Spaces Life Reviews 

265
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm surprised that this company still exists despite numerous negative reviews. My prepaid order for casual leather uppers shoes were never delivered. Tried calling their customer service number a c... See more

Rated 1 out of 5 stars

Over a year lived at two locations of the company. Extremely bad customer service support. You can email and call as much as you want but besides automated responses, don't expect a response. b... See more

Company replied

Rated 1 out of 5 stars

Probably the worst agency I've ever had the misfortune of dealing with. The property I live in is constantly in need of repair and the agents never bother reading and/or replying to any of your e-mail... See more

Company replied

Rated 1 out of 5 stars

Have rung the 'helpline'???!! several times today to get the key details for my daughter's room which has been paid for, we are now sat in London having to look for somewhere for her to stay tonight... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Spaces Life - All inclusive, fully-furnished private rooms with extraordinary service and real community.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(265)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience of Spaces is a place I can trust

My experience of the Spaces team is their total commitment to their spaces being home.
I feel completely safe in their space! A team I trust and feel safe with, that’s important for me in my home.

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Ruth

Thank you for your kind words and the 5 star rating. It is great to hear that you recognise the team commitment, we always want our tenants to feel safe a welcome in their home.

Regards
Jodi

Rated 5 out of 5 stars

At last ... a responsive landlord!

I was with Spaces for 6 months and everything went well.

Their team were responsive.

I particularly liked the fact that they called us back (YES! they called us back!) when we had a problem with our boiler and got it sorted the same day . . .
It meant, we did not have ice cold shower the next morning...

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Richard

Thank you for taking your time to share your experience with us. Sorry to hear you had a boiler issue, but nice to know we resolved the problem quickly to your satisfaction.

Regards
Jodie

Rated 5 out of 5 stars

My experience with Spaces was great.

My experience with Spaces was great. (which is NOT something I can say with the other real estate agencies I was with before).

They were fast to respond to my requests.

In a word, they cared.

I even meet the founder and saw how passionate he is about what he does!

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Dear Gael

Thanks for the 5 star review. We aim to respond to all questions and queries swiftly, great to hear you experienced this.
The vision from our founder is shared with the team: that we want to create a home and belonging for all of our tenants. Delighted you were able to share this experience with us.

regards
Jodie

Rated 5 out of 5 stars

Been staying with Spaces for years...

Been staying with Spaces for several years now. Love their properties and its easy and straight forward to book. Definitely recommend them

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Anthony

Thank you for your long term commitment to spaces and sharing your positive experience.

Regards
Jodie

Rated 5 out of 5 stars

Great experience with Spaces

Great experience with Spaces, I found them to be very organised and easy to deal with. Would highly recommend

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi

Thanks for the 5 star rating and recommendation.

Regards
Jodie

Rated 5 out of 5 stars

Bish, bash, bosh

Everything handled online and over the phone. They got in touch with me directly, i didnt have to go chasing anyone. Super quick, 5 minutes, done.

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Andrew

Thanks for your review and of course we are happy you have chosen to continue your living experience with Spaces. We know our tenants have a busy lives so we aim to offer a super quick service, glad to hear of your experience.

regards
Jodie

Rated 4 out of 5 stars

Spaces review

Very happy with the service Spaces has provided. Straightforward, speedy and largely hassle free throughout.

Accommodation has matched expected standards and Spaces offers great support with helping to find a new property to move into at the end of tennancy periods.

31 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Lewis

Thanks for your review. Now your contract has come to an end, we are delighted you have decided to continue living with Spaces; Congratulations for opting for one of our fabulous new properties in Wembley, we hope you are going to love the amenities and community there as much as we do.

regards
Jodie

Rated 4 out of 5 stars

All good

Good service from Spaces

28 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Thank you for your review. Although your tenancy is coming to an end we are happy to help with options so you can remain living with Spaces.

Regards
Jodie

Rated 5 out of 5 stars

Really Good Experience!

My stay with Spaces has been great over the last two years. Their prices, services have been fantastic.
Last month I had a damaged wardrobe which I reported in the morning; it was repaired the next day.

I am a happy customer and would recommend to anyone who are looking for living space.

25 January 2019
Unprompted review
Rated 5 out of 5 stars

Thank you to Leonor for giving me a…

Thank you to Leonor for giving me a fantastic on-line tour. It helped me slim down all the options available to me. I am looking forward to visiting the property next week and hopefully moving in to a room wit Spaces soon.

