www.statuscarcare.com Reviews 1,650

I ordered a tin of ronseal paint it arrived damaged and leaking every where I sent messages and photos many times and was told I would have 30% refund on 8th April which I have never received and I'm still messaging and resent photos many times avoid this firm as they can't be trusted and stand by what they say!

Perfect, as described and speedy delivery.

Excellent service delivery was earlier than expected

Ordered Autoglym items, HD Ceramic (£54) and other spray. Item arrived quite quickly. However the box of the expensive product is damaged, looks to be secondhand. I have not tried to open it but emailed straightaway to query this. Nothing heard. Tried phoning but all lines are linked to email (to where I sent the message). Held on to speak but dumped within 20 seconds. I would not advise dealing with this company as they show no interest once they have your money. Just hope the product they sent is legitimate..... expensive mistake dealing with this company. Be warned.

08.05.25
I have now had contact from the company, taken rather longer than hoped but the issue of the damaged item has now been resolved.

Good price, good product, good delivery no problems, as I expect all good,?

From order to delivery was excellent.
Communication, great.
Other companies should take a leaf out of their book.

Fast, economical and efficient service.

My delivery was scheduled twice to arrive between 12.01 and 14,01.
It is now Thursday morning and a delivery has not yet been received.

I first used this company perhaps a month ago for wiper blades. These arrived on time without a problem.
My second order, a couple of weeks ago (order number 9346) was for a Autoglym silicone blade. This did not arrive. I have tried e-mailing the company and telephoning the company without response. It is impossible to speak to a real person. I now fear that I have lost my money by trusting this company.

Allways deliver on price and time...excelent business!

We just love Status Car Care, great prices as usual, prompt delivery, well packaged, will use again

Ordered autoglym 5ltr shampoo and conditioner . The top was not screwed on properly some had leaked out so it was not full when arrived . Tried to contact via phone but no answer and they have not responded to any of my emails

Great service, prompt delivery, great prices.

I surfed the Internet for Autoglym bumper and trim gel and,luckily I came across Status Car Care site,the best price by far for 500mls. Ordered and delivered in a couple of days. I will definitely be using Status Car Care for future Car products.

This company sell items on Amazon, the item i bought from them was a £750 hot tub, and being advertised on Amazon, gave me confidence. I ordered the item on a Monday, i received all the usual Amazon confirmations including the delivery would be made by the "Sellers Own Delivery" by Thursday 10pm (4 days later). All seemed great, on Thursday i received a notification from Amazon advising delivery would be made by 8pm, wow even better.
The item never arrived, i spoke to Amazon who at that point advised me it was a 3rd party seller, meaning they just use Amazons selling platform to move their products. All Amazon customer service could do was to "Read the script of screen" which they do for everyone and advise me to wait....
The following Monday (1 week later) i received a communication from the seller, asking "did i still want the item or a refund", WHAT ? surprised, confused ? i was told the item was out for delivery last week ? and yet today 7 days later im being asked if i still want to purchase the hottub iv paid for 7 days ago ??
I informed Amazon, guess what, all the customer services agent could do was to read off the screen their usual blurb starting with "im sorry, i understand how you feel...." i wish they wouldn't use words they don't mean, especially when its being read off screen, because remember these customer service agents are not allowed to do anything other than PROCEDURE and procedure comes from the screen their sat in front of for hours and hours a day taking customers calls.

So having no hot tub and still not receiving my £750 back in my account im in limbo.....

