SportsCover Direct Reviews 

1,505
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 822 reviews, reviewers overwhelmingly had a great experience with this company while consistently enjoying very reliable and helpful customer service. Customers frequently praise the exceptionally simple website, noting that purchasing travel insurance online is remarkably quick, straightforward, and completely hassle-free. Travelers also mention that the policy prices are extremely reasonable and provide wonderful financial value for various outdoor sporting activities and trips. Some reviewers were not happy with recent unexpected price increases and slightly less comprehensive coverage options experienced upon annual policy renewal. A few consumers additionally noted that certain online activities and policy details can occasionally feel somewhat difficult to fully understand.

What people talk about most

Price

Consumers find price to be a major satisfaction, frequently highlighting very competitive rates and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy the website is to navigate and... See more

Service

Customers consistently note positive experiences with service, frequently praising the prompt, helpful, and... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the affordable and competitive... See more

Website

Customers expressed great satisfaction with the website, praising its simple navigation and quick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was stuck at Munich airport due to air traffic control disruption last week but was able to speak to a person (not an automated service) who emailed me a link to pay my renewal All sorted without... See more

Company replied

Rated 5 out of 5 stars

It's easy to list everything you need and don't want. At each stage the instructions are clear. It's by far the best site to accommodate minor chronic health issues like controlled asthma and choleste... See more

Company replied

Rated 5 out of 5 stars

Quick, easy and good value Really straightforward process from start to finish. I took out rifle insurance with SportsCover and the whole thing was quick and easy to complete online. The price... See more

Company replied

Rated 5 out of 5 stars

I recently needed to contact Sportscover Direct regarding an issue with my insurance cover, so I sent over an email to lodge my question.To my absolute amazement, I received a phone call from Ryan tha... See more

Company replied


Company details

  1. Insurance agency

Written by the company

SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(1,505)

824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and quick to respond.

3 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're delighted to hear that you found our team helpful and quick to respond. Providing prompt and efficient service is very important to us, and we're pleased we could assist.

Rated 5 out of 5 stars

A very pleasant and well spoken young…

A very pleasant and well spoken young man dealt with my enquiry. It was a pleasure.

14 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your kind review.

We're delighted to hear that you received such helpful service and that your enquiry was dealt with professionally. We will be sure to pass your feedback on to the team.

Rated 5 out of 5 stars

I was stuck at Munich airport due to…

I was stuck at Munich airport due to air traffic control disruption last week but was able to speak to a person (not an automated service) who emailed me a link to pay my renewal
All sorted without any problems in a few minutes

9 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're pleased to hear that our team was able to assist you quickly while you were dealing with travel disruption, and that arranging your renewal was straightforward. Providing personal, efficient service is something we pride ourselves on.

Rated 5 out of 5 stars

All went very smoothly

All went very smoothly. It was just a renewal for me so didnt have to do anything.
The proof of the pudding will be if i ever have to make a claim.

1 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're pleased to hear that your renewal process went smoothly and required no additional effort on your part. We also appreciate your comments regarding the claims experience. Should you ever need to make a claim, our team will be here to support you throughout the process.

Rated 5 out of 5 stars

Really easy system

Really easy system. Found what I was looking for quickly. Price was also very good. Definitely recommend and have done.

13 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're delighted to hear that you found the process quick and easy, were able to find the cover you needed, and received good value for money. We also greatly appreciate your recommendation.

Rated 5 out of 5 stars

Very approachable

Very approachable, great price. Helpful to listen to queries and respond fairly.

8 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're pleased to hear that you found our team approachable, received a competitive price, and felt your queries were listened to and handled fairly. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Reasonable insurance

I was recommended this insurance by a friend who used it last year and needed medical assistance after her Ironman race. She told me that she had no problems getting reimbursed, which gave me confidence to use the same policy for my Ironman 70.3 event last week.

The online application was easy to complete, the policy was reasonably priced, and it gave me great peace of mind knowing I was covered during the race.

Highly recommended!

12 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're delighted to hear that you were recommended to us and that your experience matched your expectations. It's great to know that you found the application process straightforward, the cover competitively priced, and that it provided reassurance while participating in your Ironman 70.3 event.

Rated 5 out of 5 stars

I recently needed to Outstanding customer service – highly recommend Sportscover Direct!

I recently needed to contact Sportscover Direct regarding an issue with my insurance cover, so I sent over an email to lodge my question.To my absolute amazement, I received a phone call from Ryan that very afternoon. Not only was he incredibly helpful, but he also got the entire issue sorted out right then and there.I was so impressed by that personal touch. It is rare to get such quick, direct, and attentive service these days. I would highly recommend Sportscover Direct to anyone looking for reliable insurance cover. Thank you, Ryan!

11 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your fantastic review.

We're delighted to hear that Ryan was able to assist you promptly and resolve your query the same day. Providing responsive, personal service is something we take great pride in, so it's wonderful to know this made such a positive difference to your experience.

Thank you for your recommendation and for choosing Sportscover Direct.

Rated 5 out of 5 stars

Reasonably priced and easy to buy…

Reasonably priced and easy to buy online.

10 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're pleased to hear that you found our insurance reasonably priced and the online purchase process straightforward. We appreciate your feedback and your support.

Rated 5 out of 5 stars

Very simple and easy to set up

Very simple and easy to set up, cover seems good for price.

12 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're delighted to hear that you found the process simple and easy to set up, and that the cover offers good value for money. We appreciate your feedback.

Rated 5 out of 5 stars

I was quite happy with my renewal…

I was quite happy with my renewal quote, however my card had been changed and no longer valid. The call was answered quickly and I spoke to a very nice lady who took me through the policy and ensured my understanding. Updated my card details and all updated smoothly.

9 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're delighted to hear that you were happy with your renewal and that our team was able to assist promptly with updating your payment details. It's great to know that the process was smooth and that everything was explained clearly.

Thank you for choosing us, and we appreciate your continued support.

Rated 5 out of 5 stars

VERY EASY SITE TO USE AND VERY…

VERY EASY SITE TO USE AND VERY REASONABLE COST!!

3 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're pleased to hear that you found our website easy to use and our prices competitive. We appreciate your feedback and are delighted that arranging your cover was a straightforward experience.

Rated 5 out of 5 stars

Auto renewal

Just one phone call and renewal complete

10 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review. We're pleased to hear that your renewal was completed quickly and efficiently with just one phone call. We appreciate your feedback and your continued support.

Rated 5 out of 5 stars

Efficient and plenty of information.

9 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review. We're pleased to hear you found our service efficient and informative. We appreciate your feedback and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Great products - easy purchase experience

We always use Sports Cover Direct to buy add-on activity cover for badminton and karate. Easy to use website immediate cover.

29 August 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're delighted to hear that you find our website easy to use and that you've been able to arrange immediate cover for your badminton and karate activities. We appreciate your continued support and look forward to helping you again in the future.

Rated 5 out of 5 stars

NO CLAIM YET

To be honest we have not had to claim for anything yet, but our fellow golfers recommend you
Renewal was simple and seems a reasonable price

8 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

Thank you for your review.

We're pleased to hear that the renewal process was straightforward and that you found our cover to be good value. It's also great to know that we came recommended by your fellow golfers.

Rated 5 out of 5 stars

Competitive on price

Easy to renew, and very competitive on price.

1 September 2026
Unprompted review
SportsCover Direct logo

Reply from SportsCover Direct

We're pleased to hear that you found the renewal process straightforward and that our pricing was competitive. We appreciate your feedback and thank you for choosing us.

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