Smart Repairs UK Reviews 

488
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I Phone 12 ear piece speaker stopped working - a known component issue with Apple i12 but they don't care. Phoned Lee and he confirmed he could replace the speaker and maintain the Face Id function... See more

Rated 5 out of 5 stars

Excellent customer experience from the get go! Filled out an online form, from that followed a phone call from Josh asking for a few more details. Everything is then completed via text - details to se... See more

Rated 5 out of 5 stars

Smashed watch face with Squash racket. Searched internet for reputable repairer. Found ‘Smart Repairs UK’. I was dubious at first and hesitated at quoted repair costs. However communication and reass... See more

Rated 5 out of 5 stars

My Apple Watch just fell off my wrist…landed face down and smashed… We found Smart Repairs UK online. They returned our message on a bank holiday! Arrangements were made and in just over a week,... See more

4.9

Excellent

TrustScore 5 out of 5

488 reviews

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4.9

All reviews

(488)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Sent them an enquiry, got a call and they talked me through the process and the cost, received a messsge with the details and how/where to send the watch. They communicated via SMS throughout the repair process with a photo when it was ready. Only paid once the watch was repaired are ready to be returned. Received it back by recorded delivery. Watch looks like new. 100% recommend Smart Repairs

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing communication and amazing price

Amazing communication throughout the entire repair with a quick easy phone call to determine what the fault was and give an estimate on price, which I would say personally for the quality of repair received is amazing for the price it was.
The repair was carried out quickly and delivered straight back to me no hassle was involved
I definitely recommend there services and will definitely be my go to in the future
Thank you for the amazing work you did to my Apple Watch

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Honestly the best service and quality…

Honestly the best service and quality of service Iv ever had that’s not face to face. Everything done via text message, information and instructions were very clear and the photo updates were great while the work was carried out. It’s no easy to trust a company with your loved possessions but 10/10 will absolutely recommend to family and friends and use in the future if needed!

10 January 2025
Unprompted review
Rated 1 out of 5 stars

They provide you a low quote which no…

They provide you a low quote which no repairer has been involved with creating and then fail to find someone to do the work at the price. What a waste of time!

30 November 2024
Unprompted review
Smart Repairs UK logo

Reply from Smart Repairs UK

Hi Daphne,

I don’t think this review is meant for us - we’re a smart watch repair company specialising in Apple Watches. Our pricing is all on our website and our repairs are conducted in house by our technician team. We’ve requested some more info to try and help you but unfortunately not received a reply, please contact us if we can help to resolve your issue or maybe have the review moved to the correct business.

Best wishes,
Smart Repairs UK

Rated 5 out of 5 stars

I wish a lot of businesses could be like this!!!!

I can’t say how brilliant these guys are! Communication is second to none and they offer some of the best customer service I have experienced in any industry. They are diligent and go the extra mile!! Their work is clean and professional and their prices are beyond reasonable. I am absolutely pleased with them and their work and if I could give them 100+ stars I would! Definitely recommend them!

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

A very professional, helpful and efficient service. Delighted with how quick the process was and how quickly they respond to messages. Very happy and will definitely recommend again.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Apple Watch repair

Had the best experience with this company when I got my Apple Watch repaired. From my first enquiry regarding my issues to receiving my watch back after the repair was 10/10. I was keep in the loop every step of the way and the watch looks brand new.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

efficient

Josh called me super polite and extremally helpful

18 September 2024
Unprompted review
Smart Repairs UK logo

Reply from Smart Repairs UK

Hi Mick, are you sure this review is for us?
Smart Repairs UK

Rated 5 out of 5 stars

Amazing Repair

Rob did an amazing job, he took his time and is very dedicated to providing the best possible service. The outcome was amazing! I would highly recommend him to anyone needing a touch up done to their car!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Such a good reliable service!

I was wary about sending off my Apple Watch but they were excellent at communicating with me. Talked me through the process and were very clear about pricing etc… Repair is perfect and I’d thoroughly recommend it!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

2024

Person I spoke to was lovely on the phone very helpful and explained how they would deal with my repair
Service was very quick and I’m more than happy with the repair
I would recommend them to anyone looking for a reliable and quick repair to their smart item
Job well done

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Big thank you to Josh for repairing my water damaged Apple Watch Series 8.
While on holiday I swam wearing my watch as “Apple” states - it’s water resistant to 50 metres . Well it’s not! Apple Store told me my watch wasn’t repairable and offered to sell me refurbished one for £409. In desperation I googled for Apple Watch repairs and came across Smart Repairs UK . The service was second to none, with constant contact and updates throughout the repair. I highly recommend their service.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant
They were professional. Really easy to contact and kept in contact with updates throughout. Fast and efficient. My watch looks brand new!! Would highly recommend.

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Apple Watch Repair

Smart Repairs did everything they said they would within the agreed timeframe. Really happy with the end result, would recommend them for your smart watch repairs

13 July 2024
Unprompted review

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