Smile Hair Clinic | Hair Transplant Turkey  Reviews 

4,147
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 698 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, professional doctors, and exceptionally thorough communication provided both before and after the medical procedure. People widely appreciate the seamless airport transfers, comfortable hotel accommodations, and responsive support team that ensures every patient feels well cared for. Some reviewers were not happy with the surgical outcome, explicitly mentioning specific problems like uneven hairlines or damaged donor areas. A few customers also felt that the overall work was poorly managed, leaving visible gaps and forcing them to seek independent specialists for corrective care.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that the staff is professional... See more

Staff

People report positive experiences with staff, highlighting that team members are professional,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process is smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that the team is professional, friendly, and... See more

Quality

Clients share positive opinions on quality, highlighting excellent results and a smooth recovery process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Smile Hair Clinic from start to finish. Communication was excellent and the entire process felt seamless. I was initially nervous about having my consultation and s... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant at Smile Hair Clinic and I couldn't be happier so far. Dr. Gökay Bilgin did an amazing job — you can tell he really knows what he's doing. The whole team was great too,... See more

Company replied

Rated 5 out of 5 stars

Smile Hair Clinic was recommended to me by my brother in law. He had done his fair share of research before attending. From start to finish, the team at Smile couldn't have done any more to... See more

Company replied

Rated 5 out of 5 stars

Great reception on getting to the clinic. Very professional and efficient use of the time onwards. Dr. Erdogan was not only polite but brilliant in his work. Felt comfortable during the process. He n... See more

Company replied


Company details

  1. Hair transplantation clinic
  2. Clinic
  3. Plastic surgery clinic

Written by the company

Dr. Mehmet Erdogan and Dr. Gokay Bilgin, "Hair Restoration Surgeons", are performing hair transplant operations in their own clinic. With more than 10 years of experience, Smile Hair Clinic provides the best service with the best quality to its patients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(4,147)

741 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent clinic

Excellent clinic! All the staff are true professionals with extensive experience. They do their work with confidence and sharp, honed skills. I received a very warm welcome upon arrival. After the consultation, they initially estimated around 3,600 grafts, but in the end, they managed to transplant 4,700. Despite my extensive hair loss area, they were able to cover almost everything. I won't go into too much detail, but I can say one thing: I am very satisfied with the work done. I will definitely recommend this clinic to my friends and acquaintances. Truly pleasant and kind people. Thank you

6 May 2026
Unprompted review
Smile Hair Clinic | Hair Transplant Turkey  logo

Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your wonderful and detailed feedback 💫
We’re truly delighted to hear that you felt warmly welcomed and satisfied with both the professionalism and experience of our team 😊

It’s great to know that we were able to achieve broader coverage than initially expected and that you are happy with the work done so far. Your trust and recommendation mean a great deal to us.

Thank you again for your kind words and for choosing Smile Hair Clinic. We wish you an excellent recovery and continued progress in the months ahead!

Smile Hair Clinic

Rated 5 out of 5 stars

Great service!

I had a great experience with the clinic from start to finish. From the moment I landed, everything was well organised, including the transfers, which made the whole process smooth and stress-free.

On the day of the surgery, the doctor explained everything clearly — the procedure itself and the results I could expect — which really helped me feel comfortable and confident. During the surgery, I was well taken care of, and everything went smoothly.

After the surgery, the care continued with regular follow-ups and weekly updates, so I always felt supported throughout the recovery process.

I would highly recommend this clinic. Thank you!

22 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback, Zydrunas💫
We’re very happy to hear that your experience was smooth, well-organized, and stress-free from the moment you arrived 😊

It’s great to know that the doctor’s clear explanations helped you feel comfortable and confident on the day of the procedure, and that you felt well cared for throughout the surgery. We’re also glad that our regular follow-ups and weekly updates made your recovery process easier and more supported.

We truly appreciate your trust and recommendation. Thank you for choosing Smile Hair Clinic!

Smile Hair Clinic

Rated 5 out of 5 stars

I highly recommend this clinic to anyone looking for top-quality service and a personal approach!

"I am extremely satisfied with Smile Hair Clinic. From the very first moment, the professionalism of the entire team was on a high level. A huge thanks goes especially to my post-op specialist for the incredible support and patience during my recovery. The communication is fast, clear, and very helpful. I highly recommend this clinic to anyone looking for top-quality service and a personal approach!"

