www.statuscarcare.com Reviews 1,651

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing and the wide selection of products available, often finding better deals than elsewhere. Many people highlight the efficiency of the service, with orders being processed quickly and arriving in excellent time. Reviewers are also impressed with the product quality and the care taken in packaging items, ensuring they arrive safely and undamaged. However, some customers also noted issues with delivery, experiencing delays or receiving no updates on their order status. A few other people also felt that some products arrived damaged or that the wrong item was sent, leading to dissatisfaction.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive pricing and... See more

Product

Reviewers highlight positive aspects of product, often praising the competitive pricing and quick delivery of... See more

Order

Consumers find order experiences to be ambiguous, with many reporting quick and easy ordering processes,... See more

Service

Users describe positive interactions with service, frequently highlighting great value, efficient processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have three cars in our household and I have ordered from this company many times now, buying everything from Autoglym car shampoo, anti freeze and wax to Ad Blue and they have always delivered exact... See more

Rated 5 out of 5 stars

Easy to use website. I have used Autoglym products for a number of years, and their car shampoo with conditioner is excellent and makes washing the car so easy, with brilliant results and shine. St... See more

Rated 5 out of 5 stars

I purchased 3 items from this company, but one of them arrived with damage! However status care sorted the problem with a replacement being sent out over next few days. Their communication was also on... See more

Rated 5 out of 5 stars

Item arrived quickly in perfect condition (packaged in cardboard box with brown paper scrunched up around it). I'm yet to use the item, but the service from statuscare was great and the price better t... See more


Company details

  1. #106 of 132 best companies in Car accessories shop

Written by the company

Status Car Care is a trusted supplier of high‑quality automotive and workshop essentials, serving both everyday drivers and professional tradespeople. Our range goes far beyond cleaning products, offering everything from AdBlue and premium engine oils to van‑lining carpet, rubber flooring, and a curated selection of vehicle care solutions. We focus on delivering reliable products, competitive pricing, and a smooth customer experience from order to delivery. Whether you're maintaining a personal vehicle, managing a fleet, or outfitting a work van, we provide durable, industry‑standard products designed to perform. Customers choose Status Car Care for our commitment to quality, fast dispatch, and honest service. We take pride in being a dependable partner for motorists, detailers, and trades professionals who expect consistency and value.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered two tins of Sandtex masonry…

Ordered two tins of Sandtex masonry paint both tins leaking paint one very badly damaged the other slightly damaged .After reading some of the comments on here I have decided to keep them as not prepared to return them at my cost at the risk of not receiving a refund

31 March 2025
Unprompted review
Rated 5 out of 5 stars

I needed some screen wash

I needed some screen wash. There are quite a few makes and concentrations on the market, some of the cheaper with very negative reviews.
I decided on AutoGlym, a known quality manufacturer. I came across Status Car Care.
They were offering it at £5.49, in comparison with Halfords £8.99, and with free postage. I had no problems ordering, and the package arrived after a few days, as promised. Excellent service.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT USE ALSO trade DECKING PAINT…

Do NOT USE ALSO TRADE AS DECKING PAINT WILL NIT RECEIVE GOODS AND WILL NOT ANSWER CALLS OR EMAILS SCAM

20 March 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thanks for your review. We can see that your order was delivered on March 24th. We have tried to call you and left a message. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@deckingpaint.co.uk, we’re here to help.

Rated 2 out of 5 stars

No Regard for the Customer Experience

Disappointed to see cloths that will be used on paintwork thrown into a cardboard box and not in packaging to protect them from contamination. Also supposed to receive a free gift as advertised when ordering. Looks like my free gift was the cardboard box. Won’t use again as that’s no way to win custom.

22 March 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

We're sorry to hear about your experience. Your feedback about the packaging is valuable, and we'll review our processes to ensure our products arrive in the best condition possible. Regarding the free gift, it should have been included — please reach out to our customer service team at 01617377977 or info@statusgroup.co.uk so we can make this right.

Rated 1 out of 5 stars

Appalling slow service’. Won’t use again.

Appalling slow service’ it took 3 days from my order for it to be “Ready for despatch” . In this day and age where Amazon can deliver the next day it is unacceptable for delivery to take 6 days. I will never use SCC again.

