Smile Hair Clinic | Hair Transplant Turkey  Reviews 

4,143
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 698 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, professional doctors, and exceptionally thorough communication provided both before and after the medical procedure. People widely appreciate the seamless airport transfers, comfortable hotel accommodations, and responsive support team that ensures every patient feels well cared for. Some reviewers were not happy with the surgical outcome, explicitly mentioning specific problems like uneven hairlines or damaged donor areas. A few customers also felt that the overall work was poorly managed, leaving visible gaps and forcing them to seek independent specialists for corrective care.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that the staff is professional... See more

Staff

People report positive experiences with staff, highlighting that team members are professional,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process is smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that the team is professional, friendly, and... See more

Quality

Clients share positive opinions on quality, highlighting excellent results and a smooth recovery process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Smile Hair Clinic from start to finish. Communication was excellent and the entire process felt seamless. I was initially nervous about having my consultation and s... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant at Smile Hair Clinic and I couldn't be happier so far. Dr. Gökay Bilgin did an amazing job — you can tell he really knows what he's doing. The whole team was great too,... See more

Company replied

Rated 5 out of 5 stars

Smile Hair Clinic was recommended to me by my brother in law. He had done his fair share of research before attending. From start to finish, the team at Smile couldn't have done any more to... See more

Company replied

Rated 5 out of 5 stars

Great reception on getting to the clinic. Very professional and efficient use of the time onwards. Dr. Erdogan was not only polite but brilliant in his work. Felt comfortable during the process. He n... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Clinic
  3. Plastic surgery clinic

Written by the company

Dr. Mehmet Erdogan and Dr. Gokay Bilgin, "Hair Restoration Surgeons", are performing hair transplant operations in their own clinic. With more than 10 years of experience, Smile Hair Clinic provides the best service with the best quality to its patients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,143)

739 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience by Smile Hair!

I would like to express my sincere gratitude for the excellent care and support I received during my treatment to the Smile Hair Team.

From arranging my hotel stay to the operation itself, everything was exceptionally well organized and structured. The entire process went smoothly, and I felt well taken care of at all times.

I would especially like to thank the doctors and assistants. Everyone was consistently friendly, helpful, and highly professional. Their expertise and the welcoming atmosphere gave me a great sense of confidence and reassurance throughout my stay.

My surgery was very successful, and for that I am truly grateful. I can wholeheartedly recommend your clinic and will remember this positive experience with great appreciation.

Thank you very much for your outstanding work and dedication.

22 June 2026
Unprompted review
Smile Hair Clinic | Hair Transplant Turkey  logo

Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Juri💫
We’re truly grateful for your kind words and so happy to hear that you felt well cared for and supported throughout your entire journey with Smile Hair Clinic 😊

It means a lot to know that everything from your hotel arrangements to the procedure itself felt smooth, organized, and reassuring. We’re especially pleased that our doctors and assistants helped create a welcoming and professional environment that gave you confidence during your stay.

Your trust, appreciation, and recommendation mean a great deal to our whole team. Thank you for choosing Smile Hair Clinic. We’re honored to have been part of your journey ✨

Smile Hair Clinic

Rated 5 out of 5 stars

I recently had my hair transplant at…

I recently had my hair transplant at Smile Hair Clinic and had a great experience. The staff were professional, friendly, and very supportive throughout the process. Everything was well organized, and I’m happy with the care I received. Looking forward to my results!

20 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us Sajidullah💫
We’re truly happy to hear that you had a great experience and felt supported throughout your journey with Smile Hair Clinic 😊

It’s wonderful to know that our team’s professionalism, friendliness, and organization made a positive impression on you. We’re excited for you to see your results develop in the coming months!

Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

It was a good experience overall

It was a good experience overall.
From hotel, transportation, clinic staff and most importantly hair transplant.

19 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us Mohammed 💫
We’re really happy to hear that you had a good overall experience and that you were satisfied with the hotel, transportation, our clinic team, and most importantly your hair transplant journey 😊

Your trust means a lot to us. Thank you for choosing Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

They were amazing

They were amazing , very kind and helpful. I cannot wait to see the results. Everyone was professional and immensely helpful

16 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Sharjeel💫
We’re truly happy to hear that our team was kind, helpful, and professional throughout your journey 😊

It’s wonderful that you felt well supported, and we’re just as excited as you are to see your results develop over the coming months.

Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

First class experience

The hotel was very comfortable, the transport to and from the clinic was also very comfortable, all the communication on WhatsApp is fantastic 👌 the clinic is immaculate and you are treated like a king 🤴 . The procedure itself was nice and easy , you have a nice little break halfway through and enjoys some nice food . They even take you back to the clinic the following day to give you a check up and your first hair wash and give you a comprehensive aftercare package 📦. I would recommend smile clinic to all my friends . 5 stars 🌟 from me thanks 😊

20 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Craig💫
We’re truly happy to hear that you felt comfortable and well taken care of throughout your journey with Smile Hair Clinic 😊

It’s wonderful to know that the hotel, transportation, WhatsApp communication, and overall clinic experience made you feel relaxed and supported. We’re especially glad that the procedure itself felt smooth and that our team’s care including the follow-up visit, first wash, and aftercare package, met your expectations.

