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SNO ski holidays Reviews 

585
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, making the booking process remarkably easy and stress-free. Many appreciate the personalized approach, with agents attentively listening to requirements and providing tailored options. Customers frequently highlight the excellent service received, noting the efficiency and responsiveness of the team throughout the entire process. Many reviewers consistently return to book their holidays, emphasizing the high quality of the trips and the comprehensive support provided. The company is highly recommended for its seamless experience and successful holiday arrangements.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their helpfulness,... See more

Holidays

People report positive experiences with holidays, with many reviewers consistently praising the ease and... See more

Booking process

Users describe positive interactions with the booking process, with many reviewers consistently praising the... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, excellent, and reliable,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 stars and well deserved. 2nd time I've booked with Sno ski holidays. Dealt with Jack on both occasions, Alpe d'Huez Club Med in 2024, and our recent booking for January 2026 in Meribel. Fast,... See more

Company replied

Rated 5 out of 5 stars

So thankful for finding Sno. There's so much to think about when booking a skiing holiday for the first time, but Greg at Sno was so helpful. Not only did he help us find the best deal, he also gave... See more

Company replied

Rated 5 out of 5 stars

We have been booking our ski holidays with SNO for the past four years and always go through Greg. He really understands what we’re looking for and consistently provides excellent customer service. Gr... See more

Company replied

Rated 5 out of 5 stars

We have used Jack for three chalet holidays for groups from 8 to 16 people. He has made the process so easy and each holiday has been exceptional from the quality of the chalets, food and staff to the... See more

Company replied


Company details

  1. #8 of 20 best companies in Ski holidays
  2. #36 of 143 best companies in Tour operator
  3. #52 of 202 best companies in Travel agent

Written by the company

SNO ski holidays and snowboarding package deals in the world's top ski resorts. Browse and book the best ski hotels and catered ski chalet holidays, ATOL protected with departures from all UK airports. Friendly, attentive service, seamless booking and the best prices from the UK's favourite ski holiday experts. The SNO team are experts in family skiing, group ski holidays, luxury ski hotels and chalets, and all-inclusive ski holidays. With the biggest selection of skiing packages from early-bird offers to last minute ski deals, www.sno.co.uk has the best ski deals, loved by British skiers and snowboarders.

ATOL protected

Your holiday money is safe

Your holiday money is safe
All ski holidays, catered chalets and ski hotels booked with flights benefit from ATOL protection administered by the government's Civil Aviation Authority. This is the gold standard of consumer travel financial protection.

Contact info

4.9

Excellent

TrustScore 5 out of 5

585 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(585)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3rd time booking with SNO and using…

3rd time booking with SNO and using Calvin to organise all the arrangements and provide us all the booking options.
Booked twice for my immediate family of 4 and now Calvin has arranged for 14 of us!
Great, professional service and always reliable

15 April 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's really terrific to hear! Thank you from Calvin an us all for coming back to us each year.

Rated 5 out of 5 stars

Booked with SNO for ski 2027

Booked with SNO for ski 2027, Jack was excellent in helping me in find the resort and Hotel I requested. Jack was professional and friendly in helping me find a holiday. He is a credit to the SNO team.

14 April 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's really great to hear - thank you very much Stephen for us all and Jack especially!

Rated 5 out of 5 stars

We received excellent service from Jack…

We received excellent service from Jack to help organise our ski trip.
Came up with loads of options and sorted out various changes we made with ease.

Highly recommend using SNO and Jack... Looking forward to the trip.

17 March 2026
Unprompted review
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Reply from SNO ski holidays

Thanks very much for your review Russell and a big thanks especially from Jack!

Rated 5 out of 5 stars

Jack Manuel at Sno was great

Jack Manuel at Sno was great! Super responsive, jumped on everything that was asked and came back really clearly on everything and got it all squared away super quickly. Excellent service, can't wait for the holiday!

10 April 2026
Unprompted review
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Reply from SNO ski holidays

That's terrific - thanks so much for your review Oli from Jack and the team!

Rated 5 out of 5 stars

I book with Sno every year

I book with Sno every year, frequently more than once a year!! Greg and his colleagues are always helpful and easy to deal with, they are great at searching out the best deals and finding the best places to ski. I can’t recommend them highly enough!

16 March 2026
Unprompted review
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Reply from SNO ski holidays

Amazing - thanks so much Adrian! It means a lot that you trust us to help book your ski trips so a big thank you from Greg and us all.

Rated 5 out of 5 stars

Outstanding Service You Can Trust – Highly Recommended!

We’ve been using George as our holiday booking agent for the past few years, and his service has been consistently outstanding. He takes the time to understand exactly what we need as a family and always delivers well-organised, stress-free trips.

What really sets George apart is his reliability and attention to detail—nothing is ever too much trouble. He has also helped many of our friends with their holidays, and the feedback has been just as positive.

If you’re looking for someone trustworthy, efficient, and genuinely dedicated to making your travel experience seamless, I wouldn’t hesitate to recommend George.

1 April 2026
Unprompted review
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Reply from SNO ski holidays

Wow that's a really kind review - thanks so much Jia. It means a lot when customers keep coming back, and recommending to friends is the ultimate accolade, so that you very much from George and the whole team!

Rated 5 out of 5 stars

Greg is incredible to work with

Greg is incredible to work with; responsive, responsible and adjusts on the fly such as when our group faced a big snowstorm with last minute flight cancellations. I would recommend the Sno holidays team especially Greg with zero reservations.

17 January 2026
Unprompted review
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Reply from SNO ski holidays

Thank you very much Saad, that's terrific to hear. A big thanks from us all and Greg especially!

