This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... See more
Company replied
Would highly recommend Sofa and Friends, the show room is great and staff are really helpful, delivery was so quick, 1 week from payment and my sofa is delivered Delivery drivers very polite and... See more
Company replied
Ordered on website. Delivery within a week by the nicest and most respectful delivery team. Updated at all stages or ordering/ delivery process. I was nervous to begin with as hadn’t actually seen the... See more
Company replied
Tignes – Electric Seat Extension Sofa Rabbit
(18)
Tignes – Electric Seat Extension Sofa Olive
(14)
Tignes – Electric Seat Extension Sofa Mocha
(10)
Tignes Right Corner Sofa with Storage Rabbit
(9)
Tignes Left Corner Sofa with Storage Rabbit
(7)
Tignes Right Corner Sofa with Storage Mocha
(5)
Tignes – Electric Seat Extension Sofa Ivory
(4)
Bormio Left Corner Sofa with Storage Beige
(4)
Tignes – Electric Seat Extension Sofa Olive High Back
(4)
Tignes Armchair Mocha
(4)
Company details
- #34 of 91 best companies in Sofa store
Contact info
351 Purley way, CR0 4NW, Croydon, United Kingdom
- 02086800933
- sofasandfriends@gmail.com
- www.sofasandfriends.co.uk
4.8
Excellent
627 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m really happy with my new sofa from sofa and friends
I’m really happy with my new sofa from Sofa & Friends. It looks exactly like the photos and feels even better in person. The fabric is soft but sturdy, and it’s very comfortable for everyday use. Delivery was smooth and everything arrived in perfect condition. It fits beautifully in my living room and feels like great value for the quality. I would definitely recommend Sofa & Friends.
10 December 2025
Reply from SOFAS and FRIENDS
Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with your new sofa and that it looks and feels even better in person. It’s great to know the delivery went smoothly and that it fits perfectly in your living room. Your recommendation truly means a lot to us. Enjoy your sofa!
The sofa it is amazing!
13 December 2025
Reply from SOFAS and FRIENDS
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Couldn't recommend enough
Couldn't recommend enough. Website easy to navigate, delivery was flexible considering me changing the dates twice, and the quality of the sofa is amazing.
12 December 2025
Reply from SOFAS and FRIENDS
Thank you so much for your feedback! We’re really pleased you’re happy with the sofa and that delivery worked out well 😊
No need to go anywhere else - the most beautiful sofas!
No need to go anywhere else! This company and staff are the best. Not pushy sales people like a lot of other companies either. We purchased the bergamo and it is stunning. It looks stunning and the quality is amazing. The delivery team were also fantastic and done everything to make sure the sofas could fit through the doors. When we ordered the sofa I even asked if a footstool could be made snd they said they were being made (still not released) and let me pre order it, that’s what you call service. I can honestly say this place has the nicest sofas and the best quality too. The team are really friendly and always on hand to answer any questions.
10 December 2025
Unprompted review
Reply from SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear how much you love your Bergamo sofa and that the quality and design exceeded your expectations. Our team works hard to provide a relaxed, helpful experience, so it means a lot to know you felt well looked after from start to finish.
We’re especially glad the delivery team could get everything in smoothly and that we were able to organise the footstool pre-order for you we always aim to go the extra mile for our customers.
Brilliant service
Brilliant service. Kept me updated on my order.delivery spot on. The quality of the sofa is unreal very pleased.
10 December 2025
Reply from SOFAS and FRIENDS
We're happy to hear that you had a wonderful experience and that our team was able to help you. We appreciate you taking the time to share your positive feedback .
Great service and quality
10 December 2025
Reply from SOFAS and FRIENDS
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Amazing service extremely beautiful…
Amazing service extremely beautiful sofa and everything was just easy, highly recommended would give more stars if I could! Thanks sofas and friends!
10 December 2025
Reply from SOFAS and FRIENDS
Thank you so much for your amazing feedback! We’re thrilled to hear you love your new sofa and that the whole experience was smooth and easy for you. Your recommendation truly means a lot to us,
Thanks again for choosing Sofas & Friends we’re always here if you need anything
Very nice staff
Very nice staff, helpful, great advice. Fast delivery and the sofa is beautiful and very comfortable.
5 December 2025
Reply from SOFAS and FRIENDS
Thank you so much for your kind review! We’re delighted to hear our team could offer helpful advice and that your delivery was nice and quick. It’s wonderful to know you’re enjoying your beautiful and comfortable new sofa.
Thanks again for choosing us.
Great
Great that you can go into the store and have a look. Customer service is great and sofas are super comfy
27 November 2025
Reply from SOFAS and FRIENDS
Thank you for the lovely review! We’re so glad you enjoyed visiting the store and that our team could provide great customer service. Even better to hear that you’re loving how comfy the sofas are!
Amazing Tignes sofa now is at our home
Amazing Tignes sofa now is at our home. We ordered it in ivory color and it is very beautiful and comfortable. Delivery was super fast. Just what i wanted. Quality is great. 100% recommend!
