Leanne David and Chloe were outstanding in their care knowledge and expertise. Chloe met me at the door and put me at ease. Leanne treated me expertly through all the steps needed and answered my ques... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were extremely pleased with the service we received. Clive saw Jenna who was very helpful & patient with sorting his spectacles, he was having varifocals for the lst time. She spent time explaining... See more
Company replied
Great service: friendly and informative So much cheaper than local optician whilst having a wide range of styles to choose from. Glasses were made up quickly and are immediately comfortable. Many th... See more
Company replied
Friendly and informative staff, an excellent optician and reasonable prices on frames made the experience a positive one. I found the glasses pricing a little confusing, maybe because l needed varyif... See more
Company replied
Company details
- #20 of 25 best companies in Optician
- #19 of 20 best companies in Audiologist
- #12 of 22 best companies in Contact lenses supplier
- #31 of 43 best companies in Glasses store
Written by the company
Specsavers delivers high-quality, affordable optical and hearing care including home visits.
Contact info
United Kingdom
- www.specsavers.co.uk
4.5
Excellent
185k reviews
Asks customers to review
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My experience with a Specsavers at…
My experience with a Specsavers at Tenterden was very good the only thing that I need to say about is there contact lens suppliers need to get their act together a bit better and get things to people when it's urgent a bit quicker than two weeks
27 July 2026
Reply from Specsavers
Thanks for this feedback! If there's anything the team can do to make your next visit 5-stars, feel free to shoot us a DM over on socials 🙂
Great service at Hampton Specsavers
Great service at Hampton Specsavers - all the staff were friendly & professional
27 July 2026
Reply from Specsavers
We love to hear it! We're so happy to share your thanks and give the team a huge shout out 📣
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Very helpful polite caring staff
27 July 2026
Reply from Specsavers
We love to hear it! We're so happy to share your thanks and give the team a huge shout out 📣
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Reply from Specsavers
We love to hear it! We're so happy to share your thanks and give the team a huge shout out 📣
Top marks Dalkeith
Excellent experience, from start to finish, all staff were so friendly and helpful …Optometrist was fantastic, she was genuinely interested in what was best for me
26 July 2026
Reply from Specsavers
We're so glad we could help here! If there's anything else you'd like to share with us, feel free to drop us a DM on social media 💚
Great experience
Experienced optometrist, put me at ease, and took the time to answer my queries and explain thoroughly.
26 July 2026
Reply from Specsavers
Thanks for sharing your feedback with us. We really appreciate it. Have a lovely day 💚
Reply from Specsavers
Thanks for sharing your feedback with us. We really appreciate it. Have a lovely day 💚
All my questions were answered and I…
All my questions were answered and I had a detailed eye examination and scan
19 July 2026
Reply from Specsavers
We love to hear it! We're so happy to share your thanks and give the team a huge shout out 📣
Everyone was very polite
Everyone was very polite, efficient and knowledgeable. Helped me pick out some great new frames.
25 July 2026
Reply from Specsavers
Thanks for sharing your feedback with us. We really appreciate it. Have a lovely day 💚
Staff were very nic
Staff were very nic, welcoming and professional. Could have offered me the cheaper frames instead of going straight for the dearest option. But overall very good. 😊
19 July 2026
Reply from Specsavers
We're so glad we could help here! If there's anything else you'd like to share with us, feel free to drop us a DM on social media 💚
Reply from Specsavers
We're thrilled to hear this! We're so glad you had a lovely visit 🙂
The staff were very professional and…
The staff were very professional and friendly. I had a good experience at specsavers. I was completely satisfied with the whole process.
26 July 2026
Reply from Specsavers
Wow, this is lovely to hear! We're so glad you had such a fab experience 🙌
Reply from Specsavers
Thanks for your kind words! We're so glad to hear you found the team so helpful and friendly. Just let us know if you need anything else 😊
I went to get my ear wax removed and…
I went to get my ear wax removed and they couldn't, because they're not professional enough, they told me I should come back another day. I've had ear problems for at least 7 years and I've been to other professionals and they managed to remove the wax themselves, while the first time these guys from specsaver didn't do it. bad service. I don't recommend it to anyone, look for others, not them.
2 August 2026
Unprompted review
Reply from Specsavers
We'd like to chat about this with you. If you could send us a DM on Facebook, Instagram or X/Twitter with a bit more info, that would really help us
Specsavers are consistently good
Specsavers are consistently good. The people are amazing. Great communication.
15 July 2026
Reply from Specsavers
Thanks for your kind words! We're so glad to hear you found the team so helpful and friendly. Just let us know if you need anything else 😊
Great visit
Great visit. Seen very quickly and on time. And I was made comfortable and served by a lovely young lady. Very thorough xx
26 July 2026
Reply from Specsavers
We're thrilled to see that you had a positive experience in our store! Thanks for taking the time to share this 🙂
Reply from Specsavers
We love to hear it! We're so happy to share your thanks and give the team a huge shout out 📣
Eyes are cared for!
I was seen very quickly. The young woman who tested my eyes, she is the owner of this branch, explained the photos of my eyes, she told me my eyes were healthy, and I felt very well cared for. I chose my new frames and got some sunglasses, with my prescription in them too. I'm just waiting to go pick them up.
26 July 2026
Reply from Specsavers
Thanks for this feedback! If there's anything the team can do to make your next visit 5-stars, feel free to shoot us a DM over on socials 🙂
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