SnickersdirectReviews 

428
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers had a great experience with this company. Many customers consistently praise the excellent service, highlighting the prompt and efficient processing of orders. Reviewers frequently mention the fast dispatch and quick delivery times, with many receiving their items within 24 hours or even the next day. The quality of the products, particularly the work pants, is also highly regarded for their durability and comfort. However, some customers experienced significant issues with delivery services, reporting delays and incorrect deliveries, often attributing these problems to specific couriers. A few other people also felt that the website's order status updates were not real-time, and some encountered difficulties with product sizing and return policies, leading to dissatisfaction.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast and efficient delivery, often... See more

Product

Customers had ambiguous experiences with product quality and sizing. Many reviewers praise the products,... See more

Order

Users describe ambiguous interactions with order, with many customers experiencing significant delays and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, quick, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising the excellent quality,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more


Company details

  1. Clothing Shop

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(428)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

0 customer service

I ordered off the 'snickersdirect.ie' website. Bought a €120 pair of workpants. Then I got a customs charge of €55 as the pants were now coming from the UK. Have emailed 4 times to try to cancel with no answer. Phoneline doesn't work and online chat is inactive. Have no idea how it can be right to buy from your country only to be asked to pay €175 total for a pair of pants. Am still waiting for confirmation on order cancellation and a refund for almost a week now and no reply. Very annoying and poor experience.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I needed some hi vis trousers with knee…

I needed some hi vis trousers with knee pad holsters and knee pads i telephoned sales and spoke with carol who was very knowledgeable and helpful got all the items i required and next day deliverey would highly recommend

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Dont use this site, delivery service is atrocious

Delivery service with Elvri is terrible, parcel tracking shows that it has been in local elvri depot for over 5 days waiting to be delivered. Complete lack of updates. I will never use snickers direct again because of this and I would not recommend them to anyone else, next day delivery? Two weeks nearly and still waiting

23 January 2026
Unprompted review
Rated 1 out of 5 stars

They are crap £110 for a pair or…

They are crap £110 for a pair or trousers that don't even last 8 months before the pockets go and the seems fail dewalt trousers come with 12 months warranty at 70 quid snickers it's only 6 months warranty at nearly double the price

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Snickersdirect is not snickers

If anyone is unsure or misled. Even though they have “snickers” inside their name. THEY ARE NOT SNICKERS. Any fit or sizing issues they will “blame the manufacturer” and deny any responsibility. Regardless of UK distance selling laws. As such, I own snickers shorts. I ordered snickers trousers SAME SIZE. But they are not the same size. And that’s “MY FAULT” and the “manufacturers fault” and therefore I loose my £5.95 shipping and. Won’t even get a return label. I have to make my own label. Put their address on, ship it myself at my risk. And loose more money, just to get an item refund. I paid £115.75 for 1 pair of trousers. And yet I’m meant to pay for the size not matching their own products.
So I won’t be exchanging il be refunding and buying another brand. And won’t return to snickers or snickers direct (or any of the many other companies they trade under)

5 January 2026
Unprompted review
Rated 5 out of 5 stars

The lead time was exceptional

The lead time was exceptional , couldn't fault them.
Snickers are a quality product , with a varied selection of styles and sizes.
Being using them for numerous years, the few times I've deviated to an alternative product and brand, its been to me determinate.
So ive eventually learned to stick with what consistantlly works. 😁👍

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Snickers Stretch Trousers

Live messaged on the 23rd Dec to check stock on a couple of items, Immediate response to say the items were available. Placed the order online the same day and they were delivered to my door within 24hrs. Fantastic service at a great price including free delivery.
Keep up the good work 👌🏻

24 December 2025
Unprompted review
Rated 3 out of 5 stars

Order already too late for our sale and still not here

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a business address and keep booking for evening deliveries and sending "sorry we missed you" emails. They don't give you an option to change the time, just the date.

26 November 2025
Unprompted review

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