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SNO ski holidays Reviews 

585
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, making the booking process remarkably easy and stress-free. Many appreciate the personalized approach, with agents attentively listening to requirements and providing tailored options. Customers frequently highlight the excellent service received, noting the efficiency and responsiveness of the team throughout the entire process. Many reviewers consistently return to book their holidays, emphasizing the high quality of the trips and the comprehensive support provided. The company is highly recommended for its seamless experience and successful holiday arrangements.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their helpfulness,... See more

Holidays

People report positive experiences with holidays, with many reviewers consistently praising the ease and... See more

Booking process

Users describe positive interactions with the booking process, with many reviewers consistently praising the... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, excellent, and reliable,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 stars and well deserved. 2nd time I've booked with Sno ski holidays. Dealt with Jack on both occasions, Alpe d'Huez Club Med in 2024, and our recent booking for January 2026 in Meribel. Fast,... See more

Company replied

Rated 5 out of 5 stars

So thankful for finding Sno. There's so much to think about when booking a skiing holiday for the first time, but Greg at Sno was so helpful. Not only did he help us find the best deal, he also gave... See more

Company replied

Rated 5 out of 5 stars

We have been booking our ski holidays with SNO for the past four years and always go through Greg. He really understands what we’re looking for and consistently provides excellent customer service. Gr... See more

Company replied

Rated 5 out of 5 stars

We have used Jack for three chalet holidays for groups from 8 to 16 people. He has made the process so easy and each holiday has been exceptional from the quality of the chalets, food and staff to the... See more

Company replied


Company details

  1. #8 of 20 best companies in Ski holidays
  2. #36 of 143 best companies in Tour operator
  3. #52 of 202 best companies in Travel agent

Written by the company

SNO ski holidays and snowboarding package deals in the world's top ski resorts. Browse and book the best ski hotels and catered ski chalet holidays, ATOL protected with departures from all UK airports. Friendly, attentive service, seamless booking and the best prices from the UK's favourite ski holiday experts. The SNO team are experts in family skiing, group ski holidays, luxury ski hotels and chalets, and all-inclusive ski holidays. With the biggest selection of skiing packages from early-bird offers to last minute ski deals, www.sno.co.uk has the best ski deals, loved by British skiers and snowboarders.

ATOL protected

Your holiday money is safe

Your holiday money is safe
All ski holidays, catered chalets and ski hotels booked with flights benefit from ATOL protection administered by the government's Civil Aviation Authority. This is the gold standard of consumer travel financial protection.

Contact info

4.9

Excellent

TrustScore 5 out of 5

585 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(585)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booked our last 3 trips with Calvin

Booked our last 3 trips with Calvin. Always very responsive, and gets us a better deal than going direct with ClubMed

1 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind review Chris from us all and especially from Calvin!

Rated 5 out of 5 stars

Great delas and great service

Sno has been great over the past few years. Calvin has been our contact and he has always delivered with a great deal and equally great service.

6 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind review David and thanks from Calvin especially!

Rated 5 out of 5 stars

Richard made everything so easy

Richard made everything so easy, I would 100% recommend using SNO to book your holiday.

15 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your review Lisa and thanks from Richard too!

Rated 5 out of 5 stars

Been using these guys for years and…

Been using these guys for years and years! Calvin has been my go to and he's great. Always finds us great deals and knows exactly what we like...and also deals with my constant changing of group size and rooming problems! I've tried countless times to find a better deal by doing things solo but it's honestly not doable, and not even worth the effort. Use Sno!

5 March 2026
Unprompted review
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Reply from SNO ski holidays

Thanks so much Gareth! Calvin says a big thank you and from us all!

Rated 5 out of 5 stars

Helpful and responsive company

Helpful and responsive company. Calvin was really fab - answered questions very promptly and got us a great deal on our holiday
Would definitely use SNO again

1 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your review Helen and especially from Calvin!

Rated 5 out of 5 stars

Excellent service from SNO...

We have been using SNO and agent Calvin for many years. Our group for skiing ranges from 30 to 40 + and each year the service is fantastic. From the deals, the support provided and ongoing support each year is second to none. Excellent service highly recommended. Already locked in 2027 and due to go on 26 ski family trip. Brilliant

2 March 2026
Unprompted review
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Reply from SNO ski holidays

Amazing - thanks so much Nicola! Calvin says have a terrific ski holiday!

