Competitively priced, lightweight summer duvet. The material isn't the most attractive - and rather shiny, but apart from that it was very comfortable. Coverless duvets save us money on annual dry... See more
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Review summary
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Good value, good quality product, delivered promply. I ordered two duvets. One arrived that was faulty, missing filling in part. I contacted customer service by email with photos for a replacement b... See more
Company replied
Have spent 100s over the years trying to find à proper brick pillow and now I have 2 😂, only needed the 1, wee bit uncomfortable 1st night until your head/neck gets used to it but after that it's br... See more
Ordered double wool duvet having read reviews - not fluffy like feather duvets but so snuggly and warm and lovely to sleep under. And made in UK. Going back for more! Buying direct from Slumberdown wa... See more
Company details
- #78 of 86 best companies in Bedding Shop
Written by the company
Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.
Contact info
Nunbrook Mills, WF14 0EH, Mirfield, United Kingdom
- sleep@slumberdown.co.uk
- www.slumberdown.co.uk
4.1
Great
1k reviews
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They sent the wrong item and haven't…
They sent the wrong item and haven't responded to my email asking for this to be corrected
26 November 2025
Reply from Slumberdown
Thank you for your feedback, I sincerely apologise for the delay in getting back to you. Due to a higher-than-usual
volume of inquiries during our peak season, our response times have been longer
than usual. Thank you for your patience. We can see that our customer services team have arranged for the correct pillow to be issued on an express delivery service and this should be with you tomorrow. Many Thanks Customer Services
Excellent company and products
Easy to order and quick delivery.
Slumberdown products are excellent, I have a 13.5 Tog white goose down duvet which is lovely and warm and I wholeheartedly recommend if you are chilly in bed.
26 November 2025
Woolen duvet smells very bad
I ordered woolen duvet. Arrived fast but smells extremely bad. This must be a smell of some wool moth repellent. I have another woolen duvet from a different shop and it's nothing like this one. I wanted to send it back asap but the customer service doesn't reply to my emails/enquiries and the returns option online doesn't work. And of course there is no contact number to call them..
21 November 2025
Reply from Slumberdown
Hi,
I’m very sorry to hear about your experience and that your duvet arrived with an unpleasant smell — this is absolutely not the standard we aim for. Thank you for bringing it to our attention.
We’re currently working through an unusually high volume of enquiries, which has caused delays in our email responses and affected the online returns portal. I can confirm we have now received your message and will prioritise resolving this for you.
In the meantime, please rest assured that we will arrange a return or replacement according to your preference, and make sure the process is quick and hassle-free from here.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused. Kind regards Slumberdown Team
pillows like putting head on a crisp…
pillows like putting head on a crisp packet crackling
24 November 2025
Reply from Slumberdown
We appreciate your feedback and are sorry the pillows were not satisfactory. Please can you contact our customer services team who will be able to assist you further.
Brilliant duvet, fluffy and warm!
This is my second duvet from them as I had my last one 4years and it was abit flat (my dogs sleep on the bed) Its lovely and fluffy, very warm and lightweight too. Would highly recommend for winter 😊
22 November 2025
THE BEST Throw - buy now you won’t regret it.
The best, softest, furriest throw I’ve had and a great size too. Would recommend these to everyone and have done especially at this price don’t hesitate you won’t regret it.
20 November 2025
Fantastic company
Fantastic company! Extremely easy to deal with. I absolutely LOVE my heated throw, it is a game changer in the winter! Would definitely recommend their products and they are very good at resolving issues too - of which wasn't actually their fault!
29 November 2025
Unprompted review
Genuinely outstanding (from a difficult to please individul.
I previously had a slumberdown electric blanket and that blanket lasted eight years+. I never at any stage had any reason to have it repaired through that period. The comfort is truly 2nd to none. The quality is unquestionable. The programmer is 38 straightforward and easy to understand and operate.