7 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your wonderful feedback, Michi💫
We’re truly happy to hear that you are extremely satisfied with your experience at Smile Hair Clinic and that you felt the professionalism of our team from the very beginning 😊

A special thank you for your kind words about our post-operative specialist. We’re very pleased that the support, patience, and communication made your recovery process easier and more comfortable.

We truly appreciate your trust and strong recommendation. We are always here to support you throughout your journey.

Smile Hair Clinic

Rated 5 out of 5 stars

Best Natural Results

A hair transplant is a nerve wracking experience. I did a lot of planning and research and decided to go with Smile, and I’m so glad I did. They looked after me with great care throughout the procedure and also in the months following. If you want a natural looking result, they really are the best, I’m 6 months post op and people don’t notice until I tell them. Initially, I did want the hairline a little lower, but my DR told me it wouldn’t look natural, you see some guys come back from turkey with that dead straight line. Mine has a natural curve and they zig zagged the grafts so it looks really natural. You get all the treatment products you need to take home with you and all the post op care is simple to follow and they check in with you regularly. 6 months later and my confidence has never been better. Highly recommend.

5 November 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing such a detailed and thoughtful review, Jordan 💫
We’re really happy to hear that you felt well cared for throughout your journey and that both the procedure and the months of follow-up support met your expectations 😊

It’s especially great to know that you’re pleased with the natural look of your hairline and that our doctor’s recommendations helped achieve a result that blends well with your facial features. Creating natural, long-lasting outcomes is always our top priority.

We’re also glad that the aftercare products, instructions, and regular check-ins made your recovery smooth and easy to follow. Hearing that your confidence has improved so much in 6 months means a lot to us.

Thank you again for your trust and strong recommendation. We wish you continued great results in the months ahead!

Smile Hair Clinic

Rated 5 out of 5 stars

Overall Good

Good price, no false promises, great experience, excellent after care services.

6 May 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback, Fahad💫
We’re very happy to hear that you had a great experience with transparent communication, good pricing, and excellent aftercare services 😊

We truly appreciate your trust in Smile Hair Clinic and are always here to support you throughout your journey.

Smile Hair Clinic

Rated 5 out of 5 stars

Very wel organized clinic

Very wel organized clinic . From the booking til the last day of departure. They also check up on you after ur hair transplant and keep up with ur status. They don’t just leave u after. They want to make sure they are with u every step of the way. Also they are very quick to respond on any information u need. The HIMs prouduct is also very key part on using after ur hair transplant. It’s been 3 months only and I’m already seeing a big difference and can’t wait to see how it is in 12 months. Very glad I chose this clinic. Transportation was perfect. They were never late for anything I had to do with my appointments. There’s a lot of clinics I seen about the hair transplant but I’m very pleased that I chose smile hair clinic. The doctors are very professional and well tell u the honest truth on the work they can provide for you. Thanks again smile hair clinic.

16 January 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your detailed and thoughtful feedback, Jacob 💫
We’re very happy to hear that you found the entire process well organized from booking until departure, and that our team has continued to support you throughout your recovery 😊

It’s great to know that you feel well cared for, that our communication has been quick and consistent, and that the transportation and appointment planning went smoothly for you. We’re also glad that you’re already seeing positive changes at 3 months. This is just the beginning of the process, and we look forward to your continued progress over the coming months.

We truly appreciate your trust in our doctors and team, as well as your recommendation. Thank you for choosing Smile Hair Clinic.

Smile Hair Clinic

Rated 5 out of 5 stars

Great service

Great service, looking forward to full results!

17 March 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback Jayden💫
We’re very happy to hear that you were satisfied with our service 😊

We’re also excited for you as you continue your recovery journey and look forward to your final results developing over the coming months.

Thank you for your trust in Smile Hair Clinic.

Smile Hair Clinic

Rated 5 out of 5 stars

Smile Hair Clinic is amazing

Smile Hair Clinic is amazing. From the moment I arrived in Turkey, everything was super professional. From the transport, to the hotel, to the care and help from everyone at the clinic and the procedure itself. I was super well looked after. I wouldn’t have considered going anywhere else. The aftercare has been brilliant with regular check-ups from the team, and most of all I am very happy with the results. I would 100% recommend for anyone considering a hair transplant, I would even go again in the future if needed. Thank-you to all the staff at Smile Hair, you have been amazing☺️

31 July 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your wonderful feedback, Joshua💫
We’re truly delighted to hear that your entire experience from arrival in Turkey, through transport, hotel, and the procedure itself was smooth, professional, and well taken care of 😊

It’s especially great to know that you felt supported throughout and that our aftercare team has been helpful with regular check-ups. We’re very happy that you are satisfied with your results and appreciate your trust and recommendation so highly.

