SmartBuyGlasses Reviews 

772
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, prices are very competitive compared to physical stores, and products arrive in immaculate condition. Consumers are also very pleased with the impressive quality of the designer frames, the responsive customer support, and the high accuracy of the fitted prescriptions. Some reviewers were not happy with the delivery times, noting that international shipping could sometimes take considerably longer than initially expected or promised. A few people also mentioned experiencing unexpected postal delays, missing tracking updates, or frustrating issues related to third-party courier services during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, mentioning that frames are sleek, lightweight, and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the solid build, stylish design,... See more

Delivery service

Consumers express great satisfaction with the delivery service, often highlighting impressively fast and... See more

Order

Clients share positive opinions on order, highlighting a smooth and easy ordering process combined with... See more

Price

People report positive experiences with price, highlighting that the costs are very competitive and often the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased 4sets of glasses including prescription and designer sunglasses. There were with issues with importing (from government side) but Smartbuyglasses team smoothened everything out. Ever... See more

Rated 5 out of 5 stars

I recently bought a pair of Porsche Design glasses from SmartBuyGlasses and I was genuinely impressed. The ordering process was smooth, the pricing was great and the product arrived exactly as describ... See more

Rated 5 out of 5 stars

I ordered a pair of sunglasses from SmartBuyGlasses while I was traveling in Dubai for New Year and initially requested delivery to my hotel. They informed me that the item needed to be ordered fr... See more

Rated 5 out of 5 stars

The sunglasses I ordered came just as I expected. Original product. The packaging is great. The only downside is the delay in delivery, but they have properly stated the reason. The price was the lowe... See more


Company details

  1. Sunglasses shop
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Fashion accessories shop
  5. Glasses store
  6. Optician

Written by the company

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses United Arab Emirates

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

772 reviews

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Asks customers to review

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4.7

All reviews

(772)

167 reviews in the last 12 months

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Rated 3 out of 5 stars

Sunglasses are amazing but I am really…

Sunglasses are amazing but I am really disappointed in packaging. I hate the bag for sunglasses. I was expecting same as picture hard packaging.

31 May 2026
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi Tenna,

Thanks for your feedback.

I'm glad you’re enjoying the sunglasses! I appreciate your thoughts on the packaging, and understand preferences can vary.

Note that images may show multiple packaging styles for reference, and each order includes one authentic packaging set.

But we always value feedback as we continue refining our experience. I’ll reach out to you privately to assist further.

Sincerely,
Nicole

Rated 1 out of 5 stars

I ordered my glasses 2 weeks ago and…

I ordered my glasses 2 weeks ago and there is still no sign of a delivery. I only hope that it’s not a scam. But I still couldn’t find out if I receive my delivery or not. I haven’t thought that it could take so long and couldn’t even imaging the situation will take away so much of my nerves. If I had known about this in advance, I would have preferred to buy glasses somewhere else.

16 May 2026
Unprompted review
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello there,

Thank you for taking the time to share your feedback with us.

I understand that you're still waiting for your order and I want to apologize for any inconvenience this may have caused. This is not the standard we aim to uphold.

Please know that your concerns have been heard, and I’m here to address them. Your satisfaction means a great deal to us, and we’d really appreciate the opportunity to make things right.

To help us move forward, may I kindly ask you to provide your order ID and the email address used for the purchase?

Looking forward to your response. Wishing you a great day ahead!

Kind regards,
Caztille

Rated 5 out of 5 stars

The credibility

The credibility, product quality, and pricing were all better and cheaper than competitors in the market. It was truly a wonderful experience, and I have officially chosen it as my go-to website for ordering glasses in the future.

13 May 2026
Rated 5 out of 5 stars

Great value designer glasses with smooth buying experience

I bought the Porsche Design P8801 from SmartBuyGlasses for 245 AED, which is a great price for a designer frame. The ordering process was smooth and delivery was reliable. The glasses look sleek, lightweight, and comfortable for daily use. The lenses are fairly basic, but at this price, it’s definitely worth it. Overall, a very good deal and a positive experience with the store.

26 April 2026

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