We have purchased 4sets of glasses including prescription and designer sunglasses. There were with issues with importing (from government side) but Smartbuyglasses team smoothened everything out. Ever... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I recently bought a pair of Porsche Design glasses from SmartBuyGlasses and I was genuinely impressed. The ordering process was smooth, the pricing was great and the product arrived exactly as describ... See more
I ordered a pair of sunglasses from SmartBuyGlasses while I was traveling in Dubai for New Year and initially requested delivery to my hotel. They informed me that the item needed to be ordered fr... See more
The sunglasses I ordered came just as I expected. Original product. The packaging is great. The only downside is the delay in delivery, but they have properly stated the reason. The price was the lowe... See more
Company details
Written by the company
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses United Arab Emirates
Written by the company
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Contact info
4.7
Excellent
772 reviews
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Really good quality for really good price
Everything went great! Express shipping didn’t make any difference though. I don’t think it’s worth it
20 April 2026
Amazing high index progressive lenses
I was regular customer for frames frame only but this time I got high clarity progressive lenses with graphite green transition S . Really it is best progressive lenses I had tried since many years ago, rapid adaption and very high clarity and distortion at edges is vey narrow and very wide viewing zone , thanks to make it easy to adapt and happier to see better
13 April 2026
Good Quality
4 April 2026
Perfect Team SmartBuyGlasses!
23 March 2026
Premium Hugo Boss Frame with Excellent Service & Fast Delivery
Absolutely outstanding experience! The Hugo Boss frame exceeded my expectations in every way. The design is sleek, premium, and very stylish, with a perfect fit and extremely comfortable feel. The build quality is solid yet lightweight, making it ideal for daily wear. It looks even better in person than in the pictures.
What really stood out was the customer support team quick, responsive, and very solution-driven throughout the process. Delivery was also impressively fast.
Overall, a fantastic experience from product to service. Highly recommended for anyone looking for a premium frame!
19 March 2026
Good value for money
Good quality of the frame and of the lenses, on time delivery, even faster this time than I expected. Nothing to ccomplain about.
13 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bought glasses from here and just a…
Bought glasses from here and just a month after they broke, contacted customer service email and even there Instagram to which they asked “ what is my concern” I told them my email how I have been trying to get ahold of them because the glasses I bought randomly fell apart because of cheap material, they proceeded to totally ignore me, avoid this company they clearly have something to hide if there completely ignoring me after telling them about this.
13 March 2026
Unprompted review
Reply from SmartBuyGlasses
Hello there,
Thank you for taking the time to share your feedback with us.
I understand your disappointment regarding your glasses, and I want to apologize for any inconvenience this may have caused. This is not the standard we aim to uphold.
Please know that your concerns have been heard, and I’m here to address them. Your satisfaction means a great deal to us, and we’d really appreciate the opportunity to make things right.
To help us move forward, may I kindly ask you to provide your order ID and the email address used for the purchase?
Looking forward to your response. Wishing you a great day ahead!
Kind regards,
Caztille
Great experience with SmartBuyGlasses
Great experience with SmartBuyGlasses. The ordering process was smooth and the website was easy to use. My glasses arrived quickly and were exactly as described. Customer service was responsive and helpful throughout the process. I’m very satisfied with the quality and will definitely order from them again.
9 March 2026
A very good customer service
A very good customer service, always available
Got my damage replacement 🥰
9 March 2026
There was an unexplained delay on…
There was an unexplained delay on delivery (they were trapped in HK??) but now they are here. They are great.
9 March 2026
Very good stylish frame
9 March 2026
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