Well packed shipment, with a nice greeting card. But expensive shipping UPS fees: $58 shipping fees + around $86 customs & airport clearance. Some italian online store offers a flat shipping r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One other amazing shopping experience, the most trending items for unbeatable prices. Packed with lots of care , each item came with its own box and even hangers for th clothes . The shipping cost mig... See more
Company replied
Flawless experience as always.This is definately my favorite store when it comes to luxury items…I just wish they had more models from Prada available .Im unpatiently waiting for a long sleeved camel... See more
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my fav!! to shop online luxury designer deals! the shipping is so fast that I can't even explain. great prices! the site is so comfortable to use, what I love the most is the variety of shoes, handbag... See more
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Company details
Written by the company
The first Spinnaker boutique was opened in 1976 in Alassio by Lorenza Betti. Today Spinnaker represents one of the most fashionable names in Italian luxury retail. At Spinnaker, curiosity, imagination, creativity and experience are merged into one expression of luxury fashion. Our boutiques in Sanremo, Alassio, Portofino and Santa Margherita Ligure are the stage where fashion is the guest of honor. Style evolves and renews itself through time but the best designers remain recognizable for their refined expressions of taste and elegance. Spinnaker Boutique, your new luxury shopping experience.
Contact info
Via Amedei, 2, 20123, Milano, Italy
- 0182586202
- info@spinnakerboutique.it
- www.spinnakerboutique.com
4.8
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Beautiful product!
Beautiful, authentic product and speedy shipping! My only disappointment is that the handbag did not come in a Valentino box. I have another Valentino bag that came in a nice red branded box. It did include the dust cover though.
28 May 2026
Reply from spinnakerboutique.com
Dear Kelly,
Thank you for your positive review. We are delighted to hear that you were pleased with the product and our shipping service.
We appreciate your feedback regarding the packaging. Please note that we always ship our items exactly as received from the brand, including all original tags, labels, authenticity cards, dust bags, and packaging materials provided by the manufacturer. While some items are supplied with a branded box, others may not include one depending on the brand's packaging policy and distribution practices.
We are glad that your handbag arrived with its original dust bag and thank you for choosing us. We hope to welcome you back again soon!
Best regards,
Spinnaker Team
Reply from spinnakerboutique.com
Dear Jerome,
Thank you for your kind words and for taking the time to share your feedback.
We are delighted to hear that you were pleased with both our service and your purchase. Your satisfaction is our greatest reward, and we truly appreciate your support.
We look forward to welcoming you back soon!
Kind regards,
Spinnaler Team
Well packed shipment
Well packed shipment, with a nice greeting card.
But expensive shipping UPS fees:
$58 shipping fees
+ around $86 customs & airport clearance.
Some italian online store offers a flat shipping rate as $ 30 only. Also they make offer free shipping for orders above $300.
20 May 2026
Reply from spinnakerboutique.com
Dear Fatema,
Thank you for your kind words about our packaging and greeting card. We are delighted to hear that your order arrived safely and that you appreciated these details.
We also appreciate your feedback regarding the shipping costs. We continuously review our shipping services and rates to ensure we provide a reliable and efficient delivery experience for our international customers. Your comments are valuable and help us evaluate potential improvements for the future.
Thank you again for your support and for choosing Spinnaker. We look forward to serving you again soon.
Best regards,
Spinnaker Team
Reply from spinnakerboutique.com
Dear customer,
Thank you so much for your review!
We are pleased to hear that you found our return process easy and convenient. We know that a simple and hassle-free return experience is an important part of shopping online, and we work hard to make it as smooth as possible for our customers.
Your feedback is greatly appreciated, and we are delighted that we were able to meet your expectations.
We look forward to welcoming you back to Spinnaker in the future.
Kind regards,
Spinnaker Customer Care
Excellent to deal with
Excellent to deal with. Great price. Fast delivery! Well done Spinnaker Team!
25 May 2026
Reply from spinnakerboutique.com
Dear Matt,
Thank you for taking the time to share your feedback and for awarding us 5 stars!