Rated 5 out of 5 stars

Brilliant service

Off in a couple of weeks to
Mayrhofen. I have booked via Richard now for years , mostly Val desire .
Every year as if by magic Richard emails me asking if I have booked , how he times this email is a mystery as it’s normally exactly when I am thinking . I reply , he then sends me a list of suggestions based on my quite exacting requirements… high resort , a high end sport hotel , big pool , sauna , good food , a general budget ( half board ) decent room etc etc .
I deliberate , ask his advice on the area , location etc add the odd extra and then book. He knows all my details , I pay and everything is sorted . Bloody fantastic service and never in all the trips he has sorted is anything amiss . If you want a hassle free one point of contact service look no further . Highly recommended and more than helpful. Recon I have another 7 years of skiing left in me which will take me to 70 years old when I think I might if global warming hasn’t beaten me to it , retire from skiing . Just hope Richard doesn’t retire before that 🤣

5 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Wow that's a really kind review Paul - Richard is blushing. Thanks so much from us all and a huge thankyou from Richard!

Rated 5 out of 5 stars

Booked our ski holiday through SNO and…

Booked our ski holiday through SNO and Calvin was brilliant. Fast, professional and efficient service with clear expert knowledge. He made booking what can be a complex holiday to organise slick and easy. Superb experience start to finish.

5 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you very much for your terrific review and a big thanks from Calvin too!

Rated 5 out of 5 stars

excellent

Calvin was excellent from start to finish with our recent Ski holiday booking. rapid responses to questions and clearly set out all the options as well as securing the rooms we wanted as soon as they became available. we wouldnt hesitate to recommend both Sno and Calvin.

5 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's great to hear Dan - thanks so much for recommending us and a big thank you from Calvin!

Rated 5 out of 5 stars

All questions were answered promptly…

All questions were answered promptly which enabled a late booking to be made so easily. Thank you to Calvin

26 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thanks Ian for your kind review - Calvin says have a great ski holiday!

Rated 5 out of 5 stars

Wonderful all round

The second time using SNO for our family ski trip, and another great experience! I have dealt with Richard both times and he has shown great patience dealing with my many questions and request changes. Communication is always clear and responses super quick. Knowledgeable and friendly. And SNO deal with all the booking of all the parts of the holiday making it stress free! I would highly recommend for a ski trip!

24 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you very much for your super-kind review. It means a lot to us all and a big thankyou especially from Richard!

Rated 5 out of 5 stars

Greg is my go-to-person on an annual…

Greg is my go-to-person on an annual basis to advice on adventures ski holidays in Japan. He replies reliably, promptly and offers realistic advice, making the holidays an enjoyable experience from start to the end.

5 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's really great to hear - thank you for trusting us to organise your ski holiday each year and an huge thanks from Greg!

Rated 5 out of 5 stars

George was excellent from the start

George was excellent from the start. He found us the perfect chalet for our group for the best price. We didn’t feel pressured at all in making a commitment and George gave us time to discuss and then eventually book. When I needed clarification on a few things, George found the answers straight away. Thank you for a great booking experience. We can’t wait for our holiday!

21 January 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you very much for your kind review Carys from is all and especially from George!

Rated 5 out of 5 stars

Richard Tasker was outstanding

Richard Tasker was outstanding. Very proactive and managed to get exactly what we wanted in terms of cost and flight times. Thoroughly recommend

15 January 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you Chris and for writing such a kind review - a big thanks from Richard!

Rated 5 out of 5 stars

Finally a company that uses old…

Finally a company that uses old fashioned contacts and excellent customer service to get a great deal. Not only was the process of finding a chalet with my exact needs easy with them but they got a deal that was discounted £500! You will be in Safe hands with these guys.

5 March 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Wow thanks AG - that's really kind of you to post in your review. We're all about great service, so we're SNO chuffed to read this - made our day!

Rated 5 out of 5 stars

Knowledgeable and practical advice

Really appreciated the knowledgeable help and advice that George gave us as we planned our family skiing holiday [ 4 adults], very quickly arriving at a package and room configuration that really work for us, and not one we would have identified for ourselves. Very happy with the service and post-booking support - we would definitely recommend SNO to others.

12 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you very much Anton - that's really great to hear and we appreciate you making time to post your review. Huge thanks from the Iddi and Nicole in Customer Service, from George and from us all!

Rated 5 out of 5 stars

Great service

We booked a Club Med vacation with Jack, and he was super responsive and ensured that we got a room, despite the rooms selling out quickly and changing constantly (and our own indecision). We felt he went the extra mile to make sure we were able to get a booking together with multiple friends, even when it was not easy.

5 February 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's really great to hear Mia - thank you for your kind review. Jack says thanks very much too!

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