27 November 2025
Item was never received and seller is now ignoring any attemp at contact
Item was meant to be delivered on 21st November - it was never delivered despite waiting in all day. They are now ignoring all attempts at contact, or any attempts at getting a refund - I now unable to order a new item, because they refuse to compensate.
21 November 2025
Unprompted review
Reply from Slumberdown
Hi, Thank you for your message, we’ve been dealing with a high volume of enquiries.
I’ve now emailed you directly to assist if you could please provide order details to help us. Thank you for your patience, and please accept our sincere apologies for the inconvenience caused. Kind regards Suzy
The Slumberdown wool duvet is…
The Slumberdown wool duvet is excellent. I have the medium tog one and it’s brilliant, doesn’t move when in use and really warm. Like it so much all my beds have one now. Great service too.
16 November 2025
Looked for an All Season Duvet
Looked for an All Season Duvet , washable, ready for guest arrival.
Easy to order. Delivered in days.
22 November 2025
Heated throw doesnt work…
Heated throw doesnt work properly.Customer services dont bother to reply to emails.
20 November 2025
Unprompted review
Reply from Slumberdown
Hi,
Thank you for your patience. Please accept my sincere apologies for the delay in responding to your enquiry. We are currently in our busiest period of the year, with Black Friday in full swing and Christmas approaching, we’re receiving a high volume of enquiries relating to our products. If you could please provide your email address or order number and i can search for your enquiry. Kind regards Slumberdown Team
Value for money
Heavyweight wool duvet. Lovely quality. Feels lightweight but keeps me warm. Sleep so much better. Lovely weight. Value for money. And no need to wash so better on the environment. Very pleased with purchase
17 November 2025
Misleading package
Misleading package. 15 Tog in bold writing on front packaging. Then in small print 2 duvets to clip together. Imagine the hassle of having children who sleep kicking duvet up and down around the bed. Think the idea of having to sort it out everynight to straighten it all the time when making the bed. Put the details in more bolder writing very misleading.
21 November 2025
Unprompted review
Reply from Slumberdown
Hi, sorry you are having issues with the product, please can you email us at info@slumberdown.co.uk with your order number and we can help resolve. Kind regards Slumberdown Team
Fast efficient no hassle
15 November 2025
Slumberdown electric blanket
After 23 months of faultless performance our Slumberdown electric blanket developed a fault in the the lower section on one side stopped working. I sent the receipt and other details required to the Customer Services Department. Within two days I received an email back to say that a replacement blanket was on its way!
No disputes, no arguments, no quibbling, just fantastic customer care. And today the blanket arrived and is now working perfectly.
I would fully recommend this company and will certainly buy from Slumberdown again. An excellent experience, and quite rare.
19 November 2025
Unprompted review
What a great product!
Fantastic electric blanket and it is so comfortable even when it’s not on! The fact we can both have our own heating arrangement is such a great thing!
8 November 2025
Misleading provenance
Misleading provenance
I made the decision to buy based on the prominent "Made in UK" signs on the website. However the product I purchased, an electric throw, was made abroad. I am giving this review because I think the website is misleading. If you shout about made in UK, then you need to be clear when something isn't.
13 November 2025
Reply from Slumberdown
Thank you for your feedback, and I’m very sorry for the confusion caused. You’re absolutely right — if we highlight “Made in the UK”, it’s our responsibility to be clear when an item isn’t.
Our core product range is made in the UK, but our electrical items are manufactured abroad, and we recognise that this was not made sufficiently clear on our website. We are already updating the product pages and adjusting the “Made in UK” messaging so customers can see this distinction immediately.
We genuinely appreciate you taking the time to point this out — it helps us improve transparency and customer trust.
If you’d like to discuss your order or arrange a return, we’re here to help and will ensure the process is easy and quick.
Thank you again for bringing this to our attention. Kind regards Slumberdown Team
fast delivery if there is a little moan…
fast delivery if there is a little moan it arrived in its own plastic wrapper so all the world can see what is being delivered yes its saving the planet there must be a way of using darker plastic to hide what is being dropped of
12 November 2025
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