWNER SAID ID GET A REFUND THEN EMAILED ME TO SAY I WONT BE GETTING ONE, £325.50 OF MINE DOWN THE DRAIN.
SCAM SCAM SCAM SCAM

26 March 2026

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