Please be aware of 3rd Party Sellers on Amazon, there usually unreliable amongst other problems. In the 8 years iv had an Amazon PRIME Business Account iv only ever had problems with the 3rd party sellers....
This company operates under a few names, and even looking on Company's House, its baffling who actually owns this company, its actual operational address and directors ?
Status Car care & Buy Status Ltd

Order I made via Amazon on 26th March 2025 for 5 tins of Cuprinol Fence Paint from Status Car Care
When the order was made, I was told it would arrive on Saturday 29th March 2025.
On Thursday, 27th March 2025, I was sent a message saying an attempt had been made to deliver the items at 11.21 that morning. This attempt was never made, as I was home and also have a Ring door bell on my house and checked it to see if anyone had called. They had not. This false information made me worry about the order, so I cancelled the order with Amazon.
On Saturday, 29th March 2025, when I was away from home, a parcel was delivered to my house and left on the doorstep. The delivery driver took a photo of the parcel, which I could see on my Ring doorbell.
When I returned home on Sunday 30th March 2025, I took the parcel in and left it in my hallway. I did not open the parcel. I did wonder how 5 tins of paint could fit in the parcel that looked relatively small.
I rang Amazon and they said they would get in touch with the seller Status Car Care and they would send me details of how to return the parcel.
I subsequently got an email from Status Car Care with a label to return the item, BUT AT MY EXPENSE. I rang Amazon again and they told me they would ask Status Car for a prepaid returns label, but I only received a returns label that I had to pay postage on.
After several phone calls with Amazon operatives, I was reassured that if I paid the postage on the parcel to be returned, then Amazon would ensure I got the cost of the postage back. I was told to use my preferred returns agent. I do not return items as a matter of course so chose to return the items via the Post Office.
I lugged the unopened parcel to the Post Office, which was not easy for me as I am a 69 year old lady, only to be told that the Post Office do not accept parcels containing paint.
I took the parcel back home and rang Amazon. The operative said not to worry, as Amazon would now refund my money and I could keep the paint or give it away if I pleased. I was happy with this response. There was no mention of any form. I then opened the parcel for the first time, to find only 2 tins of paint therein.
I then got an email on Saturday 12th April 2025 saying I had missed the deadline for returning an A-Z guarantee form. As I was away, I did not have my records with me and sent as much information as I had on my phone back on Sunday 13th April 2025.
I then get an email today 14th April telling me to return the items at my cost to the seller and I would not be getting my money back for the postage which would have to be insured and have signature confirmation. IT IS A SCAM.
2 tins of paint delivered, impossible to return without incurring further expense.
I am at a loss as to how such a big Company as Amazon can treat their customers so badly and use a shoddy company like Status Car Care who obviously do not care about their customers.
I do not expect to get my money back from you now and did not even receive the full amount of goods that are stated in the order. A complete sham.

I ordered olive sanded paint, they sent oatmeal colour a complete different colour and now they want me to pay to send it back to them and pay the cost, the return information is enclosed below.
Instructions from Status Car Care
Hi,

Thank you for your message We are sorry to hear there has been an issue with your purchase.

Please use as your order reference number so we can locate your order once we receive the return.

Once we receive the item we will contact you to see if you would prefer for a replacement or refund. Please note that we will not cover the cost of postage

(Please ignore the below instructions as we will not refund you for the cost of the postage)

Kind Regards,

Status Car Care
Additional Instructions for posting your package
Securely package the item to avoid damage during return - if possible, please use the original packaging.
Remember to include the Return Merchandise Authorisation inside the package.
Affix the postage label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.
Affix the appropriate postage to your package.
Send the parcel from your nearest post office or via the delivery method of your choice. If the value of the items you’re returning is more than £20.00, it's recommended that you use a trackable return method.
Return Mailing Label
Cut this label and affix to the outside of the return package

If you can't use the label or carrier provided by Status Car Care, you can send your return package using a carrier of your choice. You'll need to pay for return postage costs. Take a look at the help page Marketplace Returns and refunds to understand the cases in which the selling partner is supposed to refund you the return delivery costs. In case you have any other questions, please contact the selling partner.
Status Car Care

Ordered two tins of Sandtex masonry paint both tins leaking paint one very badly damaged the other slightly damaged .After reading some of the comments on here I have decided to keep them as not prepared to return them at my cost at the risk of not receiving a refund