Rated 5 out of 5 stars

1st time booking a ski holiday with…

1st time booking a ski holiday with SNO.
Very easy process and was overall a great experience. Calvin was great and found us a chalet to suit our needs. Thanks for all your help Calvin. Will definitely be using them again.

8 April 2026
Unprompted review
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Reply from SNO ski holidays

Thank you very much Mr Shemboa and a big thanks especially from Calvin!

Rated 5 out of 5 stars

Great holiday with great staff

Great holiday with our regular agent Calvin. He always gets back to you & is very professional & helpful. Highly recommend this company

22 March 2026
Unprompted review
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Reply from SNO ski holidays

Thank you so much Michaella and huge thanks especially from Calvin - it's very much appreciated!

Rated 5 out of 5 stars

I’ve booked through Sno for many years…

I’ve booked through Sno for many years now, and they are always excellent. They provide a wide range of options looking at most ski tour operators meaning you don’t have to search individual sites for holidays.

The team are exceptionally knowledgable about most resorts and the accommodation on offer. Greg helped book our previous trip, and was knowledgable about the resorts, the conditions late season and good areas to stay in resorts.

I will continue booking though Sno as they make the whole process easy

22 April 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thanks a million Dom - it really means a lot to us all to look after your ski holidays each winter. A big thank you from Greg too!

Rated 5 out of 5 stars

SNO question about it…

Dealt with Greg at SNO who quickly and efficiently booked us our holiday of choice for 14 people. Great communication and looking forward to March 2027!

9 April 2026
Unprompted review
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Reply from SNO ski holidays

Thanks so much Chris for your kind review - that's really great to hear. A big thank you from us all and especially from Greg!

Rated 5 out of 5 stars

I use Greg Carr every year to book our…

I use Greg Carr every year to book our ski holiday. He is always so helpful and responsive, I have recommended for friends to use him too! The whole booking process is quick and easy with Greg.

13 April 2026
Unprompted review
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Reply from SNO ski holidays

Thanks for your terrific review Kim, and a very big thank you from Greg! It's so great you choose us to look after your ski trips each winter.

Rated 5 out of 5 stars

A team

Richard was fantastic! He found a brilliant deal for our family ski holiday and was incredibly quick to respond to all my questions. We had a super week—thank you so much!

28 March 2026
Unprompted review
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Reply from SNO ski holidays

That's really great to hear Andrea - thank you for your review and huge thanks from Richard especially!

Rated 5 out of 5 stars

Richard and Greg @ SNO

We've organised our ski holidays through Richard Tasker @sno (and Greg) for a few years now and have been very happy. We didn't always know what we wanted and have been supported with patience all along. They have access to a good variety of deals and happy to complement with the add-ons we needed.

6 April 2026
Unprompted review
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Reply from SNO ski holidays

Thank you for your terrific review Francesca and a big thanks too from Richard and Greg!

Rated 5 out of 5 stars

Fantastically helpful company

Fantastically helpful company. I dealt with Calvin he couldn’t do more for me and to get me the best price highly recommend this company.

5 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much Sophie from us all. Calvin says a big thank you too!

Rated 5 out of 5 stars

Ask for Greg….

We have been booking our ski holidays with SNO for the past four years and always go through Greg. He really understands what we’re looking for and consistently provides excellent customer service. Greg keeps us informed about upcoming deals, is quick to respond to any queries, and makes the whole booking process smooth and stress-free. On the rare occasion we’ve had a small issue, it’s always been resolved quickly and efficiently. We highly recommend booking with SNO—and if you can, ask for Greg!

28 December 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's terrific to hear Natalie and thank you for trusting us to look after your ski holidays each year. Huge thanks from us all and especially Greg!

Rated 5 out of 5 stars

Booked a catered chalet trip with…

Booked a catered chalet trip with Richard in April, booking experience was fantastic, Richard found what we needed and where we needed it due to being so late in the season. Only ever been on one catered chalet holiday which was so long ago I don't really remember it, usually go Airbnb and drive. Nothing was too much trouble for Richard even the multitude of questions, some stupid some not so. Taking 3 adult sons so catered was key for us. I'll update again after the trip. Thanks Richard, great job so far.

20 February 2026
Unprompted review
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Reply from SNO ski holidays

Thank you so much for your terrific review Jon. A big thanks from Richard especially!

Rated 5 out of 5 stars

Calvin was very responsive and helpful

Calvin was very responsive and helpful in sorting a last minute skiing holiday for my dad and I, sending over a few different options and helping me find a package that worked for me. Would use again.

27 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind review Nick and a big thanks from Calvin too!

Rated 5 out of 5 stars

Great value & trusted service!

Great value & trusted service!
SNO are my Go-Too agent for every ski holiday. Calvin and the team reliably get the best deals on the market, are knowledgeable about the mountains and overall provide a great service and value for money.
I've been booking with them for years and have never been disappointed.

14 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much Amanda it really means a lot to us all! Huge thanks from Calvin especially - he says "hello!"

Rated 5 out of 5 stars

Sno Holidays

I’ve been booking my ski holidays through Sno for around five years now and have dealt with Calvin each time. The service has been fantastic every year.
All of the staff are extremely knowledgeable and always go above and beyond to help. They’re very easy to reach by both email and phone, and are always happy to assist with any questions or issues.
I would definitely recommend booking with Sno, and especially working with Calvin, if you’re planning a ski holiday.

17 January 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much for your terrific review Joseph! Thank you for trusting us to look after your ski holiday every year and big thanks especially from Calvin.

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