18 March 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com


Thanks for your review. We can see that your order was delivered on March 24th. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@statuscarcare.co.uk, we’re here to help.

Rated 3 out of 5 stars

i ordered 2 5litre cans of ducks back…

i ordered 2 5litre cans of ducks back rich cedar fence paint they both arrived but when i opened the box both tins were taped up around the lid and both had leaked paint they were both in plastic bags aswell so dont think i will be orddering again

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Best Service

I have received such really, really amazing service. I emailed the customer service and received a reply on the same day with genuine care and help to get my item to me on time. This is so rare to be able to deal with a decent company that I happy to speak directly with their customers and not have a chat bot etc. Well Done Status Car Care - please do not change anything. I will come back again and again. THANK YOU for giving amazing service.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service received; exceptional prices with exceptional communications and super speedy delivery with in 24 hours of ordering, Item was extremely well packaged and delivered safely. Couldn't have asked for a better service thank you

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Status

Excellent service from Status. Ordered some Autoglym products at midday on the 30th Dec and they were delivered across Country less than 24 hours later by our local Evri couriers, undercutting Amazon Prime next day service by nearly £10 on a £75 order. Will most definitely be using these guys again and big shout out to Evri who tend to get a lot of stick but are also great hereabouts in Norfolk.

31 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! You will not get your delivery or a REFUND..... AVOID AT ALL COSTS. You will be told that your refund is "in a queue for processing" & that's the last you will see of your money. My case is now in the hands of the credit card company.....0 stars.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Autoglym products at V good prices.
Order arrived quickly and well packaged.

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Free Gift Con

Company offers a Free Gift Code on signing up for their Newsletter. A day later and no Code rec’d. Order placed, then the Gift Code miraculously turns up!

Challenged company by email and online message saying that since order was still marked as ‘unfulfilled’ could they include the Free Gift [a Microfibre Cloth]. Receiving no response, decided to ‘phone as well. Told Order Status had since changed to ‘Fulfilled’ and nothing could be done! 10 minutes afterwards, rec’d replies to messages saying the same.

Company point blank refused to send out the Free Gift retrospectively. Left with impression they never had any genuine intent in sending out any free gift in first place. The Code stipulates it is for one-time use on First Order.

Be aware. Feeling misled and duped.

16 October 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thank you for sharing your feedback. We apologize for the confusion regarding the Free Gift Code. Please note that the code is designed to be applied at checkout for your first order, which is why we are unable to apply it retroactively to your current order.
However, we encourage you to use the code on your next purchase with us. We appreciate your understanding and value your feedback, as it helps us improve our service.
If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Returned items not refunded

I bought 4 cans of Cuprinol sprayable fence coating through Amazon but realised using it could cause problems with my neighbours so returned it almost immediately using ParcelForce. The goods were confirmed on ParcelForce tracking as having been returned on September 10th. I am still waiting for a refund and all I get from Status Car Care are automated messages telling me somebody will look into it. Appalling customer service, surprising in view of the 5 star reviews but I can only report my own experience. Not at all good enough!

10 September 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

HI Michael, I am sorry to hear you are having issues with your return purchased on Amazon. Please contact us directly at 0161 737 7977 or info@statusgroup.co.uk so we can assist you further.

Rated 1 out of 5 stars

I ordered engine oil

I ordered engine oil, after 2 weeks of sending e-mails, no one answered, I decided to call, after which they told me that the shipment was damaged and they would send me another one in another week. Poor communication..

10 September 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced with your order. Unfortunately, your parcel was damaged in transit, which caused the delay. I understand you opted for a refund, and we are processing that for you as quickly as possible. We recognize the importance of timely communication and are working to improve our response times. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please feel free to reach out.

Rated 1 out of 5 stars

Unacceptable service

I ordered a 5ltr tin of Cuprinol paint for £14.98 from them via Amazon on 04/09/24. Also paid additional £20.83 postage to guarantee delivery by 06/09/24. The item was needed on that day to do repairs before a property survey, as it wasn't delivered, it isn't needed now, and I cancelled, asking for a full refund including the additional postage. I got a message telling me they couldn't cancel, and to either refuse the item or return it using my choice of courier! No mention of refunding the £20.83 - it's not on to take money and not deliver as agreed. The seller should have recalled the item and refunded immediately. I'm still waiting 09/09/24.

6 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look