25 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Lan

We design our on-line tours to allow prospective tenants to see what we have available, we also can easily work out travelling distances to places of work or study. I am please to hear you found this helpful. I look forward to hearing how your viewing goes next week,

Kind regards
Jodie

Rated 5 out of 5 stars

Love love love! xx :)

Love love love! I've rented several times in London and this is the first time I've had a really easy and straightforward process. The team at Spaces were really helpful and I reserved my room following my video tour. I was all set up within a few minutes online and moved in the following day! I've been with Spaces for several months now and the support has been great. I had just one issue with my window, which they sent someone over same day and it was immediately resolved. I can really see that the team are putting their renters first. Well done guys and looking forward to the rest of my stay with you xx

25 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Jenna

Thanks for the 5 Star review, your feedback is helpful to ensure that when a problem occurs we have responded quickly and resolved it to your satisfaction.
It is great to hear that you have settled in to your new home and enjoying your time with Spaces.

regards
Jodie

Rated 5 out of 5 stars

The best rental experience ive had!

I thought that there was a catch - but there wasnt! Ive been renting in London for a few years now and doing it with Spaces was worlds apart from any other experience. Simple, quick, flexible and easy. Everything was done online and i was ready to move in in 10 minutes. Highly recommended

25 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Kevin

We always aim to be clear and transparent during the rental process and I am glad to hear you found it so. Thanks for sharing your experience.

regards
Jodie

Rated 5 out of 5 stars

I rented out a room for 6 months

I rented out a room for 6 months, the facilities and service provided was fantastic.
I had no issues during my duration of stay.
I would definitely recommend.

24 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Joel

Thanks for your 5 star review! Please to hear of your positive experience with Spaces.

Regards
Jodie

Rated 5 out of 5 stars

I had a guy named Josh show me round a…

I had a guy named Josh show me round a flat out in Wembley and honestly couldn't have asked for a nicer guy. He was very attentive to the sort of place I was looking for, and provided me with appropriate and suitable property options. Thank you for making my property hunt so fun and entertaining, Josh!

24 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Bridget

Thanks for taking time to share your experience with us. We will ensure Josh's help in your property hunt is recognised. I hear that you have now selected a fabulous room at Wembley so I look forward to you becoming part of the Spaces Community.

Kind regards
Jodie

Rated 4 out of 5 stars

Agent was super friendly when I visited…

Agent was super friendly when I visited the room for a viewing. The room was newly painted and professionally cleaned before I moved it. Spaces do visit regularly too, if we report anything.
Lakan there is helpful.

24 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Nile

Thank you for your review and sharing your positive experience. Our team are always here to help,

Regards
Jodie

Rated 5 out of 5 stars

Spaces made it easier to move to a new…

Spaces made it easier to move to a new country!
The team is extremely helpful and the room was lovely! Not to mention my amazing flatmates, who are now some of my dearest friends.
Definitely recommend it to international students!

24 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Gloria

We are happy to hear that your move to London has been a success and that Spaces were able to help. Enjoy your time with your flatmates and your studies.

Regards
Jodie

Rated 5 out of 5 stars

Have recently renewed after being with…

Have recently renewed after being with Spaces for four months, smooth and efficient from start to finish.

22 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Jay

Thanks for your 5 Star review, we are happy to hear you wanted to stay longer with Spaces.

Regards
Jodie

Rated 5 out of 5 stars

Easy to rent and always quick to help :)

I booked a room to stay for a year with Spaces and the process was really quick and straightforward. Whenever i had a query, the team were always quick to respond and helpful to find a solution.
Even when i left, the guys were really helpful to make it painless for me :)

16 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Zeeshan

We are pleased to hear of your positive experience during your time at Spaces. Wishing you a wonderful time on your travels and thanks for leaving your room spotlessly clean.

Regards
Jodie

Rated 5 out of 5 stars

5 stars

I have been with Spaces for 6 months and so far so good. Office team are very good on email and management get things sort relatively quickly. I have renewed my contract aswell because I am happy to continue with them so 5 stars! Thanks!

14 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

We appreciate your feedback, it is always good to hear that our residents are having a positive living experience with Space. We are delighted that you chose to continue living with Spaces in 2019.

regards
Jodie

Rated 4 out of 5 stars

Quick and easy move in process

Quick and easy move in process. Whole team at Spaces are very helpful. Flat is good size, however room is smaller/more worn than images advertised suggest. Mattress is heavily soiled.

11 January 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Jennifer

Thanks for your review and your kind acknowledgment for the helpfulness from out team members. I am sorry to hear the quality of the mattress is not to the required standard. One of our resident experience team members will contact you to rectify this issue.
Welcome to the Spaces community and we wish you a enjoyable time in your new home.

regards
Jodie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look