Sleep Solutions UK Reviews 104

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Be careful these scum sophie and debbie have lots of dodgy websites take money and run not for much longer people report them to action fraud there on there case

Rated 1 out of 5 stars

Awful disshonest traders- Terrible quality products Orderd bed and took day off work for delivery. Van arrived but soon realised no bed on van. Took another day off and no delivery. Finallly after t... See more

Rated 1 out of 5 stars

Poor communication, poor customer service and poor quality product.. Ordered beginning of January, was informed of a 2 week delivery wait. We surprised when they delivered within... See more

Rated 1 out of 5 stars

Ordered a mattress through Wowcher (I will be complaining to them) for £99.wish I'd read the reviews before I purchased it. I've spent 2 days waiting in for a delivery that hasn't taken place. Appare... See more

Company details

  1. Bedroom furniture shop

Written by the company

!Sleep Solutions UK ceased trading in August 2023 and does not operate under any other names. We are not connected to any businesses with similar branding.! An established business in the bedroom furniture world with manufacturing, wholesaling and retailing knowledge under our belt, we aim to bring our best premium products direct to consumers at low prices along side with our top customer service. We specialise in Bedroom Furniture such as Bed Steads, Bunk Beds, Kids Beds. We also have a range of Sofa Beds as well as premium branded Mattresses from our local and in house product team. We take pride in the products we sell and price them competitively to allow you to make the best decision when buying for your home. For a complete history of us, please click here .


Contact info

1.2

Bad

TrustScore 1 out of 5

104 reviews

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Rated 5 out of 5 stars

Good Product, Fast Delivery

I ordered this as additional seating and occasional bed for my drunk friends in a small one bed flat to crash out on. Its very comfortable, easy to assemble and was delivered quickly with no hassle.

18 August 2011
Unprompted review
Rated 4 out of 5 stars

What a difference!

We bought the mattress topper for our motorhome and it really improved the sleeping conditions, it makes a huge difference, the company delivered promptly, so no complaints!

17 August 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant Company.

Hello, I just want to tell you after buying four mattress toppers from you, the quality is amazing. None of that cheap foam from this company, all top quality memory foam. I can tell you now, I will be purchasing more products from their range, which I must say is considerable. Delivery is extremely quick, so no waiting for weeks. The mattress toppers have transformed our beds. You can't say better than that. All in all, a lot of other company's should take a leaf from their book, these people really know how to treat their customers and coupled with the quality, they are top notch.

15 August 2011
Unprompted review
Rated 5 out of 5 stars

better than expected

What a comfy mattress, I sleep so much better and have trouble waking in the morning. I do find I get very hot but hopefully that will improve. (will save money on the heating in the winter !! ) Would recommend it to friends

13 August 2011
Unprompted review
Rated 4 out of 5 stars

Very pleased with the sofa bed.

Although I was pleased with the sofa bed I was disappointed with the delivery. They were supposed to deliver between 9am and 6pm and I waited in all day. The sofa bed didn't come until the following day at 7.30am. I had to help the driver as I am in and upstairs flat. He did say he would leave it in the lobby of the building until the afternoon but I wasn't going to stay in for another full day. George King.

29 July 2011
Unprompted review
Rated 5 out of 5 stars

Lovely bed, easy to assemble, delivered on time.

I bought this bed for my 2yr 3mth baby girl and but a bed rail at the side of it. She loves her new bed and sleeps perfectly in it. Its a lovely design and fitted together really well. I telephoned and asked for a specific order day which I received it on. Would have been useful to have a telephone call before the delivery on the day but it does say not all their carriers do this, I did get an email saying am or pm delivery. All in all a fabulous bed.

28 July 2011
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE great matresses, even better prices

There are three good things about my experience at Sleep Sollutions. The Price, the mattresses and the fantastic customer service I experienced.

I ordered the mattresses on a Sunday night, I spoke to a lovely lady (Mo) via the online chat service, who was able to tell me all the little things I needed to know, and they arrived on the Tuesday! FAB!!

I spent a lot of time looking around on the internet and these were the cheapest I found them. I was worried they would not be a very good standard, but I have to say that they are great. My daughter loves her new mattress (and actually sleeps a lot better) and ours is fab too.

Seriously, don’t spend lots more than you need to. I would rather buy a new one in 5 years time.

Thank you again, just brilliant all round.

28 July 2011
Unprompted review
Rated 4 out of 5 stars

Good speedy service at reasonable prices

The bunk bed is well built and quite easy to asseble.
I had to re-design and modify the ladder as it was quite difficult and unconfortable to climb to the top bunk, my daughter now finds it much easier to climb.
One of the side rails seems to be discoloured ( possible water damage before production ) but this I fitted to the back so we can't see it. I didn't want the hassle of sending it back.
The mattresses are very confortable. The pillows are ok, maybe a bit too full but ok once you get used to them.
Apart from these small issues we are very happy with the products and the service.

23 July 2011
Unprompted review
Rated 4 out of 5 stars

Would use again and recommend to others.

The service provided by sleep solutions was top class. Quick delivery. Pleased with the option to provide a 'required by' dat. Kept up to date with emails of delivery status. Very happy with overall service.

22 July 2011
Unprompted review
Rated 5 out of 5 stars

Very easy

It is very easy to choose, to order and to recieve a big item! I'm very happy!

12 July 2011
Unprompted review
Rated 5 out of 5 stars

Fastest Online delivery Ever

Excellent bed the mattress is so comfy it's even harder to get my son up in mornings. Well worth the money, Contact with seller was excellent too and item was delivered within 1 day of placing order. Its great to have such a good product so quickly with no hassle. Would use this seller again no problem.

12 July 2011
Unprompted review
Rated 5 out of 5 stars

high standard

I ordered a sofa bed with sleeping solution and I was impressed by the timing of the service and delivery, I asked for 2 days but the product come in 1 day. In addition to this the quality of the product was higher than what I was expected and very comfortable.

9 July 2011
Unprompted review

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