27 November 2025
Unprompted review
Reply from SOFAS and FRIENDS
Thank you so much for your fantastic review! We’re thrilled to hear that your Tignes sofa in Ivory looks beautiful and feels comfortable in your home. It’s great to know the delivery was quick and that the quality met your expectations.
We truly appreciate your recommendation, enjoy your new sofa!
Delivered super fast
Delivered super fast! Well made absolutely love our Bormino sofa! Legs were not delivered with sofa but one phone call and soon sorted. Super comfy, huge, just fantastic
21 November 2025
Reply from SOFAS and FRIENDS
“Thank you so much for your lovely review! We’re delighted to hear that you’re loving your Bormino sofa and that the comfort and quality met your expectations. We’re also glad the missing legs were quickly resolved for you. If you ever need anything else, we’re always here to help.
My daughter bought this sofa 2 years…
My daughter bought this sofa 2 years ago and I've decided to buy the same, it looks incredible even now after 2 years of wear and tear it still looks brand new.
Highly recommend
24 November 2025
Reply from SOFAS and FRIENDS
Thank you for your lovely feedback! We’re so glad your daughter’s sofa has stayed looking great after two years and that you chose the same one. We really appreciate your recommendation and hope you enjoy yours just as much!
Great experience
Great experience, went into the shop to see the sofas, ordered and asked for a certain week for this to be delivered, delivery drivers were super helpful and polite. Cannot recommend enough! Brilliant service!
27 November 2025
Reply from SOFAS and FRIENDS
Thank you so much for your lovely feedback! We’re delighted to hear that your visit to the shop, ordering experience, and scheduled delivery all went smoothly. It’s great to know our delivery team made a positive impression as well.
We truly appreciate your recommendation and are thrilled you were happy with the service. Enjoy your new sofa!
Bormio sofa
Just got delivered Bormio sofa today. Im so happy with it !!!! Its perfect and so comfy Thank you
27 November 2025
Unprompted review
Reply from SOFAS and FRIENDS
Hi there, thank you very much for your review. We're pleased that you are happy with your Bormio sofa. Have a great day
Great Sofa and delivery service
Absolutely delighted with my purchase from Sofas and Friends. The sofa is excellent quality. The colour, rich and the fabric has a great feel. It’s a great siz, offering plenty of comfortable seating. Delivery was quick and smooth, with great communication throughout. Overall, very happy and would definitely recommend!
20 October 2025
Unprompted review
Reply from SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear that you love your new sofa and that its quality, colour, and comfort met your expectations. It’s great to know the delivery process was smooth and that our team kept you well informed throughout.
We truly appreciate your recommendation and look forward to helping you again in the future!
Best best best sofa company out there
Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!
21 November 2025
Reply from SOFAS and FRIENDS
Thank you so much for your incredible review! We’re thrilled to hear how happy you are with the quality and design of our sofas, and it truly means a lot to hear your kind words about our customer service. We always aim to be as helpful and responsive as possible, so your feedback is greatly appreciated. Thank you for the high recommendation!
Excellent quality
Excellent quality, arrived within a couple of weeks,delivery very smooth, sofa Tulum very comfortable and quality amazing. No negative comment at all.
21 November 2025
Reply from SOFAS and FRIENDS
Thank you so much for your fantastic review! We’re delighted to hear that your Tulum sofa arrived smoothly and that you’re impressed with the comfort and quality. It’s wonderful to know everything met your expectations with no negatives at all. We truly appreciate your feedback.
Super helpful and friendly
Super helpful and friendly. Trendy sofas and mine came in 2 DAYS!!! Very happy!
25 November 2025
Unprompted review
Reply from SOFAS and FRIENDS
We’re thrilled to hear you found our team helpful and friendly and even more excited that your sofa arrived so quickly! Enjoy your new trendy sofa!
Excellent Purchase
I had a wonderful experience purchasing my new sofa. The customer service was outstanding, and the sofa itself is incredibly comfortable. I absolutely adore the colour. The delivery team was also very helpful, making the entire process a delight..
21 September 2025
Reply from SOFAS and FRIENDS
Thank you so much for your lovely review! We’re delighted to hear that you had such a great experience and that you’re enjoying the comfort and colour of your new sofa. It’s wonderful to know our delivery team helped make the process smooth and enjoyable. We truly appreciate your kind words.
Sofas and Friends provided an…
Sofas and Friends provided an exceptional service from the beginning to the end. Not only did they help with the delivery of the sofa, but they were extremely flexible with timings, which made the whole process stress-free. They even kept the sofa in storage for me for a period of time until I was ready to receive it — something you don’t often find with other companies.
The communication was smooth, friendly, and professional throughout. The sofa arrived in perfect condition, and the delivery team handled everything carefully and efficiently.
I’m genuinely impressed with their customer care and willingness to go the extra mile. Highly recommended and I will definitely use them again!
18 November 2025
Reply from SOFAS and FRIENDS
Thank you so much for your amazing feedback! We’re really pleased to hear that our flexibility, communication, and delivery service made your experience smooth and stress-free. We’re delighted you’re happy with everything. We truly appreciate the recommendation and look forward to helping you again in the future!
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