We are thrilled to know that your order met your expectations from start to finish. It's especially rewarding to hear that you found our prices competitive and that your purchase arrived quickly and smoothly.
Comments like yours are a wonderful source of motivation for our team, who work hard every day to provide the best possible shopping experience.
We sincerely appreciate your trust and hope to welcome you back again soon for your next luxury find.
Best regards,
Spinnaker Customer Care
Excellent customer service
Excellent customer service, great prices & very quick shipping…couldn’t ask for a better experience!
22 May 2026
Reply from spinnakerboutique.com
Dear Arthur,
Thank you so much for your wonderful review and for taking the time to share your experience with us.
We are delighted to hear that you appreciated our customer service, pricing, and fast shipping. Providing the best possible shopping experience to our customers is always our top priority, so your kind words truly mean a lot to us.
We look forward to welcoming you again soon for another excellent experience!
Kind regards,
Customer Care Team
Flawless experience as always - D&G sneakers
Flawless experience as always! I lost count of the amount of orders i have made with them so far …That means a lot! May i give 6 stars instead of 5 ? I could not be a happier costumer ! I always keep coming back . You really cannot go wrong with this amazing boutique store. Trust me, they are truly amazing !
5 May 2026
Reply from spinnakerboutique.com
Dear Francisco,
Thank you so much for your incredible review! Reading your words truly made our day. We are thrilled to hear that your experience with us has been flawless, time and time again. Your loyalty and trust mean the world to us, and we are deeply grateful for the countless orders you’ve placed.
If we could give you 6 stars instead of 5, we absolutely would! It’s an honor to have you as a valued customer, and we can’t wait to delight you again with your next visit to our boutique.
With warmest regards,
Spinnaker Team
Reply from spinnakerboutique.com
Dear Eric,
Thank you so much for your kind words! We’re thrilled to hear you think we’re awesome—it truly means a lot to us. Your support motivates us to keep delivering the exceptional service and experiences you deserve.
We look forward to welcoming you back soon!
Warm regards,
Spinnaker Team
Fast delivery with perfect product…
Fast delivery with perfect product quality. Nice shopping experience
23 April 2026
Reply from spinnakerboutique.com
Dear Mr. Cheng,
Thank you for sharing your experience with us! We’re delighted to hear that your order arrived quickly and that the product met your expectations in terms of quality.
It’s wonderful to know you enjoyed your shopping experience—this is exactly what we strive to deliver every day.
If you need anything at all, please feel free to reach out to us anytime. We’re always here to help.
Kind regards,
Customer Care Team
I am very satisfied with my purchase
I am very satisfied with my purchase. The product fully met my expectations. I would also like to highlight the fast delivery — everything arrived quickly and without any delays. Thank you for the great service!
22 April 2026
Reply from spinnakerboutique.com
Dear Customer,
Thank you so much for your wonderful review.
We’re truly delighted to hear that your purchase met your expectations and that you were satisfied with both the product and the delivery experience. Providing fast, reliable service alongside carefully curated luxury pieces is something we care deeply about, so your feedback means a lot to us.
Your kind words motivate our team to keep delivering the level of quality and attention you deserve. We look forward to welcoming you back for your next shopping experience.
Warm regards,
Customer Care Team
You make everything perfect
You make everything perfect. Fast delivery, quality is perfect, you are the best.
13 April 2026
Reply from spinnakerboutique.com
Dear Doroteia,
Thank you so much for your kind words — we truly appreciate you taking the time to share your experience.
We’re delighted to hear that everything met your expectations, from the delivery to the quality of your purchase. Knowing that you consider us “the best” means a great deal to our entire team.
We look forward to welcoming you back again very soon.
Warm regards,
Customer Care Team
Reply from spinnakerboutique.com
Dear Chrissi,
Thank you so much for your wonderful words! We’re truly delighted to hear how much you love Spinnaker and that you’ve been able to discover amazing fashion pieces at great prices—that’s exactly the experience we aim to create.