Thank you again for your kind words and for choosing Smile Hair Clinic. We wish you continued great results ahead!

Smile Hair Clinic

Rated 5 out of 5 stars

Good organisation

Good organisation, straight forward clear package, clean clinic and friendly staff. Avoid adding extra thing on the day (example beard patch) they will probably charge you double.

18 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you for your feedback Mohamed💫
We’re glad to hear that you found the organisation, package clarity, clinic cleanliness, and staff friendliness positive 😊

We also sincerely appreciate your comment regarding additional treatments. Patient feedback like this is very important to us, and we will review it internally to ensure all optional services are communicated as clearly and transparently as possible.

Thank you again for your trust in Smile Hair Clinic.

Smile Hair Clinic

Rated 5 out of 5 stars

A very good clinic with friendly and…

A very good clinic with friendly and helpful staff/surgeons. I am impressed with the communication before and after the operation by the team ensuring all questions are answered and information has been provided.

25 April 2026
Unprompted review
Smile Hair Clinic | Hair Transplant Turkey  logo

Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback 💫

We’re very happy to hear that you were impressed with our communication before and after the operation, and that our team was able to answer all your questions and provide clear information 😊

It’s also great to know that you found our staff and surgeons friendly and helpful throughout your experience. We truly appreciate your trust in Smile Hair Clinic.

Smile Hair Clinic

Rated 5 out of 5 stars

Professional and well organized experience

I had my hair transplant at Smile Hair Clinic and overall it was a very positive experience. The whole process was well organized, communication was clear, and the team explained everything step by step.
The clinic was clean and professional, and the staff made me feel comfortable throughout the procedure. What I appreciated most was the organization and clear aftercare instructions, which made the whole experience much less stressful.
It is still early for final results, but so far I am very satisfied and can recommend Smile Hair Clinic.

29 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience Marcin💫
We’re very happy to hear that you found the process well-organized, clear, and reassuring from start to finish 😊

It’s great to know that our team made you feel comfortable during the procedure and that the aftercare instructions helped reduce stress during your recovery. We truly appreciate your trust in Smile Hair Clinic and your recommendation.

We wish you a smooth healing process and look forward to seeing your results develop over time.

Smile Hair Clinic

Rated 5 out of 5 stars

Excellent Experience and Professional Team

My experience with the clinic was excellent. The team was professional, organized, and supportive throughout the whole process. I received clear instructions before and after the operation, and the staff were always responsive and helpful. Everything went smoothly, and I truly appreciate their care and professionalism.

23 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback Yousuf 💫
We’re very happy to hear that you had an excellent experience with our team and that everything felt professional, organized, and supportive throughout your journey 😊

It’s great to know that our pre- and post-operative instructions were clear and that our staff were responsive and helpful at every stage. We truly appreciate your trust in Smile Hair Clinic and are always here to support you during your recovery.

Smile Hair Clinic

Rated 5 out of 5 stars

5 star hairline transplant

I got my hairline transplant done last week and Smile Hair Clinic made the entire process as smooth as it possibly could have been. I am very happy with the coordination, from the initial communications when I found the company online, to the consultations and the ease of transportation. They gave me a very good price for my hair procedure and the quality was far above what I expected. I was looked after very well throughout the entire process and all of the team at Smile Hair Clinic, from the communications team, to the doctors and administrators were all very kind, helpful, patient and transparent. I would most certainly recommend this clinic if anyone is looking to get their hair done as it is such an important procedure. Thank you to everyone at Smile Hair Clinic! 😁⭐️⭐️⭐️⭐️⭐️

17 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your wonderful feedback Ismail💫
We’re truly happy to hear that your experience with Smile Hair Clinic was smooth and well-coordinated from your first online contact all the way through to your procedure and transportation 😊

It’s great to know that you felt well looked after by our entire team and that our communication, medical, and administrative staff were kind, helpful, and transparent throughout your journey. We’re also very pleased that the quality of your experience exceeded your expectations.