Your kind words, 5-star rating, and recommendation to your friends mean a lot to us. Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

From starting from the airport

From starting from the airport, being picked up... communication goes very far even if you get lost you could just use free WiFi from airport and message them. They're really lovely people at smile hair clinic. This is the 2nd time going for a hair transplant this time for dentisy to thicken up my hair. A big thank you to the team I was experiencing abit of sickness before I flew back home and the clinic gave me a free iv drip to help me get home safe and sound. The doctors are very professional people. I really cannot wait for the results again. Thank you guys

16 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Callum💫
We’re truly happy to hear that your journey with Smile Hair Clinic felt smooth and well-supported from the moment you arrived at the airport 😊

It’s wonderful to know that our communication and team support helped you feel guided throughout your visit, especially during travel. We’re also very glad that our medical team could assist you when you were feeling unwell before your flight back home. Your comfort and safety are always very important to us.

We truly appreciate your continued trust in choosing us for your second procedure, and we’re excited for you to see your results develop in the coming months.

Thank you again for your kind words and trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

Great experience overall.

Great experience overall.
All staff were excellent - friendly, helpful and professional interaction.
Very satisfied with the process and outcome.

3 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Russ 💫
We’re truly happy to hear that you had a great overall experience and felt well supported throughout the process 😊

It’s wonderful to know that our team’s friendliness, professionalism, and care made a positive impression on you, and that you’re very satisfied with both the process and the outcome.

Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish! Dr Gokay Bilgin is hands down the best! Absolute perfectionist who is really down to earth and makes you feel comfortable from start to finish. I recommend Smile Hair clinic 10/10! Staff were also very friendly and accommodating.

23 June 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Harnarinder💫
We’re truly delighted to hear that your journey from start to finish was such a positive one and that you felt comfortable and well cared for throughout 😊

It’s wonderful to know that Dr. Gökay Bilgin and our team made you feel at ease and supported, and that their professionalism and approach left such a strong impression on you.

Your 10/10 recommendation and kind words mean a lot to us. Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! The staff and providers were very professional and I was extremely happy with the results. Highly recommended!

20 June 2025
Unprompted review
Smile Hair Clinic | Hair Transplant Turkey  logo

Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your wonderful feedback, Michael💫
We’re truly happy to hear that you had a great experience and are extremely satisfied with your results 😊

Your kind words about our staff and medical team mean a lot to us. Thank you for your trust and recommendation!

Smile Hair Clinic

Rated 5 out of 5 stars

Trustworthy Clinic

The clinic’s staff, medical team, and doctors are all great and professional.

13 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback, Moustafa💫
We’re really happy to hear that you found our staff, medical team, and doctors professional and supportive 😊

Your words mean a lot to us. Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

10/10 amazing experience!

10/10 amazing experience!

19 December 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your amazing feedback, Carson 💫
We’re truly delighted to hear you had a 10/10 experience 😊

Your kind words mean a lot to our team. Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

Fast and the service was good

Fast and the service was good. They also kept in touch with me to see the progress.

19 March 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us Raphael💫
We’re really happy to hear that you found the service fast and good, and that our team stayed in touch to follow your progress 😊

Ongoing communication and aftercare support are very important to us, so your feedback means a lot.

Thank you for your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

Proffesional

Great experience!

1 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback Lalli 💫
We’re really happy to hear you had a great experience 😊

We truly appreciate your trust in Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

Excellent Experience and Outstanding Care

I had an excellent experience with Smile Hair Clinic from start to finish. The entire team was professional, friendly, and very attentive throughout the process. Everything was well organized, and I felt supported and informed at every stage.

The doctors and staff took the time to answer all my questions and made sure I was comfortable during the procedure. Their attention to detail and high level of care gave me great confidence in choosing Smile Hair Clinic.

I would highly recommend Smile Hair Clinic to anyone considering a hair transplant. Thank you to the whole team for providing such exceptional service and making the experience smooth and stress-free.

11 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us Nafiul💫
We’re truly happy to hear that your journey with Smile Hair Clinic was smooth, well-organized, and supportive from start to finish 😊

It’s wonderful to know that our doctors and team were able to make you feel comfortable, informed, and confident throughout the entire process. We always aim to provide attentive care and clear communication at every stage, so your feedback means a lot to us.

Thank you for your trust and strong recommendation — we truly appreciate it!

Smile Hair Clinic

Rated 5 out of 5 stars

This was my second hair transplant

This was my second hair transplant, I decided to go with Smile Hair Clinic again as I had such a great experience the first time around. Right from the start, they keep you well informed and when you arrive, you are taken very good care of. I highly recommend going with Smile Hair Clinic if you are looking to get a hair transplant.

