SmartBuyGlasses Reviews 

779
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Good service, but expensive shipping, in particular for returns. After having paid 8.99 Euros already for shipping a single pair of sunglasses, when wanting to return them, I was asked to pay 16.99 Eu... See more

Company replied

Rated 5 out of 5 stars

My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more t... See more

Rated 5 out of 5 stars

Moving from being in a store where someone took certain measurements and then helped me out with my choice of frames to doing everything myself virtually... unchartered territory for me. Along comes... See more

Rated 5 out of 5 stars

Great service, glasses arrived on time (in 9 days from Hong Kong to EU), no additional customs nor taxes. Frame is as advertised, fits on my head perfectly. Lenses are also great, I see clearly thro... See more

Company details

  1. Glasses store
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Fashion accessories shop
  5. Optician
  6. Sunglasses shop

Information provided by various external sources

Depuis 2006, SmartBuyGlasses est un leader du marché de l'optique en ligne. En vous proposant la plus large gamme de lunettes de soleil, de vue et de lentilles de contact de grande marque, SmartBuyGlasses satisfait depuis plus de 10 ans des milliers de clients à travers le monde.

SmartBuyGlasses België / Belgique / Belgium

Written by the company

180 Grandes Marques à Prix Incroyables
SmartBuyGlasses, nous avons la plus large sélection de lunettes en ligne avec plus de 80 000 modèles et 180 marques.
Retours Sous 100 Jours
Si vous n’aimez pas vos nouvelles lunettes, n’ayez crainte! Vous pouvez les retourner sous 100 jours à SmartBuyGlasses.
Garantie de 24 Mois
Notre garantie exclusive de 24 mois couvre tous les défauts du fabricant sur les lunettes de soleil et de vue et ce, dans tous les scénarios possibles. Pour les lentilles de contact, vous avez une garantie de 3 mois.
Un Achat, Un Don
Pour chaque paire de lunettes achetée chez nous, nous donnons une paire de lunettes à quelqu’un dans le besoin.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

779 reviews

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4.6

All reviews

(779)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Exactly what I wanted, authentic and beautiful!!! Recieved within 4 days! Wow

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Kate Spade Shira Sunglasses

Smart Buy Glasses were wonderful. From the time I ordered to the time i got my sunglasses was 7 days. The glasses are beautiful. Thank you.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Another good experience!

My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more to support a local outlet but the difference is unacceptable considering the product probably originates from the same factory. Oh yeah, the glasses were perfect.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service. I wasn't able to find the glasses in stock at local stores. I was happy to be able to find the exact pair through SmartBuyGlasses.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Excellent service despite the state of the world! Shipment was fast and the glasses are perfect!
I’d definitely recommend this site to anyone!

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

My order arrived super fast. Unfortunately the glasses where not to correct fit. I emailed customer service & Sachiko provided detailed instructions to return. I opted To exchange for a different frame (rather than refund) & the new frames where sent & difference was credited to me. Simply a perfect shopping experience.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

So happy

I am so happy with my glasses. The glasses are beautiful and of great quality. The customer service provided with great.

28 July 2020
Unprompted review

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