snitch.co.in Reviews 

101
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Many people found customer service extremely poor, citing unhelpful agents, disconnected calls, and a lack of resolution. Consumers frequently encountered product quality issues, including items falling apart, cheap materials, and inconsistent sizing. Order and delivery problems were common, with customers experiencing significant delays, unreceived items, or wrong products. The return and refund processes were also a major source of frustration, as many struggled to get items picked up or receive their money back. However, some customers also mentioned that the product itself was occasionally fine, or that they had previous positive experiences with product quality and delivery, appreciating the trendy designs.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers reporting that the material quality... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing significant frustration and... See more

Order

Consumers find ordering to be a frustrating experience, with many reporting missing products and incorrect... See more

Delivery service

People report negative experiences with delivery service, citing frequent delays and unfulfilled promises.... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment that the material... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scammer they are I return a snitch pant it’s been 1 month they didn’t update about that pant yet . I try at least 20 times to call them always get disconnected this company is scammer don’t buy anythi... See more

Rated 1 out of 5 stars

Very bad experience with Snitch. Size fit was completely wrong—the product was much larger than expected. Delivery was delayed without any proper update. Customer support is pathetic: no direct call o... See more

Rated 1 out of 5 stars

STAY AWAY FROM SNITCH! WORST CUSTOMER EXPERIENCE EVER 🚫 I’ve never dealt with a company as unprofessional and frustrating as Snitch. Returns & Exchanges = Nightmare 😡 Pickup rep... See more


1.5

Bad

TrustScore 1.5 out of 5

101 reviews

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1.5

All reviews

(101)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

"Extremely Poor Quality Clothes"


"Extremely Poor Quality Clothes"
I ordered clothes from the Snitch app, and the quality turned out to be very disappointing. One shirt tore after being worn only three times, and the fabric of a pair of jeans started to fray within just three months. Such poor quality is unacceptable, especially at this price point. I would not recommend this app to anyone

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

I had placed an order online, received it but returned it because I was not happy with what I ordered. I requested for a refund but did not get my money back after 2 months of talking to customer care and e-mails.
I narrated my ordeal to a friend, he said what else can you expect from a company that goes by the name SNITCH

8 November 2023
Unprompted review
Rated 1 out of 5 stars

Extremely Dissatisfied with Snitch's Service and Customer Care

I had extreme dissatisfaction with my recent purchase experience with Snitch. I ordered one SLENDEASE CREAM PANT - CREAM / 38 in June 2024, and received the product on June 10, 2024. Unfortunately, the item was damaged upon arrival.

Following your convoluted return policy, I returned the damaged product, which required waiting an additional 2+2 days for the return process. My product was finally picked up, and the replacement was dispatched on June 14, 2024. However, the replacement I received was not the product I had originally paid for.

I had purchased the pants specifically to use on June 15, 2024, but now I have to raise another return request and wait another week. This entire ordeal has been incredibly frustrating and inconvenient. To add to my frustration, your customer care executives were unhelpful, indifferent, and rude, lacking basic empathy.

While Snitch may offer good products, your business principles and customer service are severely lacking. I will not recommend Snitch to anyone and will actively discourage my circle from using your services.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Seriously very bad service

Really bad service, I got torn shirt, and when I tried returning, the request failed again and again, I am stuck with 1500 shirt of no use.

28 December 2023
Unprompted review

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