Malcolm

15 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us 💫
We’re truly honored to hear that you chose Smile Hair Clinic again for your second hair transplant and that your previous experience was so positive 😊

It’s wonderful to know that you felt well informed from the beginning and well taken care of upon arrival. We’re especially happy that our team could make you feel comfortable and supported throughout the entire process once again.

Your continued trust and recommendation mean a great deal to us. Thank you for choosing Smile Hair Clinic again!

Smile Hair Clinic

Rated 5 out of 5 stars

From the moment I landed at the…

From the moment I landed at the airport, the team at Smile Hair Clinic made me feel like a millionaire. Everything was perfectly organized, and I felt looked after every step of the way.

The staff were friendly, professional, and always ready to help. The clinic was clean, modern, and the whole experience was smooth and stress-free.

What impressed me most was the follow-up care. Their follow-up team keeps in touch regularly, checks on your progress, and is always there to answer any questions. You really feel like you're in good hands.

Alhamdulillah, I'm very satisfied with my experience. A big thank you to the entire team for their excellent care and hospitality.

25 February 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Abubakr💫
We’re truly delighted to hear that you felt well cared for from the moment you landed and that everything was smooth, organized, and stress-free throughout your journey 😊

It’s wonderful to know that our team’s professionalism, the clinic environment, and especially our follow-up care made you feel supported and in good hands even after your procedure. That ongoing connection with our patients is something we deeply value.

We sincerely appreciate your kind words and trust. Thank you for choosing Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

I had a great experience with Smile

I had a great experience with Smile Hair Clinic, the transfer from the airport to Hotel and Clinic was flawlessly organized, the Clinic is very clean with very nice staff. During the procedure I felt I was in good hands and the months after, the aftercare communication and the regular checks have been very pleasant. 6 months since HT and new hair is still popping, already big difference to before - I highly recommend Smile.

13 December 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Mitch💫
We’re truly happy to hear that your journey with Smile Hair Clinic was smooth from the very beginning, including the airport transfers, accommodation, and clinic visits 😊

It’s wonderful to know that you felt safe and well cared for during the procedure, and that our aftercare communication and regular follow-ups have continued to support you throughout your recovery. Hearing that you’re already seeing a big difference at 6 months makes us very happy ✨

Thank you for your trust and strong recommendation, it truly means a lot to our entire team!

Smile Hair Clinic

Rated 5 out of 5 stars

Excellent, Professional Experience

Great reception on getting to the clinic. Very professional and efficient use of the time onwards. Dr. Erdogan was not only polite but brilliant in his work. Felt comfortable during the process. He never rushed me and answered all my questions patiently. The place is really clean and the staff knows exactly what they are supposed to be doing. Highly recommend Smile Clinic to everyone.
The only negative thing is the 10% surcharge if one uses a credit card for payment.

1 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Khan💫
We’re truly happy to hear that you felt comfortable, well-informed, and well cared for throughout your visit 😊

It’s wonderful to know that Dr. Erdoğan and our team helped make the process smooth and reassuring for you, and that you appreciated their professionalism, patience, and attention to detail. We’re also glad that you found the clinic clean and the overall service efficient.

We also appreciate your honest note regarding the credit card surcharge. Feedback like this is important and will be taken into consideration as we continuously improve our patient experience.

Thank you for your trust and recommendation, it truly means a lot to us!

Smile Hair Clinic

Rated 5 out of 5 stars

Go for it!

Smile Hair Clinic was recommended to me by my brother in law. He had done his fair share of research before attending.

From start to finish, the team at Smile couldn't have done any more to assist. Whether it was beforehand or after the procedure.

The staff were friendly, professional and efficient.
The hotel they organised was perfect. It was just 2 minutes away and I was collected and dropped off by their driver.

The procedure itself went great.
They listened when I asked and they did their best to accommodate any query or request I had.

10 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Jason💫
We’re truly happy to hear that your journey with Smile Hair Clinic, from your brother-in-law’s recommendation all the way through to your own procedure, was smooth and positive 😊

It’s wonderful to know that our team was able to support you before, during, and after the procedure, and that you felt listened to and well taken care of throughout. We’re also glad the hotel, transportation, and overall organization made your stay comfortable and convenient.

Your kind words about our staff and services mean a lot to us. Thank you for your trust and recommendation!

Smile Hair Clinic

Rated 5 out of 5 stars

I was initially very hesitant to…

I was initially very hesitant to perform the surgery in another country since I live in the uk however, from the start, the experience has been fantastic. The communication has been very professional service. The transportation from the airport to hotel and clinic has been fantastic. The clinic and surgery teams were also fantastic. Best clinic in Istanbul! I would highly recommend them!

10 June 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Odel💫
We’re truly happy to hear that we were able to make your journey from the UK smooth, comfortable, and reassuring 😊

It’s wonderful to know that our communication, transportation services, and surgical team all helped you feel well taken care of throughout the process. We really appreciate your trust and strong recommendation; it means a lot to us!

Thank you for choosing Smile Hair Clinic!

Smile Hair Clinic

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