It means a lot to us to have you as part of our community, and we can’t wait to surprise you with even more exceptional finds in the future.
Warm regards,
The Spinnaker Team
This is my third purchase from…
This is my third purchase from Spinnaker. The prices are unbeatable, and the shipping is fast, the packaging is top tier. I highly recommend
2 April 2026
Reply from spinnakerboutique.com
Dear Shandel,
Thank you so much for your kind words and for choosing Spinnaker once again!
We’re truly delighted to hear that this is your third purchase with us and that you continue to enjoy our pricing, fast shipping, and premium packaging. Your continued trust means a great deal to our team.
We really appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Customer Care Team
Great experience
Great experience! Thanks to their Team I purchased a lovely bag, that arrived very quickly!
25 September 2025
Unprompted review
Reply from spinnakerboutique.com
Dear Chris,
Thank you so much for taking the time to share your experience with us!
We’re thrilled to hear that everything went smoothly and that our team could assist you in finding the perfect bag. At Spinnaker, we always strive to make every step of your shopping journey as easy and enjoyable as possible, so it’s wonderful to know we met your expectations.
We’re also glad your order reached you so quickly—there’s nothing better than receiving something you love without the wait!
We truly appreciate your support and hope to accompany you again on your next purchase.
Warm regards,
Spinnaker Team
my favorite one!!
my fav!! to shop online luxury designer deals! the shipping is so fast that I can't even explain. great prices! the site is so comfortable to use, what I love the most is the variety of shoes, handbags, clothes they have from the designers like bottega Veneta, Saint Laurent, Loewe, gucci, miu miu, Prada etc. I love everything about SPINNAKER. This site is definitely my favorite one of all!
27 March 2026
Reply from spinnakerboutique.com
Dear Jean,
Your message truly made our day, thank you so much for sharing such wonderful feedback with us!
We’re beyond happy to know that Spinnaker has become your favorite place to shop. Hearing that you love our fast shipping, great prices, and the overall ease of using our website means the world to our team.
It’s especially rewarding to know that you enjoy the variety across shoes, handbags, and clothing—we put a lot of care into curating a selection that feels exciting, inspiring, and always worth coming back to.
Thank you again for your trust and enthusiasm. We can’t wait to welcome you back very soon for your next amazing find!
With our warmest thanks,
The Spinnaker Customer Care Team
quick delivery beautiful product
26 March 2026
Reply from spinnakerboutique.com
Dear Danielle,
Thank you so much for your wonderful review! We’re truly delighted to know that both our products and service met your expectations. Your satisfaction is exactly what we strive for every day.
We hope to assist you again soon and make your next experience just as enjoyable!
Warm regards,
Spinnaker Team
Reply from spinnakerboutique.com
Dear Sunil,
We’re really happy to hear you had such a great experience with us—it truly means a lot! We hope Spinnaker Boutique will continue to be your go-to choice for your shopping.
Feel free to take a look at our website anytime to discover the latest arrivals and our best offers—we’d love to have you back soon and surprise you again.
If there’s ever anything you need or any questions come up, don’t hesitate to reach out to our Customer Service team. We’re always here for you.
Warm regards,
Spinnaker Team
efficient delivery
30 March 2026
Reply from spinnakerboutique.com
Dear Isabel,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re thrilled to know that our fast shipping met your expectations, providing a smooth and enjoyable shopping experience is always our goal.
We truly appreciate your support and hope to assist you again very soon!
Warm regards,
Il Team Spinnaker
Reply from spinnakerboutique.com
Dear Charles,
Thank you so much for your great review!
We’re delighted to hear that you were happy with the fast shipping. Your feedback truly means a lot to us.
We look forward to welcoming you back for your next purchase!
Warm regards,
Il Team Spinnaker
Reply from spinnakerboutique.com
Dear Sally,
Thank you very much for your fantastic review!
We’re truly pleased to hear that everything met your expectations!
Knowing that you are a satisfied customer is the best reward for our team.
We sincerely appreciate your support and look forward to serving you again in the future.
Warm regards,
Spinnaker Team
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