Be careful these scum sophie and debbie have lots of dodgy websites take money and run not for much longer people report them to action fraud there on there case
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See what reviewers are saying
Awful disshonest traders- Terrible quality products Orderd bed and took day off work for delivery. Van arrived but soon realised no bed on van. Took another day off and no delivery. Finallly after t... See more
Poor communication, poor customer service and poor quality product.. Ordered beginning of January, was informed of a 2 week delivery wait. We surprised when they delivered within... See more
Ordered a mattress through Wowcher (I will be complaining to them) for £99.wish I'd read the reviews before I purchased it. I've spent 2 days waiting in for a delivery that hasn't taken place. Appare... See more
Company details
Written by the company
!Sleep Solutions UK ceased trading in August 2023 and does not operate under any other names. We are not connected to any businesses with similar branding.! An established business in the bedroom furniture world with manufacturing, wholesaling and retailing knowledge under our belt, we aim to bring our best premium products direct to consumers at low prices along side with our top customer service. We specialise in Bedroom Furniture such as Bed Steads, Bunk Beds, Kids Beds. We also have a range of Sofa Beds as well as premium branded Mattresses from our local and in house product team. We take pride in the products we sell and price them competitively to allow you to make the best decision when buying for your home. For a complete history of us, please click here .
Contact info
Unit 12-14 Flowers Hill, BS4 5JJ, Bristol
- 0843 289 1772
- store@sleepsolutionsuk.com
- www.sleepsolutionsuk.com
WASTE OF TIME!
I ordered a bed for my daughter, the next day I got a barrage of emails telling me the order had been cancelled due to the card I had used. I contacted my bank who said that there was no reason for the transaction to be cancelled. It then took four days for the money to be returned to my account! Still haven't received an adequate reason or apology for why my order was cancelled!
26 September 2011
Unprompted review
Reply from Sleep Solutions UK
RBS World Pay deemed your payment as fraudulent. We had no choice but to cancel the order. You were notified straight away of this. As with all online retailers, only the payment processors such as World Pay, or Sagepage, etc etc, process the payments. Your transaction failed because you had provided details that did not match the information you had given to the bank.
A clear apology was given to you when the order was cancelled. Also, see below from the security checks World Pay sent to us for your payment:
Risk Management result: WARNING
This transaction has been identified as potentially high risk. If the transaction has been authorised by the Bank for available funds and you choose not to fulfil you must refund the transaction and contact the Shopper to inform them.
AVS results:
security code comparison - matched
postcode comparison - not matched
address comparison - not matched
card issue country/contact country comparison - matched
Postcode and address you have given to us did not match the postcode and address you gave to your bank.
Great service and quick delivery
Had to procure a futon mattress ASAP as we where expecting a visitor at short notice. Sleep Solutions UK had a great range of mattress and good prices and fab delivery times. Really recommend them when your in a pinch and need it quick.
25 September 2011
Unprompted review
most affordable matress topper on the web.
same quality as most other memory foam toppers at a very reasonable price.
24 September 2011
Unprompted review
Very quick delivery, exactly as described
Order came the day after ordering, and was exactly as described, if not better (due to ordering a factory second). Instructions were poor and required some imagination but product is good when assembled.
23 September 2011
Unprompted review
very good
i bought a small junior sofa bed for my daughter,
easy to buy and good communication. quick delivery so no problems
19 September 2011
Unprompted review
A PLEASURE TO DEAL WITH
THE MATTRESS TOPPER IS JUST AS IT SAYS ON THE TIN! VERY GOOD VALUE, WARM AND COMFY, DELIVERED THE NEXT DAY, YOU CANT GET BETTER THAN THAT
19 September 2011
Unprompted review
Excellent Sleep Solutions
I am full of praise for Sleep Solutions. The three e-mails I sent with queries were replied to promptly and were extremely helpful
The Visco 4000 Platinium Mattress is so comfortable
, I am reluctant to get up in the morning. Bed clothes remain in position, it must be controlling my tossing and turning.
15 September 2011
Unprompted review
Sofabed acceptable for the price
I was disappointed that the delivery company would not take the packages upstairs. I was alone in the house when they delivered and could not begin to assemble the sofabed until I was able to get someone to help me take the boxes upstairs.
The tools supplied to assemble the bed were ok, but it would be much easier if they were slightly more sturdy. The support leg seems pointless as it does not touch the floor and bends like rubber. Also the construction of the bed takes a couple of hours (mainly due to the poor tools).
14 September 2011
Unprompted review
Excellent service and great quality mattresses
I spoke to a lady on the online chat as I wasn't sure what mattresses to get my sons and I found the advice very helpful. I ordered the mattresses, they arrived very quickly and my boys love them. The quality is excellent for the price. Can't fault at all.
8 September 2011
Unprompted review
Excellent bed superfast delivery!
Sp pleased with the bunk bed, sturdy, easy to assemble, excellent quality and value for money. Superfast delivery! Brilliant!!!!
8 September 2011
Unprompted review
excellent product, price and customer service
there was a minor mix up with my order but it was "no-quibble" sorted quickly and more than satisfactorily.
5 September 2011
Unprompted review
Excellent service
After an initial hiccup the service was excellent and the 10cm topper was of good quality and very comfortable.
3 September 2011
Unprompted review
Good product, bad delivery service.
Happy with the sofa and the excellent price, but disappointed with the delivery service.
Delivery company went to the wrong address on the day it was meant to arrive, but didn't call me to find out why no-one was home - I had to call them to find out what had happened. Had to book the next day off work at very short notice for the re-delivery. Again, no sofa or communication from the delivery company all day...in the end, after a lot of chasing, the sofa arrived at 6pm - so 2 days' holiday wasted sitting at home!
Probably wouldn't order from here again as it was a lot of hassle.
2 September 2011
Unprompted review
easy way to have your good choice thru' this web-site
The cheapest mattress with very good quality in UK
30 August 2011
Unprompted review
You get what you pay for...
If you are looking for a cheap 4" mattress topper then you need look no further than here. The quality is not equal to the top-of-the-range product - but then neither is the price. The title says it all. Value for money - definitely. Recommended - certainly.
29 August 2011
Unprompted review
my dog is delighted with the futon
no problems at all with ordering or delivery, we already had a frame from my daughters student days and now our labrador can share it with any one, obviously it has an extra throw for
protection
28 August 2011
Unprompted review
Excellent service!
I am very pleased with the service I received from Sleep Solutions. The headboard is super quality and better than expected! The delivery was very quick too. I would recomend Sleep Solutions to my friends and familyt and I know that if I need anything in the future, I would come here first!! Thanks alot :)
28 August 2011
Unprompted review
exactly what we needed at a competitive price
Have been looking for a mattress for a while, went online saw good reviews so spoke to their customer advisor, really helpfull. I got the memory foam with coil mattress and really happy with it, other companies charge double for similar product.. will be making future purchases with this company can recommend.
24 August 2011
Unprompted review
BRILLIANT
i ordered my son a new memory foam on tuesday morning and wednesday afternoon it was on his bed,excellent service.
24 August 2011
Unprompted review
excellent
excellent service, cheapest online, fast delivery, would definitely use again.
18 August 2011
Unprompted review
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