Good service, but expensive shipping, in particular for returns. After having paid 8.99 Euros already for shipping a single pair of sunglasses, when wanting to return them, I was asked to pay 16.99 Eu... See more
Company replied
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Good service, but expensive shipping, in particular for returns. After having paid 8.99 Euros already for shipping a single pair of sunglasses, when wanting to return them, I was asked to pay 16.99 Eu... See more
Company replied
My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more t... See more
Moving from being in a store where someone took certain measurements and then helped me out with my choice of frames to doing everything myself virtually... unchartered territory for me. Along comes... See more
Great service, glasses arrived on time (in 9 days from Hong Kong to EU), no additional customs nor taxes. Frame is as advertised, fits on my head perfectly. Lenses are also great, I see clearly thro... See more
Depuis 2006, SmartBuyGlasses est un leader du marché de l'optique en ligne. En vous proposant la plus large gamme de lunettes de soleil, de vue et de lentilles de contact de grande marque, SmartBuyGlasses satisfait depuis plus de 10 ans des milliers de clients à travers le monde.
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Exactly what I wanted, authentic and beautiful!!! Recieved within 4 days! Wow
They look great!! The prescription is perfect, quality is good. Definitely buying from Smart Buy Glasses again!
Good timing on my sunglasses for delivery excellent !
Smart Buy Glasses were wonderful. From the time I ordered to the time i got my sunglasses was 7 days. The glasses are beautiful. Thank you.
Love what I received and very well packaged
My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more to support a local outlet but the difference is unacceptable considering the product probably originates from the same factory. Oh yeah, the glasses were perfect.
Fast service. I wasn't able to find the glasses in stock at local stores. I was happy to be able to find the exact pair through SmartBuyGlasses.
Excellent service despite the state of the world! Shipment was fast and the glasses are perfect!
I’d definitely recommend this site to anyone!
My order arrived super fast. Unfortunately the glasses where not to correct fit. I emailed customer service & Sachiko provided detailed instructions to return. I opted To exchange for a different frame (rather than refund) & the new frames where sent & difference was credited to me. Simply a perfect shopping experience.
I am very happy with my glasses and great costumer service.
loved the experience and will definitely purchase from SmartBuyGlasses again!
My order was accurate with a quick delivery and the price was very competitive. You can't ask for more.
L❤️VE my new sunglasses, perfect size, perfect fit! High quality and fast shipping .
I am so happy with my glasses. The glasses are beautiful and of great quality. The customer service provided with great.
Fantastic value. Much cheaper than optical storefront near me.
the glasses were delivered with delay but eventually was a good product.
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