Thank you for your trust, your recommendation, and for choosing us for such an important procedure. We wish you a smooth recovery and excellent results ahead 😊

Smile Hair Clinic

Rated 5 out of 5 stars

The whole thibg was great from the time…

The whole thibg was great from the time i arrived at the airport and till i left the country. The driver, the clinic staff, the doctor, the hotel staff as well they all were great and very welcoming, easy to comunicate with all of them

2 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback, Gazmend💫
We’re very happy to hear that your entire experience from airport pickup to your departure was smooth and positive 😊

It’s great to know that our driver, clinic staff, doctor, and hotel team all made you feel welcome and that communication was easy throughout your stay.

We truly appreciate your trust in Smile Hair Clinic.

Smile Hair Clinic

Rated 5 out of 5 stars

I have had a great experience from the…

I have had a great experience from the day I reached out for information and consultation to the day i got my transplant and post transplant. The staff was really accommodating including my doctor and technicians.

Waiting for the results now. Hopefully everything goes well.

22 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback, Sameer 💫
We’re very happy to hear that you had a great experience throughout your journey. From your first consultation to the procedure and post-operative care 😊
It’s wonderful to know that our doctor and technicians made you feel well supported and comfortable.

We’re now excited with you as you wait for your results and will continue to be here for you throughout your recovery process.

Smile Hair Clinic

Rated 4 out of 5 stars

Great after care experience

Pelin was amazing with follow up and after care. Slight area of concern discovered post-op, through beginning of shock loss, but waiting for period to end to see full results. Concern was addressed with staff. Great experience thus far.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Very good service from pickup at the airport to the surgery and then drop off again. Amazing people and straightforward and honest.

9 March 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for your kind feedback, Kunj💫
We’re very happy to hear that you had a smooth experience from airport pickup to surgery and drop-off, and that our team made you feel well supported 😊
It’s wonderful to know you appreciated our straightforward and honest approach.
We truly appreciate your trust in Smile Hair Clinic.

Smile Hair Clinic

Rated 5 out of 5 stars

I had my hair transplant about a week…

I had my hair transplant about a week ago at Smile Hair Clinic with around 3,000 grafts.

The communication before and during my stay was excellent. The planning, organization, and overall process were very well handled. The hotel was good standard, and the staff were consistently friendly and helpful.

Regarding the clinic and the procedure itself: I found the payment process a bit unusual. During payment, I was offered an additional paid infusion to strengthen the body and improve graft growth. In my opinion, this felt somewhat inappropriate at that moment and a bit unprofessional. It would have been better to communicate this option in advance.

The consultation with the doctor before the procedure was very brief, almost in passing. In contrast, the anesthesia injections were definitely more intense 😫😁

In the end, what really matters is the result — and that is still to be seen 😉

Apart from that, the staff — especially my translator — were extremely kind and pleasant. The sales talk after the first hair wash, as well as the survey, could have been scheduled at a different time, preferably online.

Overall, a very professional and friendly experience. Clear recommendation and 5 stars.

6 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you very much for your detailed feedback, OJ💫
We’re glad to hear that you had a generally positive and well-organized experience with good communication and a friendly team 😊

We also appreciate your constructive comments regarding the consultation, payment process, and timing of post-op discussions. These will be shared with the relevant departments for improvement.

Thank you again for your trust and recommendation. We wish you a smooth recovery and look forward to your results.

Smile Hair Clinic

Rated 5 out of 5 stars

Hair transplant

Hi, I had booked a hair transplant. At first, I was very skeptical and nervous, but Smile was great at reassuring me. I would definitely recommend it to people who are considering getting a hair transplant.

11 April 2026
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Thank you so much for sharing your experience with us, Roman💫
We completely understand how natural it is to feel skeptical or nervous at the beginning, and we’re truly happy to hear that our team was able to reassure you and make the process more comfortable 😊

Your recommendation means a lot to us, and we sincerely appreciate your trust in Smile Hair Clinic.

Rated 1 out of 5 stars

I went to smile hair clinic 11 months…

I went to smile hair clinic 11 months ago, i got 4000 grafts, i was 21 Years old, now im 22, my donor area is damaged, my recipient area maybe has a few more hair. I don't think that i could do another hairtransplant

23 May 2025
Unprompted review
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Reply from Smile Hair Clinic | Hair Transplant Turkey

Dear Simone,

We are sorry to hear about your dissatisfaction and concerns regarding your result.

Your feedback is important to us, and our Patient Experience team has already reached out to you directly to better understand your concerns and review your case.

We would be happy to support you further through direct communication.

Kind regards,
Smile Hair Clinic

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